Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I use the ad blocker in my browsers, adboclk.Does he enter into the new policy of banning accounts for the use of blockers?
Hi @GustavoRamalho, thanks for writing!
Can you please give me more details about this banning account policy?
You can also write in Portuguese if you prefer 🙂
A nova política de banimento vai banir qualquer usuário que use programa de terceiros pra usar a conta gratuita como se fosse a premium.
Por exemplo a extensão de navegadores, adblock, o bloqueador de propagandas de navegadores.
Eu o uso em meus navegadores.
Gostaria de saber se minha conta pode ser banida por usar essa extensão de bloqueio de propagandas?
Então @GustavoRamalho,
A nova atualização dos Termos e Condições de Uso foram atualizadas ontem, e não encontrei qualquer trecho que tratasse de banimento de conta.
Se puder me mostrar onde viu isso podemos esclarecer tudo!
Read this
https://www.msn.com/en-us/news/technology/spotify-to-ban-ad-blocker-users/ar-BBTqKW2
and this
https://www.techspot.com/news/78657-spotify-hardens-stance-ad-blockers.html
It's clear that using apps to block ads in the Spotify APPS is bad.
What's not clear is if having a general adblocker on your browser and logging into Spotify on your browser counts as well.
The No Warning, instant ban threat and lack of clarification in the articles makes the OPs question relevant.
Does this apply to desktop? If so i use Ezblocker.
We don't know, that's why the OP asked.
É verdade, @GustavoRamalho.
O inciso 10, item 9 (Diretrizes de usuário) confirma a proibição:
Porém não creio que a utilização de um adblocker "geral" também conte, apesar de não ficar claro no texto. Já procurei orientação com a equipe e assim que me responderem eu passo pra vocês aqui!
Obrigado a atenção!
Fico no aguardo.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…