Can't install from Microsoft Store

Can't install from Microsoft Store





United States


Dell Latitude 3190

Operating System

Windows 10 20H2 19042.804


My Question or Issue

When I try to install Spotify from the Microsoft Store, it always 

Can't install Spotify from MS Store dialog.png
1 Reply


Hey there @enderdiamond21,


Glad to have you on the Community. No worries, we're here to help!


We'd recommend restarting your computer in safe mode with networking enabled (usually accessible by pressing F8 during boot-up) as well as deleting all files containing Spotify in AppData\Roaming and AppData\Local, before downloading and installing Spotify from the Windows Apps store.


If that doesn't do the trick, you can check out the suggestions on the Microsoft support forums or get in touch with their customer service.


Hope this helps. Let us know how it goes 🙂

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