Can't open Spotify App on Windows 10

[p45c41]

Plan

Premium

Country

Hong Kong

Device

PC

Operating System

Windows 10

My Question or Issue

On startup Spotify shows an error like this. I have tried reinstalling and it worked for 5 minutes. Then it went back to this error when i quit and reopened Spotify.

[OneByBoo]

Hi there @p45c41,

thanks for reaching out !

These seems to be an issue with bad installation leftover files.

I would recommend performing a clean reinstall of the app following the steps provided here.

This installation is a bit different from the regular one and should solve the issue.

Let me know how it goes 🙂

[p45c41]

Thanks for the reply! However, the issue still persists after I did a clean reinstall of Spotify 😞

[OneByBoo]

Hi @p45c41,

Could you please let me know what happens when you try logging through the web player/mobile ? 

Waiting on your update 🙂

[p45c41]

I have no problem logging in and using the web player and mobile app.

[OneByBoo · Accepted solution]

Hi @p45c41,

There's a current ongoing issue similar to what you're experiencing.

Please make sure to add your input here and your +VOTE.

I'd also recommend subscribing to it in case anything changes.

Let me know if you have further questions 🙂