Can't play a large playlist

[MarkWilliams123]

Windows 10. Premium. Latest Spotify.

I have a playlist with around 6,000 songs in it. I can no longer play any songs in it.

[Inverted_world]

Hi 

So I noticed one of my playlists bugs when using it with Spotify Connect, and sometimes just withing the Windows app. "Can't play this track right now". 

Link to the playlist: 
https://open.spotify.com/playlist/0jjAccnocdwGD7oeRsQjNf?si=49d39b54e2d740a3

I already reached out to Bluesound support, since I first thought it was an issue on their end. However, I noticed the problem on different devices, Chromecast, my TV, etc.  Regardless of the source (different laptops, phones, tablets, etc.) 

The playlist works fine when using it in normal mode, but when using Connect, I can't control it, can't select songs, no input whatsoever. 

I found different threads about this all the way back to 2016. However, I never found a solution in any of the threads. 

I've put years of efford in this playlist, since it's my main " discovered music " playlist, and it really sucks I can't use it on my Bluesound Node 2, or any other connect devices. 

Is there a limit Connect can handle in duration/max tracks or something? 

[OscarDC]

Hey @Inverted_world,

Thank you for reaching out to the Community.

The Connect feature doesn't have a track or time limit. You should be able to select songs and control the playback.

To continue investigating this case, we need to gather as much info as possible. First, would you mind checking if this happens using a different network? In case you don't have another one available, you can use a mobile data hotspot to test it.

Also, since the issue could be related to some damaged cache stored on the casting device, we'd recommend performing a clean reinstall of the app on all devices, following the steps in this article.

We'll be on the lookout.

[Inverted_world]

Hi Oscar, 

First of all; thank you for the reponse!
I already checked all of the above. Feel free to test it with the playlist yourself. 
I checked it in three different networks: My own house, my parents house, and the network at my own company.

I logged every device out, reinstalled etc. Tested this on 5 different PC's (Win10/11), an Android Tablet, an iPhone, two Galaxy S21's. Streaming to 2 different Bluesound Node 2's (mine, and the one of my father), 4K Chromecasts, my Philips TV. 

But all those devices have no control over the playlist when in 'Spotify Connect' mode. Right now i'm using my Windows 11 Desktop at work, and I can't control tracks when using my phone as the connected device or vice versa. 

I really would appreciate it if you'd test if for yourself. Every other (shorter) playlist I created works fine. 

Here are several users who seem to have the same problem: 
https://community.spotify.com/t5/Desktop-Windows/Can-t-play-a-large-playlist/td-p/4922159

[OscarDC]

Hey @Inverted_world,

Thank you for keeping in contact and for the info shared.

We've tested this on our end, but we couldn't replicate the issue. The playlist works fine using connect with the playback on the PC or on the cellphone as well; we could select other songs, skip back and forward, move the progress bar and even increase/decrease the volume.

Since you mentioned this issue happens just with that playlist, would you mind making a copy of it? It's an easy process when done from the desktop app. You just need to create the new playlist on the left side menu, click on the "@work." playlist, select all songs by clicking one and pressing the command CTRL+A and dragging all the songs to the new playlist.

If the issue happens with the new playlist too, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).

We'll be on the lookout.

[Inverted_world]

Hi Oscar, 

Just wanted to let you know, the issue still happens with a copied playlist. On every device I have, in multiple networks. Other people have the same issue with the playlist (or the copied one). 

Feel free to try it yourself. Try to select a song while being connected to another device. It won't work. As far as I know there are multiple posts about this issue. 
Here's the example: 
https://www.youtube.com/shorts/Lep9uZxHtDc 

For the video I tried it with my phone/laptop. 
However this happens in every scenario, regardless of which device is used. It also happens with the copied playlist. 

---

@OscarDC wrote:

Hey @Inverted_world,

Thank you for keeping in contact and for the info shared.

We've tested this on our end, but we couldn't replicate the issue. The playlist works fine using connect with the playback on the PC or on the cellphone as well; we could select other songs, skip back and forward, move the progress bar and even increase/decrease the volume.

Since you mentioned this issue happens just with that playlist, would you mind making a copy of it? It's an easy process when done from the desktop app. You just need to create the new playlist on the left side menu, click on the "@work." playlist, select all songs by clicking one and pressing the command CTRL+A and dragging all the songs to the new playlist.

If the issue happens with the new playlist too, could you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to Google Drive and share the link with us (make sure the video has the permissions for anyone to watch it).

We'll be on the lookout.

---

[Inverted_world]

Would really appreciate if other people could check if they can select songs in this playlist while using connect: 

https://open.spotify.com/playlist/0jjAccnocdwGD7oeRsQjNf?si=1e40e7d795df416f

[Inverted_world]

Hi Oscar, 

Once again just wanted to come back on the " we tested this on our end, and everything works fine " .. 

I asked numerous people now to test the playlist with connect. And nobody got it to work. The playlist doesnt respond once in connect mode. All in different settings, differend households/networks etc. 

I honestly don't know what to do. This makes Spotify unusable for me. But I don't want another music streaming app. 

Is there any way I can get in touch with support or something?

[Inverted_world]

Hi Oscar and everyone,

Super weird, but everything seems to work fine again, on every device. So im happy. Really cant explain why, it just does. 

[Yordan]

Hi @Inverted_world,

Awesome! Now that a few days have passed, could you confirm if everything still looks good on your end now?

Cheers!

[sithbastian]

I've came back after a couple years. It seems a couple people got ot working. I'll gice it a try. Fingers crossed.