Can't play music anymore

[AngryPuma]

Hello everyone, a few days ago I realised having issues with my spotify web player and program on my Windows 10 pc.

As you can see I am clicked on the play button of the playlist but there is no music playing and no title of the song is showed.

First I thought it could be an problem with my account, then I made a new one but nothing changed. I still can't listen to any type of music on spotify.

I would be very thankful if someone could help me, beacuse I am looking for the same issue on the internet for like 3 days now but I never found someone who had the same problem as me and so I never found a solution too.

[Mantisentil · Accepted solution]

Hello there @AngryPuma !

This a known bug with the desktop app and Spotify is investigating the issue. There is a workaround which seems to be working for some users. Can you try the following steps:

1. Open Notepad as an administrator (right-click - Open as Administrator)
2. go to File - Open and navigate to C:\Windows\System32\drivers\etc
3. Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
4. When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
5. Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
6. If you do find any lines with Spotify, please remove them.
7. Save your changes and restart Spotify.

Hope that solves the issue! Let me know if you have further questions. There is also an open issue about this here where you can track it and vote for it so it catches more attention. I hope this will get fixed on Spotify's end soon.

Have a nice day 🙂