Help Wizard

Step 1


Cannot open any Spotify App - Error: Spotify failed to load application feed

Cannot open any Spotify App - Error: Spotify failed to load application feed



I have purchased the premium account yesterday.

Unfortunately since the last update, I cannot open any App within Spotify, everytime the same error (see attached screen).


I have reinstalled Spotify twice  like described on help.


I am using the Spotify desktop app on Windows 7 with the Facebook login.


Thanks for your troubleshooting.



23 Replies

I´m new at spotify and one reason to load it was jazzify.

i´m using a mac mini with osx 10.9 and every app i tried show the same problem.

no firewall, no proxy....

Same issue! It doesn't work in Spotify in several computers with my account!! Why Spotify can't fix this big issue???

@santyjazz2 - It sounds like it might be an issue with your account. I would suggest you get in touch with the Spotify support guys either via Twitter: @SpotifyCares or email using the online contact form and they will be able to lend a hand. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Spotify Community Mentor and Troubleshooter

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Ok, Peter, if that's the problem, it will have a solution so I'm glad to hear it. I'll try and I'll let you know. Thanks!!

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