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Certain Local Files Won't Play

Certain Local Files Won't Play

Australia, Family Premium Plan

Desktop App Windows 11, Surface Pro 6

 

This problem has been posted about and resolved before HOWEVER this solution no longer works, or perhaps only worked for Windows 10.

 

Certain local files which work fine in WMP and are of compatible file type, will not play in spotify. Initial playback attempt says 'Spotify can't play this right now. If you have the file on your computer you can import it.' It then gets greyed out and subsequent attempts say 'This content is unavailable.'

The file works fine in WMP. All other local files in the same location appear to work and play fine, same file type or not. Removing the file from the folder and adding it back doesn't work. As per the previous solution, clearing the cache, whether done through the app or by manually deleting the cache file, does not work either.

The song works absolutely fine on the mobile app, this problem is strictly restricted to the desktop app.

 

 

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