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Connect to a device feature no longer recognizing my Android connected via wifi

Connect to a device feature no longer recognizing my Android connected via wifi

Plan

Premium

Country

US

Device

Samsung Galaxy S9 & Windows computer

Operating System

Whatever runs a Samsung & Windows 10

 

My Question or Issue

Windows on my desktop updated this morning and as a result, my desktop Spotify app and Android app are no longer recognizing each other via the connect a device feature. I am no longer able to control my desktop Spotify app with my phone, because the devices aren't listed on either connect list.

 

I have flushed my DNS, restarted both devices, uninstalled and reinstalled the apps on both devices and restarted my router to no avail.   Not at all tech savvy, so any ELI5 explanation on how to fix this would be appreciated.  Thanks!

 

 

Reply
20 Replies

Hey @Mel677,

 

Thanks for keeping us posted and for all the info shared 🙂

 

We've received several reports of this inconvenience. We've gone ahead and passed the relevant info to our tech folks, who are currently investigating this here. So, we recommend adding your vote by clicking on the thumbs up icon. You can also subscribe to it in the three-dot menu; that way you can stay up-to-date with any relevant news about this.


Again, we appreciate you reporting this inconvenience. Rest assured, our tech folks are working on this.

 

If anything else comes up, the Community will always be here for you.
 

Cheers!

AlejaRModerator
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