Connection does not work

Frustration1 · 2020-05-01

Since Yesterday I can not connect Spotify with my Sonos System.

Wohnzimmer + 1 stand for two Sonos Loudspeaker.

From Sonos App I can play only the songs which I have obtained via Spotify. This means most of my Playlist does not work.

Plan

Premium

Country

Switzerland

Device

Sonos, Windows 10 Desktop

Operating System

Windows 10

My Question or Issue

How I can make that I can connect Spotify again with other items?

Elena · 2020-05-05

Thanks for reaching out and welcome to the Community!

Could you start by switching off your router for about 30 seconds and turning it on again?

It's also a good idea to restart your Sonos speakers and your phone. This step should ensue that all devices are synced up.

If the issue persist, you could try a clean reinstall of the app with the steps here.

Keep us posted on how it goes and give us a shout if you have any questions.

ElenaModerator

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