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My Question or Issue
So this started this morning, but my spotify desktop app won't play anything. I can search music just fine, and if I hit play it will show progress on the song, but no audio is coming out of the speakers. Other sounds work fine, and oddly enough I can still play spotify through the web app (not ideal with my setup at the office) and the desktop app is connecting, because when I am playing things through the web-app it's showing that it's playing the music through the web player.
The following steps are what i've tried so far:
Restart Laptop, log out and in from desktop app, reinstall desktop app
Anyone have this happen, and know what I can do to fix it?
Solved! Go to Solution.
Thank you for keeping us in the loop and for the info sent.
Since you've mentioned that this is a set-up made in your office, are you using a VPN for work? If so, we'd suggest turning it off while testing your app as VPNs could cause different connection issues and it's not recommended.
If you're not using a VPN, could you try downloading the version of the app that is available on the Microsoft store (as it is more Windows specialized) to see if it makes any difference?
We'll be on the lookout.