[Desktop Win 11] Spotify keeps crashing after startup

[constantines]

Plan

Premium

Country

Greece

Device

Intel Alder Lake

Operating System

Windows 11 Pro

My Question or Issue

Spotify keeps crashing after ~10-20 seconds after login - i.e. open app , wait, app crashes with no error message.

Have already contacted support and used a test account that did work and no crash was happening. 

Have already install reinstalled all combinations, flush dns, caches, update firewall, no fix.

Issue occurs for more than past 4 months.

Cannot find any pending issue on such case.

Any advice ?

[Vhsmadethis]

Yeah i think im gonna rollback to ten tho, it was working fine in w10

[CZordan]

I also thought it was working normally on Windows 10, but the same problem came back, I haven't been able to use the Spotify app on my PC since the beginning of this year. I'm tired of this problem

[Vhsmadethis]

yeah, my case is the same, i upgraded to w11 and that problem appreared... im about to downgrade to w10 but idk, i found another guy in tw with the same issue as well. 

[Vhsmadethis]

i was thinking about like.... maybe its an issue with secure boot or tpm 2.0?? 

[CZordan]

I don't know much about this, but a temporary solution I thought of today was to use Microsoft Edge and use the create an app feature on the Spotify web site, it worked well for me. I had completely forgotten this tool existed

[Vhsmadethis]

i just made the same, thanks btw! i wrote a whole paragraph to the support team to work on it idk hope we got some fix soon 

[constantines]

Good day  @Vhsmadethis , @CZordan

so the issue is that Spotify app is completely off in Windows 11 Pro ?

I do see it working as well in an other workstation that has Windows 10 Home. 

The issue in Windows 11 is now existing more than 1 year in my personal workstation

[Vhsmadethis]

idk how they managed to have that issue for so long **bleep** 

[constantines]

they probably don't know either 🤣

[Vhsmadethis]

someone has to put this in ongoing issues, feelsbad

[Vasil]

Hey folks!

Could you let us know what you see when you select the three dots -> Help -> Troubleshooting -> Show Logs?

Thanks! We'll be on the lookout for your replies 🙂 

[Vhsmadethis]

empty log xd 

[Vhsmadethis]

no answer **bleep** 

[amaraa]

Hello! I have the identical issue and have tried everything including the DNS server settings. I changed the DNS to the 8.8.8.8 and 8.8.4.4. I am very frustrated for I have had this exact issue of Spotify randomly crashing with no error message for over a year and I am paying for premium and not even able to fully access all of the perks of premium just through the web player. 

[amaraa]

Hello! Me and this person have the identical issue of Spotify crashing randomly and quickly with no error message. I have tried everything on this list including the DNS settings, using the 8.8.8.8 and 8.8.4.4. However I have not tried with the ISP settings because frankly, I dont know how to do it. This issue is very frustrating and it has been persistent for over a year and I am unable to even use the perks of premium without the app. 

[amaraa]

PLEASE FIX THIS. THIS HAS BEEN HAUNTING ME FOR OVER A YEAR :((

[amaraa]

This is all I get

[Huothar]

Hi, also had the same problem. Absolutely nothing worked for Windows and the Web Player also has errors. This is my thread.

The only thing that really worked for me: SpotX downgrade. Spotify new versions up to this day can't load my account.

[ax571pfz0o7a6wfiaggf]

Plan

Premium

Country

USA

Device

PC

Operating System

Windows 11

My Question or Issue

I'm running spotify on the desktop app on Windows 11, and I normally have hardware acceleration on. Spotify runs great for a few minutes, but then hardware acceleration disables itself and the application becomes so unresponsive that it eventually crashes.

Attempted solutions:

- Clean reinstall, restart PC (deleted spotify files as well)

- Tried both windows store and spotify standalone apps

[nevvv]

For me creating a new fresh account will work, but here's the interesting thing. I found out if you log in using existing account, bunch of error like ERR_NO_SUPPORTED_PROXIES and sp://oauth/v2/token failed with status code 500 or oauth:5 will show and then the app closes itself, but when you logged in using freshly created account it will show error ERR_NAME_NOT_RESOLVED instead of ERR_NO_SUPPORTED_PROXIES. Hope it helps tho.