Error Windows 10 - Please HELP!

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Plan

Free/Premium

Country

Device

WINDOWS 10

Operating System

WINDOWS 10

My Question or Issue

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POSTING THE TEXT THAT YOU DELETED SOMEHOW: 

My Question or Issue

Once again I'm here searching for help but unable to find. 

Please, this errors in the attached images keep happening and I am feeling befooled being a premium member and having such a stressful moment with the app. 

Also kindly create an e-mail so that we can contact you directly about troubleshooting because Twitter is definetely NOT the option. I am for help not for gossip.

It is a shame that the clients feel unable to have the right feedback.

I even tried to post it here before and another strange error (as photo shows) jumped on the screen and I lost my previous written content. 

Waiting for help ASAP.

 Regards,

Daniel