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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151596 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139921 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11319 Views

1 replies

6 likes

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On new session, queue repeats playlist from weeks ago

Hi!About 6 weeks ago I queued up a bunch of songs to play on a bluetooth speaker from my desktop Spotify.The problem is, whenever Spotify re-launches when I turn my PC on now, it still has the same songs queued. I've cleared the queue probably 30-odd...

Casual Listener

Hi! About 6 weeks ago I queued up a bunch of songs to play on a bluetooth speaker from my desktop Spotify. The problem is, whenever Spotify re-launches when I turn my PC on now, it still has the sa...

yanbax

Casual Listener

2700 Views

2 replies

6 likes

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Solved!! won't advance to next song

about a week to ten days ago anything in my playlist (on web player) will not advance to the next track! I've signed out, signed back in, removed the tracks from the playlist and added them back in, tried different songs, tried an entire album, nothi...

Casual Listener

about a week to ten days ago anything in my playlist (on web player) will not advance to the next track! I've signed out, signed back in, removed the tracks from the playlist and added them back in, ...

rcappelo

Newbie

35052 Views

5 replies

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No internet connection after school IP change

Hi. I'm having problem to logon to Spotify app, since we change our IP range at school. We are using Spotify Premium at local primary school. I'm tech suppport here. It used to logon OK, Then after our IP changed, I get this no internet connection er...

Newbie

Hi. I'm having problem to logon to Spotify app, since we change our IP range at school. We are using Spotify Premium at local primary school. I'm tech suppport here. It used to logon OK, Then after o...

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Discover Weekly hasn't updated

My Discover Weekly playlist hasn't updated this week. I've tried logging in and out of my account but it still remains unchanged. Discover Weekly is one of my favourite Spotify features and I miss it!

Newbie

My Discover Weekly playlist hasn't updated this week. I've tried logging in and out of my account but it still remains unchanged. Discover Weekly is one of my favourite Spotify features and I miss it!

486 Views

0 replies

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Pin to taskbar, few days later disappears

I keep pinning the windows 10 app to the taskbar, then a few days later it will disappear and I have to repin it. Been going on for a while, it's the only program doing it.

Casual Listener

I keep pinning the windows 10 app to the taskbar, then a few days later it will disappear and I have to repin it. Been going on for a while, it's the only program doing it.

534 Views

0 replies

2 likes

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Friend Feed looks odd

It doesn't show the activities of all the people i want to see. The name is weirdly cut off.What happened? A few days ago it was working perfectly. Thanks for your help!

Newbie

It doesn't show the activities of all the people i want to see. The name is weirdly cut off. What happened? A few days ago it was working perfectly.   Thanks for your help!

349 Views

0 replies

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Spotify não realiza downloads de músicas no windows, o icone verde de download não aparece.

Estou tentando fazer downloads da minha playlist no spotify no computador, porém, quando clico em "baixar", o download é iniciado, mas não aparece o icone que mostra que a musica foi baixada, logo, o modo offiline do spotify simplesmente não funciona...

Casual Listener

Estou tentando fazer downloads da minha playlist no spotify no computador, porém, quando clico em "baixar", o download é iniciado, mas não aparece o icone que mostra que a musica foi baixada, logo, o...

Bittencourt

Spotify Star

1254 Views

3 replies

0 likes

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random number as username

well for about 5-6 years ago i used to have a facebook untill problems showed up within school so i deleted the facebook and now my spotify name is just a bunch of random numbers

Casual Listener

well for about 5-6 years ago i used to have a facebook untill problems showed up within school so i deleted the facebook and now my spotify name is just a bunch of random numbers

IguanaSetup

Community Legend

976 Views

3 replies

0 likes

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Only a couple local songs greyed out "This song is not available."

I have these song files on my PC (the same one I'm trying to play them on). They play just fine on every other media player, they are in the same folder as all of my other local files (which play just fine), but only these two specific songs do not p...

Newbie

I have these song files on my PC (the same one I'm trying to play them on). They play just fine on every other media player, they are in the same folder as all of my other local files (which play jus...

yanbax

Casual Listener

480 Views

1 replies

0 likes

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Can't see people I follow without connecting to facebook?

People I follow has disappeared is it because I'm not connected to Facebook?

Regular

People I follow has disappeared is it because I'm not connected to Facebook?

Swanny

Community Legend

1236 Views

1 replies

2 likes

unconnect facebook following followers
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downloading and recording a cd

 can i record the music onto a cd?

Newbie

 can i record the music onto a cd?

Swanny

Community Legend

483 Views

1 replies

0 likes

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Solved!! Song unavailable in Windows Desktop App

Hello Spotify Team.Recently i've noticed a lot of songs in my playlists not playing in my desktop app for windows 10. When i click them there is an error message, notifiying me that the song is unavailable, but if i it's on my hard drive i can add it...

Casual Listener

Hello Spotify Team. Recently i've noticed a lot of songs in my playlists not playing in my desktop app for windows 10. When i click them there is an error message, notifiying me that the song is una...

barnowm

Casual Listener

2137 Views

4 replies

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Problems playing songs

Hi all, i am angry, comming from germany and here is no support in my language .. .I can´t play my playlists, all songs are only played some seconds .. Sometimes 5 , otheres 1 minute then the app is jumping to the next one. Problem with windows app, ...

Newbie

Hi all,  i am angry, comming from germany and here is no support in my language .. . I  can´t play my playlists, all songs are only played some seconds .. Sometimes 5 , otheres 1 minute t...

481 Views

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With the new Spotify update for Windows, I can no longer see what my friends are listening to.

Instead of Spotify showing what my friends are listening to on the sidebar, it instead says to connect to Facebook to see what my friends are listening to. Does this mean I can no longer see what my friends publicly choose to listen to unless I conne...

Newbie

Instead of Spotify showing what my friends are listening to on the sidebar, it instead says to connect to Facebook to see what my friends are listening to. Does this mean I can no longer see what my ...

arne_hrl

Casual Listener

682 Views

1 replies

2 likes

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PUP - The Dream is Over

What happened to this album's sound quality?It sounds terrible for some reason, not by aesthetic or anythingi listened to the same album multiple times months on end but the quality just suddenly dropped when i listened today. im on high streaming qu...

Casual Listener

What happened to this album's sound quality? It sounds terrible for some reason, not by aesthetic or anything i listened to the same album multiple times months on end but the quality just suddenly...

EDG123

Casual Listener

616 Views

2 replies

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Solved!! Spotify uses wrong name for Account

So for some reason Spotify decided to give me a random name called "21q52moamnwwktxw37cm3fbbi" for some reason.

Newbie

So for some reason Spotify decided to give me a random name called "21q52moamnwwktxw37cm3fbbi" for some reason.

Maxim

Spotify Star

665 Views

1 replies

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Solved!! "Hmm, the friend feed failed to load"

Hi! My friend feed does not load, no matter on what device I'm using Spotify. Does anybody know what to do about this?

Casual Listener

Hi! My friend feed does not load, no matter on what device I'm using Spotify. Does anybody know what to do about this? 

g_b

Casual Listener

3007 Views

5 replies

1 likes

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track numbering collum is gone , how can i bring it back ?

the track numbering collum ( the #) that shows the number of track is gone from the playlists i have, tho it exists on other playlists i dont follow/ not made by me.how can i bring it back ? thx for the help

Newbie

the track numbering collum ( the #) that shows the number of track is gone from the playlists i have, tho it exists on other playlists i dont follow/ not made by me. how can i bring it back ?  ...

429 Views

0 replies

1 likes

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Re-add the ability to sort local files according to date added.

Could you please re-add the ability sort local files by date added on the desktop app. I know this feature used to be in the older version clients, since I've been using an older version (0.9.7.16) for a long time and only recently updated to the lat...

Newbie

Could you please re-add the ability sort local files by date added on the desktop app. I know this feature used to be in the older version clients, since I've been using an older version (0.9.7.16) f...

MattSuda

Spotify Star

1204 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes