Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
r6ze-mvm2k_7
Regular
81276 Views
80 replies
27 likes

81276 Views
80 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
Lanciano007
Gig Goer
93912 Views
289 replies
22 likes

93912 Views
289 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6709 Views
1 replies
6 likes

6709 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147339 Views
0 replies
26 likes
Mac
Windows

147339 Views
0 replies
26 likes

Repeat Button Shows Incorrect Hover Text

When using the desktop version of the player on Windows 10 the repeat button display the incorrect hover text (or mouseover text). The displayed icon for the repeat button is correct. I'm currently using version 1.0.80.474.gef6b503e (Windows Store ve...

slack1661
Newbie
When using the desktop version of the player on Windows 10 the repeat button display the incorrect hover text (or mouseover text). The displayed icon for the repeat button is correct. I'm currently u...
2018-05-10 11:53:42 PM
478 Views
0 replies
0 likes
Desktop Player
Windows 10

478 Views
0 replies
0 likes

Solved!! last.fm does not scrobble my tracks correctly

I recently found that when I play tracks on Spotify from my desktop, my last.fm does not scrobble the tracks. It does seem to recognize the track, as the track I am playing shows up on the last.fm website, but after the track ends, the scrobble is no...

nikhilisnice
Music Fan
I recently found that when I play tracks on Spotify from my desktop, my last.fm does not scrobble the tracks. It does seem to recognize the track, as the track I am playing shows up on the last.fm we...
2018-05-10 6:33:41 PM
2018-05-10 11:45:25 PM
ricardovr22
Regular
8120 Views
3 replies
0 likes
Desktop
last.fm
Last.fm for Spotify
music
scrobble
scrobbling
Spotify

8120 Views
3 replies
0 likes

The shuffle function is broken for my playlist

As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so that I could listen to all of Post's stuff. Making the playlist...

tacobells199
Casual Listener
As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so ...
2018-05-10 9:43:40 PM
620 Views
0 replies
1 likes

620 Views
0 replies
1 likes

very poor sound quality on premium

Hello everyone, May I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high quality" on parameters, the network works well . Any idea to help me wit...

didiermarchal
Casual Listener
Hello everyone, May I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high ...
2018-05-08 11:40:53 AM
2018-05-10 8:38:53 PM
Sebasty
Community Legend
7456 Views
5 replies
1 likes

7456 Views
5 replies
1 likes

Freezing up before ads play

Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play and I have to shut the whole thing down and restart ...

LunchLady
Newbie
Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play...
2018-05-10 3:34:15 PM
2018-05-10 8:30:15 PM
Raven1111
Roadie
493 Views
1 replies
1 likes

493 Views
1 replies
1 likes

Solved!! [windows 8 desktop] fast forward with mouse not working

Hi, Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this? I know that i can shift + left/right arrow, but when i'm browsing songs, i want to fast forw...

Killian88
Casual Listener
Hi, Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this? I know that i can shift...
2018-05-10 5:48:01 PM
2018-05-10 8:10:16 PM
Killian88
Casual Listener
736 Views
1 replies
0 likes

736 Views
1 replies
0 likes

Spotify on Windows 10 - Problem with auto-start

I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots attached to this post.PS: I am using latest versio...

IdkManHey
Newbie
I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots...
2018-05-10 5:57:56 PM
399 Views
0 replies
0 likes
Windows 10 Creators Update App

399 Views
0 replies
0 likes

Where is the Queue???

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me.Someone advised right-clicking to "Add to Queue". Ok - then what? Where is this "Queue"?For a world-conquering outfit...

jasjas
Music Fan
What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me. Someone advised right-clicking to "Add to Queue". Ok - then what...
2018-05-10 8:55:27 AM
2018-05-10 5:04:13 PM
Sebasty
Community Legend
1874 Views
1 replies
0 likes

1874 Views
1 replies
0 likes

1.0.80.474.gef update and now see Error 4 (no internet) on corporate computer

After the update, Spotify is offline and can find no internet. Did the update switch ports? Any ideas on resolution? It's a Win 7 64 machine. Thank you

taviskilo
Newbie
After the update, Spotify is offline and can find no internet. Did the update switch ports? Any ideas on resolution? It's a Win 7 64 machine. Thank you
2018-05-10 4:09:32 PM
2018-05-10 5:03:57 PM
Matthewmes
Newbie
427 Views
1 replies
0 likes
error 4

427 Views
1 replies
0 likes

Local files from PC catalogue suddenly empty, all local tracks in playlists grayed out?

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!

mrX
Regular
Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!
2018-05-10 4:53:54 PM
2018-05-10 4:55:11 PM
mrX
Regular
368 Views
1 replies
0 likes

368 Views
1 replies
0 likes

Spotify connect device (Sonos play 1)

Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/disconnecting previously. Unfortunately, as of yesterday, Sp...

tds1993
Casual Listener
Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/...
2018-05-10 4:11:00 PM
2018-05-10 4:46:37 PM
tds1993
Casual Listener
2874 Views
4 replies
0 likes

2874 Views
4 replies
0 likes

Solved!! Crashing on startup

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result.One thing that I noticed is when I delete the cache or manually sto...

sergeantbiggs
Regular
Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result. One thing that...
2018-03-11 10:34:08 PM
2018-05-10 3:20:34 PM
sergeantbiggs
Regular
12492 Views
6 replies
0 likes

12492 Views
6 replies
0 likes

Album art is obscured by commercial banner

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

havryliuk
Regular
Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.
2018-05-10 2:26:27 PM
352 Views
0 replies
0 likes

352 Views
0 replies
0 likes

Scrobbling not working

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

SinnieOnFire
Casual Listener
After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.
2018-05-10 7:57:06 AM
2018-05-10 2:23:28 PM
havryliuk
Regular
674 Views
4 replies
3 likes

674 Views
4 replies
3 likes

Volume turns off

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volume again, but the volume button wasn't working: noth...

XSCB
Casual Listener
I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volum...
2018-05-08 10:50:29 AM
2018-05-10 10:08:39 AM
XSCB
Casual Listener
925 Views
2 replies
0 likes

925 Views
2 replies
0 likes

Cover Art

It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it to my local files, and the cover art is show up. Do I need to re-instal...

Corvan
Newbie
It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it to my local fi...
2018-05-10 4:36:38 AM
2018-05-10 8:40:01 AM
Soundofus
Community Legend
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Search function doesn't work

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this problem for like the first 1-2 things I search for, b...

Luxasr
Newbie
I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this pr...
2018-03-16 6:41:39 PM
2018-05-10 6:31:58 AM
CMoresco
Newbie
1258 Views
2 replies
0 likes

1258 Views
2 replies
0 likes

Songs are different in android and PC

Hello, I have this issue.I found at least 3 songs which are different in android and PC, while I switch between these two playback devices.In phone it sounds like original song, but in PC is some kind of remix Here is video https://photos.app.goo.gl/...

KnedlaCZ
Regular
Hello, I have this issue. I found at least 3 songs which are different in android and PC, while I switch between these two playback devices. In phone it sounds like original song, but in PC is some...
2018-05-06 12:29:41 AM
2018-05-09 12:02:51 AM
KnedlaCZ
Regular
664 Views
3 replies
0 likes

664 Views
3 replies
0 likes

Solved!! Delete key doesn't work in search field

Delete key doesn't work in search field

marczellm
Regular
Delete key doesn't work in search field
2018-03-12 4:25:54 PM
2018-05-09 11:29:16 PM
marczellm
Regular
1029 Views
6 replies
0 likes

1029 Views
6 replies
0 likes

Song Volume Fades to Nothing

The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens when Spotify volume is at about 20-30% Any help with th...

Agentbunz07
Casual Listener
The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens...
2018-05-09 6:27:26 PM
2018-05-09 8:31:45 PM
Agentbunz07
Casual Listener
593 Views
2 replies
0 likes

593 Views
2 replies
0 likes

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