Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

123077 Views

83 replies

27 likes

  • 123077 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

whatintheworldisthis

Visitor

117387 Views

291 replies

22 likes

  • 117387 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

9118 Views

1 replies

6 likes

  • 9118 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Spotify Legend

150120 Views

0 replies

26 likes

Mac
Windows
  • 150120 Views
  • 0 replies
  • 26 likes

Spotify is STILL opening at startup no matter what you do, FIX IT

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what settings you change, spotify will always start when win...

Casual Listener

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what sett...

416 Views

0 replies

1 likes

  • 416 Views
  • 0 replies
  • 1 likes

equalizer

i need a sound equalizer on the desktop version... only that

Newbie

i need a sound equalizer on the desktop version... only that

266 Views

0 replies

0 likes

  • 266 Views
  • 0 replies
  • 0 likes

Local Files

how do get my local files on my computer that are already in playlists to play on my phone

Casual Listener

how do get my local files on my computer that are already in playlists to play on my phone

bhobs

Casual Listener

326 Views

2 replies

0 likes

  • 326 Views
  • 2 replies
  • 0 likes

Web Player plays one song at a time and stops

I can't even just click over and press play either...it doesn't work. I have to refresh the page and then press play. Every song, what the heck?

Newbie

I can't even just click over and press play either...it doesn't work.  I have to refresh the page and then press play.  Every song, what the heck?

r3d4cted

Casual Listener

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Dailly Mix on Desktop not available offline

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but how can i do in win 7? Can you help? Thank you.

Newbie

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but ...

Jay100

Newbie

788 Views

3 replies

0 likes

  • 788 Views
  • 3 replies
  • 0 likes

Queue gets stuck

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78 This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experience with doing that in the past..... Every so often I can be happily que...

Visitor

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78   This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experienc...

Sebasty

Community Legend

2202 Views

4 replies

0 likes

  • 2202 Views
  • 4 replies
  • 0 likes

The hated forced install

When Spotify forces an install, without asking, and it takes an extra 5 minutes to start my computer and listen to music, it is a really miserable customer experience. Why can't I choose when to install? So it's not Monday morning when I'm sitting do...

Regular

When Spotify forces an install, without asking, and it takes an extra 5 minutes to start my computer and listen to music, it is a really miserable customer experience. Why can't I choose when to inst...

314 Views

0 replies

0 likes

  • 314 Views
  • 0 replies
  • 0 likes

Windows 10 Spotify Connect Teul Raumfeld

Hello,My setup looks like thisMS Surface Book 2 Win10 1803 Teufel Raumfeld Stereo L (wired to Router)multiple iOS devices (WLAN) Streaming from iOS to the Raumfeld Stereo L works perfectly fine. But the Raumfeld Stereo L doesn't appear in the Spotify...

Casual Listener

Hello, My setup looks like this MS Surface Book 2 Win10 1803  Teufel Raumfeld Stereo L (wired to Router) multiple iOS devices (WLAN)   Streaming from iOS to the Raumfeld Stereo L work...

mafimafi09

Casual Listener

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10, Bluetooth headset PLAY/PAUSE button not working

Hi,I've seen similar thread, but it's Mac.I'm on Windows 10 PC, Spotify v1.0.19.106.gb8a7150f.My Bluetooth headset's Play/Pause button doesn't work with Spotify even when on-focus. Prev/Next button works fine.Everything works well with Windows Media ...

Casual Listener

Hi, I've seen similar thread, but it's Mac. I'm on Windows 10 PC, Spotify v1.0.19.106.gb8a7150f. My Bluetooth headset's Play/Pause button doesn't work with Spotify even when on-focus. Prev/Nex...

RM_Rosti

Newbie

38621 Views

56 replies

4 likes

Windows
  • 38621 Views
  • 56 replies
  • 4 likes

Allow over proxy

Hello My company use proxy to allow users to reach the Internet.The IT checked and they cannot find any official articlle about IP needed to be whitelisted (or domain)They see in the logs about traffic to 104.199.64.0 but nothing documented.

Newbie

Hello   My company use proxy to allow users to reach the Internet. The IT checked and they cannot find any official articlle about IP needed to be whitelisted (or domain) They see in the log...

1573 Views

0 replies

1 likes

  • 1573 Views
  • 0 replies
  • 1 likes

Can't search cyrillic songs

Hi,When I try to search cyrillic songs in my playlist, they don't appear. However, they seem to appear when searching on the main bar. Which happens on my phone, too. I can find them only by sorting my 1k playlist. That makes them impossible to find ...

Casual Listener

Hi, When I try to search cyrillic songs in my playlist, they don't appear. However, they seem to appear when searching on the main bar. Which happens on my phone, too. I can find them only by s...

U3DyXAH

Casual Listener

900 Views

4 replies

1 likes

  • 900 Views
  • 4 replies
  • 1 likes

Spotify for Windows permanently skips to the next song

I am running Spotify on Windows 10 with the latest update and when I want to play music, the app just constantly skips to the next song instead of playing one. No error message or the like appears.

Casual Listener

I am running Spotify on Windows 10 with the latest update and when I want to play music, the app just constantly skips to the next song instead of playing one.  No error message or the like app...

Narankiwi

Composer

474 Views

3 replies

0 likes

  • 474 Views
  • 3 replies
  • 0 likes

offline problem waiting for connection

my spotify at deskopt cant download any song and while ago all my downloaded songs are deleted and cant download i reinstall the program few times but my problem still continues how can i solve this problem

Regular

my spotify at deskopt cant download any song and while ago all  my downloaded songs are deleted and cant download i reinstall the program few times but my problem still continues how can i ...

486 Views

0 replies

0 likes

Offline Access
problem
  • 486 Views
  • 0 replies
  • 0 likes

Sound cuts out

It keeps happening to me where the sound just stops and the track continues to play. It happens when a new track is started. If I go into the volume mixer, spotify is not muted. But if I mute it and then unmute it, the sound comes back.Spotify is the...

Newbie

It keeps happening to me where the sound just stops and the track continues to play. It happens when a new track is started. If I go into the volume mixer, spotify is not muted. But if I mute it and ...

428 Views

0 replies

0 likes

  • 428 Views
  • 0 replies
  • 0 likes

unauthorized changes blocked :spotify

Spotify updates: well as all updates in controlled folders Receive the above post named problem. Search unauthorized changes blocked :spotify

Roadie

Spotify updates: well as all updates in controlled folders   Receive the above post named problem.   Search unauthorized changes blocked :spotify  

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Sponsored Messages (ads) stops playing

Everytime this happens, everything just stops, you can't play anything else and this message just stays but nothing plays so I can move to the next song. I have to quit and restart spotify. This problem is just recent. When this happens, how do I res...

Music Fan

Everytime this happens, everything just stops, you can't play anything else and this message just stays but nothing plays so I can move to the next song. I have to quit and restart spotify.  &n...

Happyaudio77

Music Fan

1327 Views

3 replies

6 likes

  • 1327 Views
  • 3 replies
  • 6 likes

LOTS of crackles and micropauses

I have found several feeds on this forum (https://community.spotify.com/t5/Desktop-Windows/Premium-Crackling-Stuttering/td-p/104295) and others reporting the same problem. Several suggested solves like reinstallation, uninstalling realtek drivers and...

Casual Listener

I have found several feeds on this forum (https://community.spotify.com/t5/Desktop-Windows/Premium-Crackling-Stuttering/td-p/104295) and others reporting the same problem. Several suggested solves li...

filipepaula-pt

Casual Listener

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Forward on Mouse restarts

I'm having an issue with the Spotify Windows client where whenever I hit forward on my mouse button, it restarts the song I'm in. I have this button mapped to Numpad * so that I can use it as a push-to-talk button that won't affect other applications...

Newbie

I'm having an issue with the Spotify Windows client where whenever I hit forward on my mouse button, it restarts the song I'm in. I have this button mapped to Numpad * so that I can use it as a push-...

257 Views

0 replies

0 likes

  • 257 Views
  • 0 replies
  • 0 likes

My media keys dont work for spotify

So i have binds on my mouse to skip, revert track and play/pause. They work but not with spotify. for some reason it only works when i hold shift while pressing them. this is kinda annoying because i need 2 hands to skip a song or play/pause. Anyone ...

Newbie

So i have binds on my mouse to skip, revert track and play/pause. They work but not with spotify. for some reason it only works when i hold shift while pressing them. this is kinda annoying because i...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes