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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

156477 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

153065 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11534 Views

1 replies

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Superuser Contribution Filtering Podcasts/Audiobooks by language

Hello!Because I live in germany, searching Spotify for Podcasts/Audiobooks always returns the german genre pages and other predominantly german results. (Searching for smt like 'english podcast' obviously leads to stuff like 'english language lessons...

Newbie

Hello! Because I live in germany, searching Spotify for Podcasts/Audiobooks always returns the german genre pages and other predominantly german results. (Searching for smt like 'english podcas...

1168 Views

0 replies

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Can't uninstall Spotify. Windows 10

I am having some trouble with uninstalling Spotify from my pc. I just spent a month trying to fix a security update problem for my pc. I ended up having to reinstall Windows 10 completely, so I have to reinstall all my applications again :P.I downloa...

Casual Listener

I am having some trouble with uninstalling Spotify from my pc.   I just spent a month trying to fix a security update problem for my pc. I ended up having to reinstall Windows 10 completely, s...

Nightoro

Casual Listener

8938 Views

4 replies

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HELP!

I can not move songs in one of my self-created playlists anymore. It works in all other playlists I've created. Help!

Newbie

I can not move songs in one of my self-created playlists anymore. It works in all other playlists I've created. Help!

Sebasty

Community Legend

505 Views

1 replies

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Superuser Contribution Can't change order of songs on my playlist?

So for some reason most of my playlists won't let me change the order of the songs on them now, I can still add and remove tracks and can still do it on a couple of others but it just wont work on this select few and it's getting really annoying. Any...

Newbie

So for some reason most of my playlists won't let me change the order of the songs on them now, I can still add and remove tracks and can still do it on a couple of others but it just wont work on th...

Maria

Moderator

50395 Views

20 replies

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Song removals from Spotify

I am getting really sick of songs on my playlists disappearing. I know this is probably happening because of licensing issues with song or recording copyright holders and is not Spotify's direct fault per se. But it is very frustrating and, if more e...

Casual Listener

I am getting really sick of songs on my playlists disappearing.  I know this is probably happening because of licensing issues with song or recording copyright holders and is not Spotify's direc...

mrbleaney

Casual Listener

853 Views

2 replies

1 likes

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Solved!! Offline

Why i cant use offline feature on my PC?

Visitor

Why i cant use offline feature on my PC?

IguanaSetup

Community Legend

868 Views

3 replies

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Spotify rapidly skips every song in a playlist until it reaches the end.

I've lost track of how long this has been happening, it's ridiculous. SOMETIMES when I go to skip a song, Spotify will then rapidly skip every song in the playlist until it reaches the final song. However, once this happens I am unable to change/skip...

Newbie

I've lost track of how long this has been happening, it's ridiculous.   SOMETIMES when I go to skip a song, Spotify will then rapidly skip every song in the playlist until it reaches the final...

460 Views

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[Desktop] When i shuffle my playlist, the first songs are always the song i have added most recently

When I shuffle a playlist, the songs that are played first are always the ones I have added most recently. How do I change this?

Newbie

When I shuffle a playlist, the songs that are played first are always the ones I have added most recently. How do I change this?

297 Views

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Friend Activity

I can not see what my friend is hearing but he can see what I'm hearing. So to see if the bugg was mine we asked another friend to enter the spotify and for him it would appear this friend to listen. Why not appear for me?

Casual Listener

I can not see what my friend is hearing but he can see what I'm hearing. So to see if the bugg was mine we asked another friend to enter the spotify and for him it would appear this friend to listen....

379 Views

0 replies

1 likes

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Solved!! I can not edit my own playlist

I can not edit my own playlist on desktop, this happens only with a playlist that when change a song appears a prohibited arrow,this is very frustrating.Can someone help me?

Newbie

I can not edit my own playlist on desktop, this happens only with a playlist that when change a song appears a prohibited arrow,this is very frustrating.Can someone help me?

MattSuda

Spotify Star

796 Views

1 replies

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Recent Artists Not Refreshing

Come on Spotify, it's 2018 and your recently played artists are still messed up. Anyone know a fix? Uninstalled but it doesn't work on both Android and laptop,

Newbie

Come on Spotify, it's 2018 and your recently played artists are still messed up. Anyone know a fix? Uninstalled but it doesn't work on both Android and laptop, 

631 Views

0 replies

6 likes

recent artists
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family group

My mother was taken from the family group, and now I can't put her back in the group.

Newbie

My mother was taken from the family group, and now I can't put her back in the group.

Suareze18

Newbie

475 Views

1 replies

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Surface Pro 4 Desktop App Quits Playing 4 Seconds Into Song

Can be restarted by touching back arrow on app. Consistent and very irritating Network doesn't matter, albums, playlists, radio -- doesn't matter...downloaded songs--doesn't matter. No other service does this. In spite of it's other great features, t...

Newbie

Can be restarted by touching back arrow on app.   Consistent and very irritating   Network doesn't matter, albums, playlists, radio -- doesn't matter...downloaded songs--doesn't matter....

360 Views

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Desktop Windows App is not saving my Settings under Social

The Desktop app is not saving my changed settings on social. I toggle off the "automatically make new playlists public" and "show my current top artists" and those options never stay saved once I restart Spotify on Windows.

Visitor

The Desktop app is not saving my changed settings on social. I toggle off the "automatically make new playlists public" and "show my current top artists" and those options never stay saved once I res...

MattSuda

Spotify Star

775 Views

2 replies

2 likes

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Moving album art/ videos

Lord Huron's new album Vide Noir has a feature that when you listen to it on mobile if you are viewing the current song playing it has a video or animation that goes with that song. I was hoping to have this functionality when I put my desktop app in...

Newbie

Lord Huron's new album Vide Noir has a feature that when you listen to it on mobile if you are viewing the current song playing it has a video or animation that goes with that song. I was hoping to h...

2926 Views

0 replies

6 likes

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Lokale Musikdateien verschwinden nicht

Hallo Zusammen,ich habe folgendes Problem: Ich hatte ein paar Alben lokal auf einer eigenen Festplatte liegen (Laufwerk E). Aufgrund von umstrukturierungen, meiner Festplatten wurde kurzzeitig aus Laufwerk E, Laufwerk F. In dieser Zeit war Spotify ak...

Newbie

Hallo Zusammen, ich habe folgendes Problem: Ich hatte ein paar Alben lokal auf einer eigenen Festplatte liegen (Laufwerk E). Aufgrund von umstrukturierungen, meiner Festplatten wurde kurzzeitig aus ...

643 Views

0 replies

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My filter keeps messing up my queue

So i was on my computer useing spotify and every time i pull it up it automatically is at a spacific song on my list and has a set queue there and when ever i use the filter to go to a spacific song and continue rom tha point in the list it auto rese...

Newbie

So i was on my computer useing spotify and every time i pull it up it automatically is at a spacific song on my list and has a set queue there and when ever i use the filter to go to a spacific song ...

471 Views

0 replies

2 likes

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Solved!! Spotify crashing, output devices problem..

So I badly need to be able to switch between output devices since I have speakers and headphones, and I don't wan't all my sound to go trough my speakers, only spotify. BUT. The problem was (or is) that Spotify does not have that feature implemented ...

Casual Listener

So I badly need to be able to switch between output devices since I have speakers and headphones, and I don't wan't all my sound to go trough my speakers, only spotify. BUT. The problem was (or is) t...

Br3akabl3

Casual Listener

3579 Views

1 replies

1 likes

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Can't play music directly from an album in my library

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work.I assume it is a bug, and it is kinda annoying. Cause each and every time I have to go...

Regular

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work. I assume it is a bug, and it is k...

Nico

Community Legend

1141 Views

6 replies

0 likes

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Daily mix and last song played bugs.

Hello, I am encountering weird bugs since few months.Firstly, when i turn on my PC and Spotify, the current song is not what i have listened to last. For example, I have not listened to any of my daily mixes for 4 days, (but was listening to my libra...

Newbie

Hello,  I am encountering weird bugs since few months. Firstly, when i turn on my PC and Spotify, the current song is not what i have listened to last. For example, I have not listened to any ...

337 Views

0 replies

1 likes

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