Help - Desktop Windows

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2025-03-19 6:29:55 PM
notworking117
Casual Listener
92288 Views
81 replies
27 likes

92288 Views
81 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
whatintheworldisthis
Visitor
102885 Views
291 replies
22 likes

102885 Views
291 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
7471 Views
1 replies
6 likes

7471 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
147973 Views
0 replies
26 likes
Mac
Windows

147973 Views
0 replies
26 likes

The shuffle function is broken for my playlist

As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so that I could listen to all of Post's stuff. Making the playlist...

tacobells199
Casual Listener
As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so ...
2018-05-10 9:43:40 PM
637 Views
0 replies
1 likes

637 Views
0 replies
1 likes

very poor sound quality on premium

Hello everyone, May I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high quality" on parameters, the network works well . Any idea to help me wit...

didiermarchal
Casual Listener
Hello everyone, May I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high ...
2018-05-08 11:40:53 AM
2018-05-10 8:38:53 PM
Sebasty
Community Legend
7473 Views
5 replies
1 likes

7473 Views
5 replies
1 likes

Freezing up before ads play

Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play and I have to shut the whole thing down and restart ...

LunchLady
Newbie
Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play...
2018-05-10 3:34:15 PM
2018-05-10 8:30:15 PM
Raven1111
Roadie
504 Views
1 replies
1 likes

504 Views
1 replies
1 likes

Solved!! [windows 8 desktop] fast forward with mouse not working

Hi, Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this? I know that i can shift + left/right arrow, but when i'm browsing songs, i want to fast forw...

Killian88
Casual Listener
Hi, Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this? I know that i can shift...
2018-05-10 5:48:01 PM
2018-05-10 8:10:16 PM
Killian88
Casual Listener
753 Views
1 replies
0 likes

753 Views
1 replies
0 likes

Spotify on Windows 10 - Problem with auto-start

I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots attached to this post.PS: I am using latest versio...

IdkManHey
Newbie
I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots...
2018-05-10 5:57:56 PM
415 Views
0 replies
0 likes
Windows 10 Creators Update App

415 Views
0 replies
0 likes

Where is the Queue???

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me.Someone advised right-clicking to "Add to Queue". Ok - then what? Where is this "Queue"?For a world-conquering outfit...

jasjas
Music Fan
What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me. Someone advised right-clicking to "Add to Queue". Ok - then what...
2018-05-10 8:55:27 AM
2018-05-10 5:04:13 PM
Sebasty
Community Legend
1899 Views
1 replies
0 likes

1899 Views
1 replies
0 likes

1.0.80.474.gef update and now see Error 4 (no internet) on corporate computer

After the update, Spotify is offline and can find no internet. Did the update switch ports? Any ideas on resolution? It's a Win 7 64 machine. Thank you

taviskilo
Newbie
After the update, Spotify is offline and can find no internet. Did the update switch ports? Any ideas on resolution? It's a Win 7 64 machine. Thank you
2018-05-10 4:09:32 PM
2018-05-10 5:03:57 PM
Matthewmes
Newbie
436 Views
1 replies
0 likes
error 4

436 Views
1 replies
0 likes

Local files from PC catalogue suddenly empty, all local tracks in playlists grayed out?

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!

mrX
Regular
Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!
2018-05-10 4:53:54 PM
2018-05-10 4:55:11 PM
mrX
Regular
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Spotify connect device (Sonos play 1)

Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/disconnecting previously. Unfortunately, as of yesterday, Sp...

tds1993
Casual Listener
Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/...
2018-05-10 4:11:00 PM
2018-05-10 4:46:37 PM
tds1993
Casual Listener
2944 Views
4 replies
0 likes

2944 Views
4 replies
0 likes

Solved!! Crashing on startup

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result.One thing that I noticed is when I delete the cache or manually sto...

sergeantbiggs
Regular
Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result. One thing that...
2018-03-11 10:34:08 PM
2018-05-10 3:20:34 PM
sergeantbiggs
Regular
12935 Views
6 replies
0 likes

12935 Views
6 replies
0 likes

Album art is obscured by commercial banner

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

havryliuk
Regular
Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.
2018-05-10 2:26:27 PM
360 Views
0 replies
0 likes

360 Views
0 replies
0 likes

Scrobbling not working

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

SinnieOnFire
Casual Listener
After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.
2018-05-10 7:57:06 AM
2018-05-10 2:23:28 PM
havryliuk
Regular
688 Views
4 replies
3 likes

688 Views
4 replies
3 likes

Volume turns off

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volume again, but the volume button wasn't working: noth...

XSCB
Casual Listener
I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volum...
2018-05-08 10:50:29 AM
2018-05-10 10:08:39 AM
XSCB
Casual Listener
942 Views
2 replies
0 likes

942 Views
2 replies
0 likes

Cover Art

It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it to my local files, and the cover art is show up. Do I need to re-instal...

Corvan
Newbie
It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it to my local fi...
2018-05-10 4:36:38 AM
2018-05-10 8:40:01 AM
Soundofus
Community Legend
305 Views
1 replies
0 likes

305 Views
1 replies
0 likes

Search function doesn't work

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this problem for like the first 1-2 things I search for, b...

Luxasr
Newbie
I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this pr...
2018-03-16 6:41:39 PM
2018-05-10 6:31:58 AM
CMoresco
Newbie
1270 Views
2 replies
0 likes

1270 Views
2 replies
0 likes

Songs are different in android and PC

Hello, I have this issue.I found at least 3 songs which are different in android and PC, while I switch between these two playback devices.In phone it sounds like original song, but in PC is some kind of remix Here is video https://photos.app.goo.gl/...

KnedlaCZ
Regular
Hello, I have this issue. I found at least 3 songs which are different in android and PC, while I switch between these two playback devices. In phone it sounds like original song, but in PC is some...
2018-05-06 12:29:41 AM
2018-05-09 12:02:51 AM
KnedlaCZ
Regular
682 Views
3 replies
0 likes

682 Views
3 replies
0 likes

Solved!! Delete key doesn't work in search field

Delete key doesn't work in search field

marczellm
Regular
Delete key doesn't work in search field
2018-03-12 4:25:54 PM
2018-05-09 11:29:16 PM
marczellm
Regular
1050 Views
6 replies
0 likes

1050 Views
6 replies
0 likes

Song Volume Fades to Nothing

The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens when Spotify volume is at about 20-30% Any help with th...

Agentbunz07
Casual Listener
The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens...
2018-05-09 6:27:26 PM
2018-05-09 8:31:45 PM
Agentbunz07
Casual Listener
600 Views
2 replies
0 likes

600 Views
2 replies
0 likes

Favorited songs list is losing songs

Hi,I've been suspecting a while that my songs list has been losing songs because there were songs that I know I loved from the daily mix that I favorited in order to come back to them later, and I can't find most of them. Yesterday I was playing musi...

BCZ
Casual Listener
Hi, I've been suspecting a while that my songs list has been losing songs because there were songs that I know I loved from the daily mix that I favorited in order to come back to them later, and ...
2018-05-08 10:22:12 PM
2018-05-09 7:58:22 PM
BCZ
Casual Listener
763 Views
2 replies
0 likes

763 Views
2 replies
0 likes

Scrobbling doesn't work after update

I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles afterwards.

Merowinger
Roadie
I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles aft...
2018-05-08 6:51:13 PM
2018-05-09 7:30:12 PM
karma_police_19
Music Fan
1534 Views
10 replies
15 likes

1534 Views
10 replies
15 likes

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