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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83104 Views

40 replies

68 likes

  • 83104 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788526 Views

503 replies

64 likes

  • 788526 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21947 Views

22 replies

6 likes

  • 21947 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
  • 0 replies
  • 4 likes

"Normalize Volume" Setting - A Placebo?

has this feature ever worked? not as long as i've been a premium subscriber as far as i can tell, and i've been a premium subscriber for a long time.... not only does it not work, it doesn't even come close to working, the volume levels in playlist t...

Music Fan

has this feature ever worked? not as long as i've been a premium subscriber as far as i can tell, and i've been a premium subscriber for a long time.... not only does it not work, it doesn't even com...

2527 Views

0 replies

10 likes

  • 2527 Views
  • 0 replies
  • 10 likes

Solved!! scrolling/user interface frustration

While using the mouse to avigate between the left file select bar, the main screen of the app, and the right screen social feed. When hovering over each respective collumn it feels natural to expect that if you start scrolling over each respective on...

Casual Listener

While using the mouse to avigate between the left file select bar, the main screen of the app, and the right screen social feed. When hovering over each respective collumn it feels natural to expect ...

PudgeEgg

Casual Listener

6142 Views

3 replies

2 likes

file select
mouse
navigation
Scrolling
User Experience Improvement
  • 6142 Views
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  • 2 likes

Bug: Focus to current song fails when some sorting is set

When a playlist is playing, you can click the album image to set the focus to the current song playing.However, when the sorting in one of the columns is other than the default, the wrong song will get focus. Spotify 1.0.80.474.gef6b503e (Windows Sto...

Casual Listener

When a playlist is playing, you can click the album image to set the focus to the current song playing. However, when the sorting in one of the columns is other than the default, the wrong song will...

673 Views

0 replies

1 likes

  • 673 Views
  • 0 replies
  • 1 likes

Solved!! How to permanently uninstall Spotify on Windows 10

I want to uninstall Spotify once and for all. I already tried on the Control Panel > Programs and Features but it just won't work. I've searched for other solutions in forums but none would work. Can someone help me? I'm totally not satisfied with th...

Casual Listener

I want to uninstall Spotify once and for all. I already tried on the Control Panel > Programs and Features but it just won't work. I've searched for other solutions in forums but none would work. ...

artnoir666

Casual Listener

110882 Views

39 replies

0 likes

Windows
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  • 39 replies
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every last 3 second. the song get paused automatically.

hey, i'm using spotify windows 10. every last 3 second, the song get paused automatically. i must play it. please help me to fix it. thanks.

Newbie

hey, i'm using spotify windows 10. every last 3 second, the song get paused automatically. i must play it. please help me to fix it. thanks.

638 Views

0 replies

0 likes

  • 638 Views
  • 0 replies
  • 0 likes

Solved!! How to empty Local Files

Ok so in my Local Files I have A LOT of songs. Because of those songs being in Local Files, I am unable to listen to them. I switched off the the various sources for Local Files as Spotify Support advised and the songs didn't disappear. I even delete...

Gig Goer

Ok so in my Local Files I have A LOT of songs. Because of those songs being in Local Files, I am unable to listen to them. I switched off the the various sources for Local Files as Spotify Support ad...

dinomight

Spotify Star

1343 Views

3 replies

0 likes

local files
  • 1343 Views
  • 3 replies
  • 0 likes

Is the visualizer gone??

So I saw several people posting that if you type spotify:app:visualizer that an audio visualizer would show up but its not working is there a new way to access it now?

Visitor

So I saw several people posting that if you type spotify:app:visualizer that an audio visualizer would show up but its not working is there a new way to access it now?

user-removed

Not applicable

3385 Views

2 replies

5 likes

  • 3385 Views
  • 2 replies
  • 5 likes

Sponsored messages doesnt load

The sponsored messages doesnt load sometimes, i have to restart the software then. What can I do?

Newbie

The sponsored messages doesnt load sometimes, i have to restart the software then. What can I do?  

371 Views

0 replies

0 likes

  • 371 Views
  • 0 replies
  • 0 likes

Artist remains in my library despite removing songs and unfollowing

There is an artist in my library I cannot remove.In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there. But while as soon as I unfollow an artist whose songs are not in the library, it disap...

Newbie

There is an artist in my library I cannot remove. In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there.   But while as soon as I u...

Changes8

Newbie

530 Views

1 replies

2 likes

  • 530 Views
  • 1 replies
  • 2 likes

Stations Disappearing

I was looking at my stations a few minutes ago and all of a sudden my entire list disappeared. I tried closing the app and going back into it but that didn't seem to do anything.

Newbie

I was looking at my stations a few minutes ago and all of a sudden my entire list disappeared. I tried closing the app and going back into it but that didn't seem to do anything. 

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
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Solved!!Superuser Contribution Stop Windows from Muting Spotify when screen turns off

Hi, Does anyone know if it's possible to stop Windows from muting third party apps, such as Spotify, when your screen goes to sleep? My XPS 13 can play spotify back without issue from the desktop app, and after 2 minutes on battery, my screen turns o...

Music Fan

Hi,   Does anyone know if it's possible to stop Windows from muting third party apps, such as Spotify, when your screen goes to sleep?   My XPS 13 can play spotify back without issue fr...

meahtenoha

Spotify

61979 Views

10 replies

1 likes

  • 61979 Views
  • 10 replies
  • 1 likes

Superuser Contribution Windows 10 and Power Management

I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10. Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. That is, it is not honouring the "Put the computer to sleep" setting...

Visitor

I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10.   Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. &nb...

meahtenoha

Spotify

27653 Views

15 replies

27 likes

Windows
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  • 15 replies
  • 27 likes

music stuttering on acer one 10 notebook

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for every song. I can't listen to anything now. I've cleaned up the mem...

Casual Listener

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it.   Once it starts, it does it for ever...

khush37

Casual Listener

1434 Views

6 replies

0 likes

  • 1434 Views
  • 6 replies
  • 0 likes

[bug] Can't play current song when changing audio output

I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking station). When I start playing music, it's fine, but wh...

Regular

I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking stat...

b8i

Music Fan

8079 Views

7 replies

34 likes

Windows
  • 8079 Views
  • 7 replies
  • 34 likes

Historical queue keeps returning

Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I restart my computer and Spotify and put on an album, th...

Casual Listener

Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I rest...

838 Views

0 replies

14 likes

  • 838 Views
  • 0 replies
  • 14 likes

All Local Files Grayed Out/Unavailable

All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was matched up to the already existing song on Spotify...

Casual Listener

All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was...

mjoleszczak

Regular

1882 Views

5 replies

1 likes

  • 1882 Views
  • 5 replies
  • 1 likes

Volume Control On a second Device

Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Laptop! I'm hoping in the future you would add this feat...

Newbie

Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Lapto...

434 Views

0 replies

0 likes

  • 434 Views
  • 0 replies
  • 0 likes

Spotify not updating my/my friends activity

For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my friends when they use the app on their mobiles, but ...

Newbie

For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my f...

kokopeli

Newbie

5931 Views

19 replies

39 likes

  • 5931 Views
  • 19 replies
  • 39 likes

Video playing upside down in Windows Spotify Client (1.0.80.474.gef6b503e)

Bug Details: Windows Spotify Client (1.0.80.474.gef6b503e)Windows 10 Operating SystemUser Account: barezinaIncident Date: (approx) 2018-05-12 00:25:00 UTC.Description: User played the song 'No Tears to Cry - Ariana Grande', and the video played in th...

Newbie

Bug Details:   Windows Spotify Client (1.0.80.474.gef6b503e) Windows 10 Operating System User Account: barezina Incident Date: (approx) 2018-05-12 00:25:00 UTC. Description: User played t...

user-removed

Not applicable

635 Views

1 replies

1 likes

  • 635 Views
  • 1 replies
  • 1 likes

A Windows Store installation of Spotify was found in your system.

I'm trying to install spotify desktop version (not windows store app) and cannot do it.I get this error. "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update through the Windows Store" I ha...

Music Fan

I'm trying to install spotify desktop version (not windows store app) and cannot do it. I get this error.     "A Windows Store installation of Spotify was found in your system.  Pl...

MasicoreLord

Casual Listener

30707 Views

4 replies

6 likes

  • 30707 Views
  • 4 replies
  • 6 likes