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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88774 Views

40 replies

68 likes

  • 88774 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Joan

Moderator

830504 Views

528 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32270 Views

33 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3743 Views

0 replies

4 likes

  • 3743 Views
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  • 4 likes

Can't View The Friend Feed

I have an imac and I can't see the friend feed. How do I view it?

Visitor

I have an imac and I can't see the friend feed. How do I view it?

Loxer

Community Legend

687 Views

3 replies

1 likes

  • 687 Views
  • 3 replies
  • 1 likes

Import iTunes Playlists

I'm using the latest version of Spotify Desktop, downloaded from Microsoft store, and I can't see the option to import my Playlists to Spotify. This feature exists in MAC Version but not anymore in Windows ones? Someone could me help on that?

Music Fan

I'm using the latest version of Spotify Desktop, downloaded from Microsoft store, and I can't see the option to import my Playlists to Spotify.   This feature exists in MAC Version but not any...

Krousk

Regular

2156 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Pulando músicas sozinho

Olá, eu mudei minhas músicas do pc para meu hd externo que fica conectado ao meu pc, desde então o spotify **bleep** qualquer música que está nesse hd, eu já mudei nas preferências do spotify e mesmo assim não adiantou. Gostaria de uma ajuda.

Newbie

Olá, eu mudei minhas músicas do pc para meu hd externo que fica conectado ao meu pc, desde então o spotify **bleep** qualquer música que está nesse hd, eu já mudei nas preferências do spotify e mesmo...

940 Views

0 replies

0 likes

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  • 0 replies
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Unable to Login

I created an account with Spotify around a year and a half ago with the user mycrazycupcakes and after the new update Spotify has come out with all users must re-login. Yet, since I created this account so long ago I had forgotten what my password wa...

Visitor

I created an account with Spotify around a year and a half ago with the user mycrazycupcakes and after the new update Spotify has come out with all users must re-login. Yet, since I cr...

Loxer

Community Legend

687 Views

2 replies

0 likes

  • 687 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution "Spotify cannot migrate some of your data" annoying start message (Win10)

I keep getting an error "in German "spotify konnte einige deiner daten nicht migrieren" ("Spotify cannot migrate some of your data") ,as in the screenshot attached, whenever I start Spotify.This started to appear apparently after an automatic softwar...

Music Fan

I keep getting an error "in German "spotify konnte einige deiner daten nicht migrieren" ("Spotify cannot migrate some of your data") ,as in the screenshot attached, whenever I start Spotify. Th...

felipegameiro

Casual Listener

28235 Views

35 replies

3 likes

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  • 35 replies
  • 3 likes

soptify turned into trash

i remember that spotify was great when i started subscribing this thing. i was a huge fan of the notification bell and with spotify i was able to track my favourite bands. i was a happy premium customer. a few years ago spotify had a big downgrade an...

Roadie

i remember that spotify was great when i started subscribing this thing. i was a huge fan of the notification bell and with spotify i was able to track my favourite bands. i was a happy premium custo...

satriaaldy

Casual Listener

3004 Views

3 replies

10 likes

  • 3004 Views
  • 3 replies
  • 10 likes

I do not get notifications

Hello,I do not get any notifications from Spotify. In "Notification settings" I have everything checked.

Visitor

Hello, I do not get any notifications from Spotify. In "Notification settings" I have everything checked.

songassistant

Composer

968 Views

5 replies

0 likes

Notifications
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  • 0 likes

Minimised mode does not release media keys and also shows no icon in the task bar

When I switch spotify to minimised, I love how it remembers where I was in the app etc etc, but I don't love how it doesn't relrease the media keys while Windows seems to think no media keys were pressed. When maximised, if I press play/pause Windows...

Regular

When I switch spotify to  minimised, I love how it remembers where I was in the app etc etc, but I don't love how it doesn't relrease the media keys while Windows seems to think no media keys we...

Sammaye

Regular

563 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Lost Downloads

HorsleygcPremiumWindows laptopUK New to Spotify; have downloaded some songs but cannot find them anywhere on my laptop. Have searched entire laptop and nothing but songs have the green downloaded successful logo. Any idea where they might be stored ?...

Newbie

Horsleygc Premium Windows laptop UK   New to Spotify; have downloaded some songs but cannot find them anywhere on my laptop.  Have searched entire laptop and nothing but songs have the...

TheFrye

Casual Listener

706 Views

1 replies

0 likes

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  • 1 replies
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Long songs cause the queue to stop/disappear

Hello, I don't know if this has been mentioned already, but recently I've found that longer songs (>10 minutes) are now causing spotify to stop playing . It stays at the end of the song ("bug1") and when you skip to the next track it deletes your que...

Casual Listener

Hello,   I don't know if this has been mentioned already, but recently I've found that longer songs (>10 minutes) are now causing spotify to stop playing . It stays at the end of the song (...

TheFrye

Casual Listener

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Spotify desktop has stopped loading

I've just installed some updates on my laptop (Dell XPS 13) and now Spotify isn't loading. The programme launches, but it's then stuck on a blank, black screen (attached) but task manager doesn't say it's crashed. I've reinstalled it and nothing has ...

Regular

I've just installed some updates on my laptop (Dell XPS 13) and now Spotify isn't loading. The programme launches, but it's then stuck on a blank, black screen (attached) but task manager doesn't say...

h_bell25

Regular

469 Views

1 replies

1 likes

  • 469 Views
  • 1 replies
  • 1 likes

Solved!! Certain "Hopsin" songs keep crashing my Spotify client - Please advise

"Hopsin - Crown Me" is just one example. The song ends at 4:39, but around 4:32 the progress bar jumps back to around 4:25 and the audio just stops. This usually results in my Spotify client crashing/freezing and I have to reopen it manually. (A dail...

Regular

"Hopsin - Crown Me" is just one example. The song ends at 4:39, but around 4:32 the progress bar jumps back to around 4:25 and the audio just stops. This usually results in my Spotify client crashing...

user-removed

Not applicable

1719 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Randomly changing discover weekly playlist

I have had this problem a few times now. But only today i am 100% sure that it was happening. so i was listening to my discover weekly playlist from monday till today in the afternoon. Now in the evening i decide to listen again and i realize that i ...

Newbie

I have had this problem a few times now. But only today i am 100% sure that it was happening. so i was listening to my discover weekly playlist from monday till today in the afternoon. Now in the eve...

HotlineMemeami

Casual Listener

857 Views

1 replies

1 likes

  • 857 Views
  • 1 replies
  • 1 likes

Solved!! Web Player not working

So this just started today for me and it's been a huge problem, everytime I go on the web player on the PC it starts up normally with the home page but then a few seconds later it just completely blacks out. I've tried restarting the computer, reload...

Regular

So this just started today for me and it's been a huge problem, everytime I go on the web player on the PC it starts up normally with the home page but then a few seconds later it just completely bla...

Alanfry

Casual Listener

4846 Views

16 replies

2 likes

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  • 16 replies
  • 2 likes

Discover Weekly and Release Radar double update

I have a weird problem with my Discover Weekly and Release Radar: they both regularly updated respectively on monday and friday, but, on tuesday and saturday, they received another update, changing a big way, expecially the Discover Weekly. I hope th...

Roadie

I have a weird problem with my Discover Weekly and Release Radar: they both regularly updated respectively on monday and friday, but, on tuesday and saturday, they received another update, changing a...

klin1991

Newbie

1046 Views

3 replies

5 likes

  • 1046 Views
  • 3 replies
  • 5 likes

Superuser Contribution Failed to upload image, please try again

I'm trying to change my playlist cover and even though the images are the correct width and size, etc. It keeps on saying "Failed to upload image, please try again"

Newbie

I'm trying to change my playlist cover and even though the images are the correct width and size, etc. It keeps on saying "Failed to upload image, please try again"

z_rz97v-36o8e

Newbie

3659 Views

3 replies

0 likes

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  • 3 replies
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Can't import itunes playlist

Hi,I've finally taken the jump to try to migrate my music from iTunes to Spotify. I can't, however, import any of my iTunes playlists. When I click File-> Import playlists -> Itunes absolutely nothing happens (I have made sure playlist sharing is ena...

Casual Listener

Hi, I've finally taken the jump to try to migrate my music from iTunes to Spotify. I can't, however, import any of my iTunes playlists. When I click File-> Import playlists -> Itunes absolutel...

nvrdemo

Casual Listener

5525 Views

10 replies

0 likes

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  • 10 replies
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Need to undo "Forget this device"

I have a few Echo Dots scattered around the house. My daughter decided to stop Spotify from playing on a particular device, and chose the "Forget this device" option. Now I can't select it anymore and I can't find out how to add it back. Please help ...

Newbie

I have a few Echo Dots scattered around the house. My daughter decided to stop Spotify from playing on a particular device, and chose the "Forget this device" option.  Now I can't select it...

ItsJimmyCross

Music Fan

60908 Views

6 replies

0 likes

Forget this device
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Friends do not show on Friend activity unless I unfollow and re-follow them.

Every time I open the desktop version (either win store or standalone), my friends activity is empty, even though I have a few friends that I follow. If I unfollow them and follow them again, they appear on the feed. But when I close and reopen Spoti...

Newbie

Every time I open the desktop version (either win store or standalone), my friends activity is empty, even though I have a few friends that I follow. If I unfollow them and follow them again, they ap...

Jerome_Barnes

Newbie

2575 Views

4 replies

9 likes

  • 2575 Views
  • 4 replies
  • 9 likes

Solved!! Audio Stutter

I use the desktop app on windows 10 and recently the audio would stutter every couple seconds while playing songs, this has been happening for at least a week now. The issue isn't as bad but still is there in the webplayer.

Casual Listener

I use the desktop app on windows 10 and recently the audio would stutter every couple seconds while playing songs, this has been happening for at least a week now. The issue isn't as bad but still is...

_lwkggnxu-ow

Newbie

46053 Views

9 replies

2 likes

  • 46053 Views
  • 9 replies
  • 2 likes