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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155352 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149640 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11492 Views

1 replies

6 likes

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[Desktop] Fullscreen mode Bug

When I switch to the fullscreen mode (the one with the album cover in the middle and the buttons on the bottom) I see like 2-3 pixels of the desktop's background and it's really making me mad. I haven't found a solution to this issue on the spotify c...

Newbie

When I switch to the fullscreen mode (the one with the album cover in the middle and the buttons on the bottom) I see like 2-3 pixels of the desktop's background and it's really making me mad. I have...

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Selective collaboration for playlist

How can I make my collaborative playlists selectively accessible to ONLY my friends and not everyone?This will prevent some random person from messing with my collaborative playlist.

Roadie

How can I make my collaborative playlists selectively accessible to ONLY my friends and not everyone? This will prevent some random person from messing with my collaborative playlist.

MattSuda

Spotify Star

774 Views

1 replies

1 likes

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MP3 creates a conflic with Spotify audio files

So, I've ran into this problem where I've realized that if you save a song from a physical album with Windows Media Player that saves your song as (for example) "02 Magic" (it being "Magic" by Coldplay) it will not allow you play the song on Spotify ...

Newbie

So, I've ran into this problem where I've realized that if you save a song from a physical album with Windows Media Player that saves your song as (for example) "02 Magic" (it being "Magic" by Coldpl...

446 Views

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Find Your Friends

Hello! I want to report my problem, I can't even login to Facebook via button "Find Your Friends". Spotify will open the window, but problem is somewhere else, I can't even reach the window, via function Win + Tab or Alt + Tab, I can see the window i...

Newbie

Hello! I want to report my problem, I can't even login to Facebook via button "Find Your Friends". Spotify will open the window, but problem is somewhere else, I can't even reach the window, via func...

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Find friends
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Playlist sorting by Followers options

When browsing through other users playlist I would like to sort them by followers. It seems abit lazy that you state amount of followers a playlist has if you cant't answer the next obvious question, what playlist has the most follower?It is pretty b...

Newbie

When browsing through other users playlist I would like to sort them by followers. It seems abit lazy that you state amount of followers a playlist has if you cant't answer the next obvious...

932 Views

0 replies

4 likes

Sorting Options
Sorting Playlists
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Cache file location unable to change on Win10 Pro

Unable to change the cache file on Spotify Ver1.0.77.338.g on Windows 10 Pro (64bit)ver.1709. All cache files goes to C:\Users\******\AppData\Local\Spotify\Data.Cache files tooks 10G of spaces on computer, while I'm using Spotify App on iPhone most o...

Newbie

Unable to change the cache file on Spotify Ver1.0.77.338.g on Windows 10 Pro (64bit)ver.1709. All cache files goes to C:\Users\******\AppData\Local\Spotify\Data. Cache files tooks 10G of spaces on c...

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Cache
location
Windows 10
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RECENTLY PLAYED ARTIST NOT UPDATING

Hi,I have been looking and i have found that my recently played artist is not updating.I also went to my friend page and saw it was not updating for them. This has been here for nearly a month and it is annyoing me.since i pay for spotify i need a fi...

Newbie

Hi, I have been looking and i have found that my recently played artist is not updating. I also went to my friend page and saw it was not updating for them.  This has been here for nearly a m...

snickel63

Newbie

560 Views

1 replies

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Windows 10, sudden delay on play/pause/volume/song switch. High-End PC specs.

Hi,I have a problem with Spotify on a high-end desktop computer (i7 6700k, gtx1080, 16gb ram) hooked with a Fiio e07k USB DAC with Beyerdynamic DT770. Hardware acceleration enabled. After a while with application open and no playbacks (1 hrs or such)...

Newbie

Hi, I have a problem with Spotify on a high-end desktop computer (i7 6700k, gtx1080, 16gb ram) hooked with a Fiio e07k USB DAC with Beyerdynamic DT770. Hardware acceleration enabled.   A...

659 Views

0 replies

5 likes

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I don't have daily mix

I uses spotify about 2 months but i don't have my daily mix, android phone and windows in pc also don't have daily mix . When i search daily mix on pc, notification : "your daily mix not available offline" but i connected in my internet and can play ...

Newbie

I uses spotify about 2 months but i don't have my daily mix, android phone and windows in pc also don't have daily mix . When i search daily mix on pc, notification : "your daily mix not available of...

NEONMIME

Casual Listener

912 Views

2 replies

1 likes

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If I favorite a song in Daily Mix 1, is it favorited in Daily Mix 2 as well?

Are song settings for my daily mixes all linked? If I favorite a song in Daily Mix 1, is it favorited in Daily Mix 2 as well? Does the same thing happen when I say "Don't play this song/artist"? I my daily mixes all completely separate by genre in a ...

Casual Listener

Are song settings for my daily mixes all linked? If I favorite a song in Daily Mix 1, is it favorited in Daily Mix 2 as well? Does the same thing happen when I say "Don't play this song/artist"?...

505 Views

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Discover Weekly and Release Radar double update

I have a weird problem with my Discover Weekly and Release Radar: they both regularly updated respectively on monday and friday, but, on tuesday and saturday, they received another update, changing a big way, expecially the Discover Weekly. I hope th...

Roadie

I have a weird problem with my Discover Weekly and Release Radar: they both regularly updated respectively on monday and friday, but, on tuesday and saturday, they received another update, changing a...

klin1991

Newbie

961 Views

3 replies

5 likes

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Recommended Songs Reset

OK, so I have a 620+ song playlist ok? So, now it's not even recommending songs anymore. It keeps recommending the same songs, even when I press "Refresh". My playlist is so very diverse. Does this mean no songs are even close to be relevant with my ...

Roadie

OK, so I have a 620+ song playlist ok? So, now it's not even recommending songs anymore. It keeps recommending the same songs, even when I press "Refresh". My playlist is so very diverse. Does this m...

1521 Views

0 replies

5 likes

Desktop
Help
recommendation
recommended
Recommended Songs Reset
songs
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Song not playing or not uploaded.

Hi, It's been a couple of artists that I don't find on Spotify app but if I search on google about this artist on spotify, it says that there is an album. However, the songs won't start on the internet browser. For example, I wanted to listen to Clau...

Newbie

Hi,    It's been a couple of artists that I don't find on Spotify app but if I search on google about this artist on spotify, it says that there is an album. However, the songs won't star...

MattSuda

Spotify Star

1092 Views

1 replies

0 likes

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Unwanted device, how to stop it?

There are different unwanted devices connecting to my acount, and I'm pretty annoyedI have used "log out everywhere", "remove devices", changed password, both on spotify and facebook... the devices then disappear for a while, just to connect againwha...

Newbie

There are different unwanted devices connecting to my acount, and I'm pretty annoyed I have used "log out everywhere", "remove devices", changed password, both on spotify and facebook... the devices...

MattSuda

Spotify Star

4739 Views

1 replies

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Problems with Playing Explizit Songs

Hello cant found soemthing about this im from Germany so i want to her this Song:Song i want to hear In webplayer i can see the E icon that tells mit its Explicit, in the desktop app i cant found the song but where can i Turn this of so i can found i...

Newbie

Hello cant found soemthing about this im from Germany so i want to her this Song: Song i want to hear   In webplayer i can see the E icon that tells mit its Explicit, in the desktop app i can...

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Smartphoneapp not on desktop player

Hi everyone,i have the problem that my smartphone dont will bis display in the desktopplay and i cant download local files to the app I guess my fritzbox will be block the connection but i'm not sure. Knows someone the problem and can help me?Best re...

Newbie

Hi everyone, i have the problem that my smartphone dont will bis display in the desktopplay and i cant download local files to the app 😞 I guess my fritzbox will be block the connection but i'm no...

348 Views

0 replies

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SentinelOne Anti Virus - Perceives installer as threat

My corporate team recently updated SentinelOne anti virus software. It now perceives the spotify app as a threat and deletes it. It also halts any new installation. I'm listening to spotify on the web app, but it's not the same experience.

Casual Listener

My corporate team recently updated SentinelOne anti virus software.  It now perceives the spotify app as a threat and deletes it.  It also halts any new installation.   I'm listening...

Ospot

Newbie

1019 Views

2 replies

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Web Player Won't Open

Hey-- I'm having problems with the Spotify Web Player not working, and it seems to be different from some of the other threads on here. When I try to open the web player, the page goes black and nothing ever appears. Less than 12 hours ago it was wor...

Casual Listener

Hey--   I'm having problems with the Spotify Web Player not working, and it seems to be different from some of the other threads on here. When I try to open the web player, the page goes black...

fatanduglyboy13

Casual Listener

1654 Views

5 replies

0 likes

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Discover Weekly not updated

This week 23rd April my Discover Weekly didn't update.

Casual Listener

This week 23rd April my Discover Weekly didn't update.

343 Views

0 replies

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Song keeps playing but sound cuts out??

After a few songs the sound just stops but the song keeps on playing? If I click "next song" then it functions normally, or if i leave it alone it will randomly come back. Very frustrating, pandora works flawlessly so its not my internet. Someone hel...

Newbie

After a few songs the sound just stops but the song keeps on playing? If I click "next song" then it functions normally, or if i leave it alone it will randomly come back. Very frustrating, pandora w...

1345 Views

0 replies

12 likes

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