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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

86028 Views

40 replies

68 likes

  • 86028 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

808914 Views

505 replies

64 likes

  • 808914 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

SilPho

Newbie

27727 Views

29 replies

7 likes

  • 27727 Views
  • 29 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3317 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Stuck on ads

PlanFreeCountry Indonesia Operating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 10My Question or Issue Whenever the apps start playing ads , the ads stuck on 00:00 and need manually pause-play to play the ads , any idea how to fix this? Alr...

Newbie

Plan Free Country  Indonesia   Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Windows 10 My Question or Issue  Whenever the apps start playing ads , the a...

534 Views

0 replies

0 likes

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Creepy song image - PC music played via Spotify

I wanted to play music on my PC through Spotify so I went to the "Local files" setting and turned it on, and it all worked I could now play anything on my PC through Spotify... The only thing was though, whenever I played any music of my PC on Spotif...

Newbie

I wanted to play music on my PC through Spotify so I went to the "Local files" setting and turned it on, and it all worked I could now play anything on my PC through Spotify... The only thing was tho...

Loxer

Community Legend

1018 Views

1 replies

1 likes

  • 1018 Views
  • 1 replies
  • 1 likes

Scaricare canzoni su desktop

Buongiorno,non riesco a scaricare canzoni su Desktopo o mp3. Grazie ciao

Newbie

Buongiorno, non riesco a scaricare canzoni su Desktopo o mp3.   Grazie ciao    

489 Views

0 replies

0 likes

  • 489 Views
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Superuser Contribution REPEAT icon is disabled on YOUR DAILY MIX playlists!

Spotify Username marcolopesptPlan FreeDevice (Windows 8 PC) My Question or IssueWindows desktop APP has REPEAT ICON disabled (can't turn on/off, etc). Started few days ago. Restart won't fix. CLEAN INSTALL won't FIX. Also, when using ANDROID app (ORE...

Composer

Spotify Username marcolopespt Plan Free Device (Windows 8 PC)   My Question or Issue Windows desktop APP has REPEAT ICON disabled (can't turn on/off, etc). Started few days a...

Alfredo

Roadie

2014 Views

1 replies

1 likes

  • 2014 Views
  • 1 replies
  • 1 likes

Superuser Contribution why multiple songs are added when i add one song from discovery

Spotify UsernameempleatPlanFree/PremiumCountryCzech republic Operating SystemWindows 7 64 bit My Question or IssueHello,why multiple songs are added when i add one song from discovery ?

Regular

Spotify Username empleat Plan Free/Premium Country Czech republic     Operating System Windows 7 64 bit   My Question or Issue Hello, why multiple songs are added when i a...

Alfredo

Roadie

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to change color to white from black cant see anything outdoor?

Spotify Username1198105528PlanFree/PremiumCountry DeviceWindows 10Operating SystemWindows 10 My Question or IssueHow to change color to white from black cant see anything outdoor?

Newbie

Spotify Username 1198105528 Plan Free/Premium Country   Device Windows 10 Operating System Windows 10   My Question or Issue How to change color to white from black cant see any...

Alfredo

Roadie

9752 Views

1 replies

12 likes

  • 9752 Views
  • 1 replies
  • 12 likes

Superuser Contribution friends feed don't work

Spotify Username 1172724414 Plan Free/Premium Country Device windows Operating System windows 10 My Question or Issue when im on spotify i can see what all my friends hear but, my friends feed doesn't work for my friends, it says that the last song i...

Casual Listener

Spotify Username 1172724414 Plan Free/Premium Country   Device windows Operating System windows 10   My Question or Issue  when im on spotify i can see what all...

Alfredo

Roadie

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login with Facebook or Username/PW

Spotify Username11149184500PlanFree/Premium PremiumCountry UKDeviceLaptopOperating SystemWindows 7 Enterprise My Question or Issue Originally I had an error 4 problem whereby when i opened Spotify I was always offline. So i couldn't search, acccess s...

Casual Listener

Spotify Username 11149184500 Plan Free/Premium Premium Country  UK Device Laptop Operating System Windows 7 Enterprise   My Question or Issue  Originally I had an error 4 p...

Alfredo

Roadie

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
  • 0 likes

Superuser Contribution Musique qui se lance pas

Bon ça fait plusieurs semaine que j'ai se problème , plusieurs musique ne se lance pas ni de mon portable ni de mon pc, j'ai tout essayé et rien ne fonctionne je comprend vraiment pas alors que il marchait parfaitement juste avant je n'ai rien changé...

Newbie

Bon ça fait plusieurs semaine que j'ai se problème , plusieurs musique ne se lance pas ni de mon portable ni de mon pc, j'ai tout essayé et rien ne fonctionne je comprend vraiment pas alors que il ma...

Alfredo

Roadie

3082 Views

1 replies

0 likes

  • 3082 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Log In with Facebook button not working...

working nakamura1234 nakamura1234 Newbie yesterday I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it...

Casual Listener

working nakamura1234 nakamura1234 Newbie yesterday I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 tim...

Alfredo

Roadie

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord+spotify

I am trying to play a game with a friend, listen to music on spotify, and talk to my friend in discord. Unfortunately, whenever I join the discord call, I cannot hear any more audio from spotify. Is there any way to fix this?

Newbie

I am trying to play a game with a friend, listen to music on spotify, and talk to my friend in discord. Unfortunately, whenever I join the discord call, I cannot hear any more audio from spotify. Is ...

Alfredo

Roadie

752 Views

1 replies

0 likes

  • 752 Views
  • 1 replies
  • 0 likes

Superuser Contribution "If you have the file on your computer you can import it". How?

So, I have a DRM free song I downloaded after purchase from Amazon.It's a 93Mb megamix.If I browse local files, there is it. When I try and play it, it says"This track is unavailable, if you have the file on your computer you can import it" I've turn...

Visitor

So, I have a DRM free song I downloaded after purchase from Amazon. It's a 93Mb megamix. If I browse local files, there is it. When I try and play it, it says "This track is unavailable, if you ha...

Alfredo

Roadie

1083 Views

1 replies

0 likes

local
  • 1083 Views
  • 1 replies
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Superuser Contribution plays count does not work

plays count does not work , did all suggestions uninstall , reinstall etc.. when this will be fixed , and why always play counts problem on spotify ???

Newbie

plays count does not work , did all suggestions uninstall , reinstall etc.. when this will be fixed , and why always  play counts problem on spotify ???

Alfredo

Roadie

542 Views

1 replies

0 likes

  • 542 Views
  • 1 replies
  • 0 likes

Albums issue

I have a rather complicated situation in the organization of the albums.Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - Calvin Harris" belongs to the album "Feels - Calvin Harr...

Newbie

I have a rather complicated situation in the organization of the albums. Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - C...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Release Radar Playlist is not updating today (friday)

Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and would be updating on saturday what makes no sense at a...

Music Fan

Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and wou...

nighthawk989

Roadie

7533 Views

23 replies

3 likes

  • 7533 Views
  • 23 replies
  • 3 likes

Solved!! Unable to install: error code 53

Hi My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to install. I get this error message: ---------------------------Sp...

Casual Listener

Hi   My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to inst...

Collinwicker

Newbie

182993 Views

120 replies

2 likes

  • 182993 Views
  • 120 replies
  • 2 likes

Solved!! windows 10

Spotify Usernamesloan1207PlanPremiumCountry Device(dell laptop)Operating System( Windows 10) My Question or Issue running spotify windows 10 store version. would like to delete this version and install the spotify.com version. also i have many playli...

Casual Listener

Spotify Username sloan1207 Plan Premium Country   Device (dell laptop) Operating System ( Windows 10)   My Question or Issue  running spotify windows 10 store version. woul...

Loxer

Community Legend

2092 Views

6 replies

0 likes

  • 2092 Views
  • 6 replies
  • 0 likes

Installer won't start on windows vista 64

I'm using a desktop with Windows vista 64. When I download the installer, and try to double click the .exe file, nothing happens. I was having a problem with local files and figured I'd just uninstall and re-install to make sure I had the newest vers...

Newbie

I'm using a desktop with Windows vista 64.  When I download the installer, and try to double click the .exe file, nothing happens.  I was having a problem with local files and figured I'd j...

Sebasty

Community Legend

4312 Views

1 replies

1 likes

  • 4312 Views
  • 1 replies
  • 1 likes

last.fm scrobbles not saving

I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces that song and the scrobble isn't saved. I have disconn...

Newbie

I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces tha...

Sebasty

Community Legend

1444 Views

1 replies

0 likes

  • 1444 Views
  • 1 replies
  • 0 likes

Shuffle is isn't shufflling all songs

Spotify Usernamejustinhicks99PlanFree/Premium Device(Samsung Galaxy Note 8, Macbook Pro, and Windows Computer)Operating System(Android Oreo, Windows 10,etc.) My Question or Issue I have around 450 songs on my play list, and I don't even hear half of ...

Newbie

Spotify Username justinhicks99 Plan Free/Premium   Device (Samsung Galaxy Note 8, Macbook Pro, and Windows Computer) Operating System (Android Oreo, Windows 10,etc.)   My Que...

Soundofus

Community Legend

512 Views

1 replies

1 likes

  • 512 Views
  • 1 replies
  • 1 likes