Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1714 Views

0 replies

2 likes

  • 1714 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145932 Views

83 replies

27 likes

  • 145932 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130928 Views

294 replies

22 likes

  • 130928 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10995 Views

1 replies

6 likes

  • 10995 Views
  • 1 replies
  • 6 likes

multiple audio outputs speaksers

Is there a way i can listen to spotify on my speakers while im having a discord conversation in my headset ? if so how.

Newbie

Is there a way i can listen to spotify on my speakers while im having a discord conversation in my headset ? if so how. 

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Home Screen Is Blank - Windows Desktop

In the past couple of days when I start Spotify on my desktop my Home screen is completely blank (see image). I have disabled hardware accelleration, and everything else I can remotely find online to resolve the issue, to no avail. Any other suggesti...

Casual Listener

In the past couple of days when I start Spotify on my desktop my Home screen is completely blank (see image).  I have disabled hardware accelleration, and everything else I can remotely find onl...

laskdfjasf

Casual Listener

1114 Views

2 replies

0 likes

  • 1114 Views
  • 2 replies
  • 0 likes

Setting are not saving

So, for some time I have an issue with Spotify's settings, especially advanced. Every time I close the app, my settings are being discarded, ie. offline storage, best artist, volume. I have tried clean install, to no avail. Running Windows 10 with al...

Newbie

So, for some time I have an issue with Spotify's settings, especially advanced.   Every time I close the app, my settings are being discarded, ie. offline storage, best artist, volume. I have ...

MattSuda

Spotify Star

1950 Views

1 replies

2 likes

  • 1950 Views
  • 1 replies
  • 2 likes

Solved!! Spotify Desktop Ads

Hello,i find this to be ridiculous since I pay for a family plan yet I still have ads on Spotify Desktop...Why??

Casual Listener

Hello, i find this to be ridiculous since I pay for a family plan yet I still have ads on Spotify Desktop...Why??  

Nico

Community Legend

4538 Views

1 replies

0 likes

  • 4538 Views
  • 1 replies
  • 0 likes

Embedding Spotify playlists in my website for nothing?

Hi, I want to keep track of my favourite artists, albums and tracks so I keep embedded playlists in my website that I can go to whenever i feel without having to go through thousands of albums... you can check it here: https://portcorner.com/journal/...

Newbie

Hi,  I want to keep track of my favourite artists, albums and tracks so I keep embedded playlists in my website that I can go to whenever i feel without having to go through thousands of albums...

460 Views

0 replies

0 likes

  • 460 Views
  • 0 replies
  • 0 likes

Bring back numbering within playlists!!!

Why do I only see a musical note in front of a song within a playlist? They used to be numbered, which was very useful, especially since you removed the notification of new songs added to a playlist long ago........... Now it becomes almost impossibl...

Newbie

Why do I only see a musical note in front of a song within a playlist? They used to be numbered, which was very useful, especially since you removed the notification of new songs added to a playlist ...

661 Views

0 replies

1 likes

Numbering
  • 661 Views
  • 0 replies
  • 1 likes

Bandwidth / Usage and Lag Qustion

Hi All, So recently I decided to create a huuuge playlist for myself and friends to listen to while driving. My question is this: Will having more than 2000 / 3000 songs in my playlist cause any additional costs in bandwidth on the mobile version? Ob...

Regular

Hi All,   So recently I decided to create a huuuge playlist for myself and friends to listen to while driving. My question is this:   Will having more than 2000 / 3000 songs in my playl...

MattSuda

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Spotify repeats the queue on shuffle?

This is an issue i've seen in forums since 2012 and nothing has been done about it. The shuffle queue repeats itself over and over and over, and starts on the same point every time you restart your PC. It's maddening when your playlist is multiple ho...

Newbie

     This is an issue i've seen in forums since 2012 and nothing has been done about it. The shuffle queue repeats itself over and over and over, and starts on the same point every tim...

erithom

Newbie

790 Views

2 replies

0 likes

  • 790 Views
  • 2 replies
  • 0 likes

can't login

Hello, Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account again, but couldn't do it. When I click to "Connect with Facebook" ...

Newbie

Hello,   Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account ag...

Nico

Community Legend

384 Views

1 replies

0 likes

  • 384 Views
  • 1 replies
  • 0 likes

Can't change playlist photo

I've attempted multiple times to upload a photo as my playlist image, but constantly get the notice saying that the image can not be uploaded. I have no idea how to solve this issue. Any help?

Newbie

I've attempted multiple times to upload a photo as my playlist image, but constantly get the notice saying that the image can not be uploaded. I have no idea how to solve this issue. Any help?

kiddikalli

Casual Listener

1750 Views

3 replies

2 likes

  • 1750 Views
  • 3 replies
  • 2 likes

Managing when song versions change in a playlist

Fairly often, a song that I've had in a playlist for ages is replaced with a crummy dance mix, or karaoke version. I get that the licensing has probably changed, but often I can find the same song still in the catalog. When this happens, it becomes d...

Regular

Fairly often, a song that I've had in a playlist for ages is replaced with a crummy dance mix, or karaoke version. I get that the licensing has probably changed, but often I can find the sa...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

[Desktop] Fullscreen mode Bug

When I switch to the fullscreen mode (the one with the album cover in the middle and the buttons on the bottom) I see like 2-3 pixels of the desktop's background and it's really making me mad. I haven't found a solution to this issue on the spotify c...

Newbie

When I switch to the fullscreen mode (the one with the album cover in the middle and the buttons on the bottom) I see like 2-3 pixels of the desktop's background and it's really making me mad. I have...

4322 Views

0 replies

5 likes

  • 4322 Views
  • 0 replies
  • 5 likes

Selective collaboration for playlist

How can I make my collaborative playlists selectively accessible to ONLY my friends and not everyone?This will prevent some random person from messing with my collaborative playlist.

Roadie

How can I make my collaborative playlists selectively accessible to ONLY my friends and not everyone? This will prevent some random person from messing with my collaborative playlist.

MattSuda

Spotify Star

751 Views

1 replies

1 likes

  • 751 Views
  • 1 replies
  • 1 likes

MP3 creates a conflic with Spotify audio files

So, I've ran into this problem where I've realized that if you save a song from a physical album with Windows Media Player that saves your song as (for example) "02 Magic" (it being "Magic" by Coldplay) it will not allow you play the song on Spotify ...

Newbie

So, I've ran into this problem where I've realized that if you save a song from a physical album with Windows Media Player that saves your song as (for example) "02 Magic" (it being "Magic" by Coldpl...

432 Views

0 replies

0 likes

  • 432 Views
  • 0 replies
  • 0 likes

Find Your Friends

Hello! I want to report my problem, I can't even login to Facebook via button "Find Your Friends". Spotify will open the window, but problem is somewhere else, I can't even reach the window, via function Win + Tab or Alt + Tab, I can see the window i...

Newbie

Hello! I want to report my problem, I can't even login to Facebook via button "Find Your Friends". Spotify will open the window, but problem is somewhere else, I can't even reach the window, via func...

514 Views

0 replies

0 likes

Find friends
  • 514 Views
  • 0 replies
  • 0 likes

Playlist sorting by Followers options

When browsing through other users playlist I would like to sort them by followers. It seems abit lazy that you state amount of followers a playlist has if you cant't answer the next obvious question, what playlist has the most follower?It is pretty b...

Newbie

When browsing through other users playlist I would like to sort them by followers. It seems abit lazy that you state amount of followers a playlist has if you cant't answer the next obvious...

907 Views

0 replies

4 likes

Sorting Options
Sorting Playlists
  • 907 Views
  • 0 replies
  • 4 likes

Cache file location unable to change on Win10 Pro

Unable to change the cache file on Spotify Ver1.0.77.338.g on Windows 10 Pro (64bit)ver.1709. All cache files goes to C:\Users\******\AppData\Local\Spotify\Data.Cache files tooks 10G of spaces on computer, while I'm using Spotify App on iPhone most o...

Newbie

Unable to change the cache file on Spotify Ver1.0.77.338.g on Windows 10 Pro (64bit)ver.1709. All cache files goes to C:\Users\******\AppData\Local\Spotify\Data. Cache files tooks 10G of spaces on c...

504 Views

0 replies

0 likes

Cache
location
Windows 10
  • 504 Views
  • 0 replies
  • 0 likes

RECENTLY PLAYED ARTIST NOT UPDATING

Hi,I have been looking and i have found that my recently played artist is not updating.I also went to my friend page and saw it was not updating for them. This has been here for nearly a month and it is annyoing me.since i pay for spotify i need a fi...

Newbie

Hi, I have been looking and i have found that my recently played artist is not updating. I also went to my friend page and saw it was not updating for them.  This has been here for nearly a m...

snickel63

Newbie

533 Views

1 replies

1 likes

  • 533 Views
  • 1 replies
  • 1 likes