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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80968 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775050 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

17756 Views

17 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2780 Views

0 replies

4 likes

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Release Radar Playlist is not updating today (friday)

Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and would be updating on saturday what makes no sense at a...

Music Fan

Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and wou...

nighthawk989

Roadie

7329 Views

23 replies

3 likes

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Solved!! Unable to install: error code 53

Hi My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to install. I get this error message: ---------------------------Sp...

Casual Listener

Hi   My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to inst...

Collinwicker

Newbie

181344 Views

120 replies

2 likes

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Solved!! windows 10

Spotify Usernamesloan1207PlanPremiumCountry Device(dell laptop)Operating System( Windows 10) My Question or Issue running spotify windows 10 store version. would like to delete this version and install the spotify.com version. also i have many playli...

Casual Listener

Spotify Username sloan1207 Plan Premium Country   Device (dell laptop) Operating System ( Windows 10)   My Question or Issue  running spotify windows 10 store version. woul...

Loxer

Community Legend

1932 Views

6 replies

0 likes

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Installer won't start on windows vista 64

I'm using a desktop with Windows vista 64. When I download the installer, and try to double click the .exe file, nothing happens. I was having a problem with local files and figured I'd just uninstall and re-install to make sure I had the newest vers...

Newbie

I'm using a desktop with Windows vista 64.  When I download the installer, and try to double click the .exe file, nothing happens.  I was having a problem with local files and figured I'd j...

Sebasty

Community Legend

4295 Views

1 replies

1 likes

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last.fm scrobbles not saving

I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces that song and the scrobble isn't saved. I have disconn...

Newbie

I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces tha...

Sebasty

Community Legend

1430 Views

1 replies

0 likes

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Shuffle is isn't shufflling all songs

Spotify Usernamejustinhicks99PlanFree/Premium Device(Samsung Galaxy Note 8, Macbook Pro, and Windows Computer)Operating System(Android Oreo, Windows 10,etc.) My Question or Issue I have around 450 songs on my play list, and I don't even hear half of ...

Newbie

Spotify Username justinhicks99 Plan Free/Premium   Device (Samsung Galaxy Note 8, Macbook Pro, and Windows Computer) Operating System (Android Oreo, Windows 10,etc.)   My Que...

Soundofus

Community Legend

503 Views

1 replies

1 likes

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My Daily Mixes Are Gone

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 7 Professional My Question or Issue I was listening to my Daily Mixes literally yesterday, and now I go in to my profile and they're completely gone? I had about six that I rotated through an...

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 7 Professional   My Question or Issue  I was listening to my Daily Mixes literally yesterday, and now I go i...

Soundofus

Community Legend

1062 Views

1 replies

0 likes

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''Release Radar'' playlist doesn't wanna update

Hi. Just as the title or whatever ~ The release radar playlist wont update. Usually it updates at 00:00 right when the clock changes to the next day but not this time. Release radar is my favorite playlist btw. Any solutions on how to fix it? I read ...

Regular

Hi. Just as the title or whatever ~ The release radar playlist wont update. Usually it updates at 00:00 right when the clock changes to the next day but not this time. Release radar is my favorite pl...

mikepickard

Newbie

3322 Views

14 replies

0 likes

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Superuser Contribution Problem of the connection after the update.

Hi,after last update application for window, there is a connetion problem in internal network in my work. All application users in my work have this problem and it is a large corporation, so there are many users too.Before last update everything was ...

Newbie

Hi, after last update application for window, there is a connetion problem in internal network in my work. All application users in my work have this problem and it is a large corporation,...

Alfredo

Roadie

571 Views

1 replies

1 likes

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Superuser Contribution After entering login info, red circle with backslash will appear, refuses login

Help please! I have had this problem for about a week now and it's only getting worse. So first I uninstalled Spotify on my computer because it wasn't picking up on my internet connection so I reinstalled it. But now whenever I try to login, the info...

Newbie

Help please! I have had this problem for about a week now and it's only getting worse. So first I uninstalled Spotify on my computer because it wasn't picking up on my internet connection so I reinst...

Alfredo

Roadie

1447 Views

1 replies

0 likes

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Superuser Contribution Spotify loads as a black screen every time i login.

Hello. It seems that every time i log in the screen turns black? I use the web player (windows 10) https://streamable.com/ctfoy

Visitor

Hello. It seems that every time i log in the screen turns black?   I use the web player  (windows 10)   https://streamable.com/ctfoy <error in action

Alfredo

Roadie

726 Views

1 replies

0 likes

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Superuser Contribution My Spotify Is Offline and I don't know why

My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and one of the posts that is supposed to help me denies ...

Casual Listener

My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and o...

Alfredo

Roadie

508 Views

1 replies

0 likes

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Solved!!Superuser Contribution Spority is not accepting my credit card

Hi!So, it's been a year that I've been using Spotify Premium but recently I changed my credit card. I followed the instructions to change the details of the credit card but now is not accepting it.....A message appears that Spotify isn't available in...

Newbie

Hi! So, it's been a year that I've been using Spotify Premium but recently I changed my credit card. I followed the instructions to change the details of the credit card but now is not accepting it....

Alfredo

Roadie

3624 Views

1 replies

0 likes

Credit Card
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Superuser Contribution ADD MUSIC FROM LAPTOP TO SPOTIFY

HOW DO I GET MUSIC FROM MY C DRIVE OR MUSIC FOLDER ON LAPTOP IN TO MY SPOTIFY SO THAT I CAN ASK ALEXA TO PLAY MY BROTHERS HOME MADE MUSIC FROM CID

Newbie

HOW DO I GET MUSIC FROM MY C DRIVE OR MUSIC FOLDER ON LAPTOP IN TO MY SPOTIFY SO THAT I CAN ASK ALEXA TO PLAY MY BROTHERS HOME MADE MUSIC FROM CID  

Alfredo

Roadie

556 Views

1 replies

0 likes

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Superuser Contribution Drag & Drop doesn't work anymore

Hey there.About 6 months ago, Drag & Drop suddenly stopped working on my Spotify Desktop App (running on Windows 10 Home), which means i neither can move playlists around nor can i move songs around within playlists. I was hoping that this would be f...

Newbie

Hey there. About 6 months ago, Drag & Drop suddenly stopped working on my Spotify Desktop App (running on Windows 10 Home), which means i neither can move playlists around nor can i move songs a...

Alfredo

Roadie

720 Views

1 replies

1 likes

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Bluetooth Speaker To Headset Bug

PlanFreeCountry United StatesDeviceHP DesktopOperating SystemWindows 10My Question or IssueI have noticed this happen to me a few times and thought that it was time to report it as a bug. I own an iHome Bluetooth speaker and I sometimes like to conne...

Newbie

Plan Free Country  United States Device HP Desktop Operating System Windows 10 My Question or Issue I have noticed this happen to me a few times and thought that it was time to report i...

403 Views

0 replies

0 likes

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Superuser Contribution One Song Sounds Different Only In App

I was listening to one of my old playlists, and I noticed something weird. The song "Young Volcanoes" by Fall Out Boy on the spotify desktop app sounds like (and I'm pretty sure is) the live version of the song (You can hear cheering at the end) but ...

Newbie

I was listening to one of my old playlists, and I noticed something weird. The song "Young Volcanoes" by Fall Out Boy on the spotify desktop app sounds like (and I'm pretty sure is) the live version ...

Alfredo

Roadie

485 Views

1 replies

0 likes

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Superuser Contribution Downloaded Music Only on Mobile

Is it possible to only have my downloaded music on my Phone and not downloaded on my Windows computer?

Visitor

Is it possible to only have my downloaded music on my Phone and not downloaded on my Windows computer?

Alfredo

Roadie

433 Views

1 replies

0 likes

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Superuser Contribution "Enable" does not work

I just signed up, and downloaded the app. When I hit Enable and follow the instructions, I still get no music. Web Player just takes me right back to the Enable page, and loop with no results. I have a Windows laptop. Can anyone help, please?

Newbie

I just signed up, and downloaded the app.  When I hit Enable and follow the instructions, I still get no music.  Web Player just takes me right back to the Enable page, and loop with no res...

Alfredo

Roadie

468 Views

1 replies

0 likes

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Superuser Contribution Search by YEAR or ALBUM not working

Hi, I like to listen to albums from different years, and did so for a long time.Search used to work well but suddenly stopped working a few months back. I have waiting for it to be fixed assuming it is a bug, but has not. Can I get an update please o...

Newbie

Hi, I like to listen to albums from different years, and did so for a long time. Search used to work well but suddenly stopped working a few months back. I have waiting for it to be fixed assuming i...

Alfredo

Roadie

747 Views

1 replies

1 likes

album
Search
year
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