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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1871 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

147817 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

132952 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11138 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Windows Store for Desktop not a Business App

Hi,I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be added to a business store, Spotify for desktop can't b...

Newbie

Hi, I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be a...

409 Views

0 replies

0 likes

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Can't Dowload songs in PC, Says "Waiting For Conection"

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have:-un installed and Re installed and cleared chache and all related files- Made sure app was added to firewall- Tried with firewall off- Changed wifi netwo...

Regular

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have: -un installed and Re installed and cleared chache and all related files - Made sure app was added t...

Nico

Community Legend

1927 Views

14 replies

0 likes

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Spotify Web Player not working

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be the problem?

Newbie

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be t...

Nico

Community Legend

414 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

friend feed not working right

Having this issue over the past couple weeks. I follow 170 people and it only shows activity from 20ish of them, and not even the ones whose taste in music is closest to mine windows 10 latest version of the desktop app I believe

Casual Listener

Having this issue over the past couple weeks.  I follow 170 people and it only shows activity from 20ish of them, and not even the ones whose taste in music is closest to mine 😛 windows 10 late...

paulvej1

Casual Listener

491 Views

2 replies

2 likes

  • 491 Views
  • 2 replies
  • 2 likes

Spotify Unlimited doesnt work anymore

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the beginning. Now there is no way to play some music and s...

Newbie

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the begi...

Sebasty

Community Legend

635 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify familiar (varios perfiles en un mismo dispositivo)

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que esa computadora es usada por todos como tambien la t...

Newbie

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que e...

882 Views

0 replies

1 likes

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Solved!! I don't want to see my countries musics in Discover

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium for change country and continue from Free account?...

Newbie

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium...

Sebasty

Community Legend

698 Views

1 replies

0 likes

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  • 1 replies
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Launch options: Why can't we start in discover instead of overview?

Is there a way of making Spotify start on the Discover tab? I feel like I might blow my brains out if I have to keep seeing the garbage playlists that are featured in the "Overview" tab. It feels really dirty being subjected to that stuff.

Casual Listener

Is there a way of making Spotify start on the Discover tab? I feel like I might blow my brains out if I have to keep seeing the garbage playlists that are featured in the "Overview" tab. It feels rea...

sasquatch1234

Casual Listener

656 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Solved!! Spotify always opens at the same song and same place in song

Hi, I've been having this issue for quite a while now and it's really starting to annoy me.I've tried everything I can think of and I can't find anything online on how to fix this problem. I've tried both the Windows 10 App and the standalone version...

Casual Listener

Hi, I've been having this issue for quite a while now and it's really starting to annoy me. I've tried everything I can think of and I can't find anything online on how to fix this problem.   ...

SilentAsMe

Newbie

26215 Views

15 replies

21 likes

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  • 15 replies
  • 21 likes

Songs keep breaking up

Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help.thank you,

Casual Listener

Hi,    I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help. thank you, 

JayTheSheep

Newbie

7459 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Playback stops when playback device becomes not available

Windows desktop clientWin 10Playback devices : BT headset, Connected headset, Display outputs * 2 not in use. When using Bluetooth headset to listen to music on spotify and turning the headset of Spotify client will says "Can't play the current song....

Casual Listener

Windows desktop client Win 10 Playback devices : BT headset, Connected headset, Display outputs * 2 not in use.   When using Bluetooth headset to listen to music on spotify and turning the h...

526 Views

0 replies

0 likes

bug
Desktop Windows
Playback issue
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Shuffle is broken

[Premium, Windows 10 64-bit, Desktop App] I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, it will play a lot of newly added songs first. This is reall...

Casual Listener

[Premium, Windows 10 64-bit, Desktop App]   I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, ...

JayDarcy

Casual Listener

6975 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Phone is on WiFi, PC is on Ethernet

If my pc is connected via Ethernet and my phone is connected via WiFi will I still be able to sync my local files to my Phone?

Newbie

If my pc is connected via Ethernet and my phone is connected via WiFi will I still be able to sync my local files to my Phone? 

Nico

Community Legend

1025 Views

1 replies

0 likes

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sort saved and unsaved music in playlists

Hi, Currently we are able to sort playlists on title, artist, album, date and length. But i would like to sort my playlists on saved and unsaved songs as well. That way i can easily select all unsaved songs in order to remove them. I have a habit of ...

Casual Listener

Hi,   Currently we are able to sort playlists on title, artist, album, date and length. But i would like to sort my playlists on saved and unsaved songs as well. That way i can easily select a...

PatatjeSatésaus

Casual Listener

1034 Views

2 replies

2 likes

option
saved
unsaved
Update
  • 1034 Views
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Import iTunes Playlists

I'm using the latest version of Spotify Desktop, downloaded from Microsoft store, and I can't see the option to import my Playlists to Spotify. This feature exists in MAC Version but not anymore in Windows ones? Someone could me help on that?

Music Fan

I'm using the latest version of Spotify Desktop, downloaded from Microsoft store, and I can't see the option to import my Playlists to Spotify.   This feature exists in MAC Version but not any...

Krousk

Regular

2035 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Solved!! can't play the current song - win 10

I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song. I have to click on the "next song" button to continue listennig. This happens only on my Win 10 PC (with Spotify app installed...

Music Fan

I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song.  I have to click on the "next song" button to continue listennig. This...

swf1978

Music Fan

16190 Views

17 replies

0 likes

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  • 17 replies
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Solved!! Can't login to Spotify app or go on Spotify.com in any browser

Please help! I can't get Spotify to work on my pc (Windows 10)...but it works fine on my android. Some of these events may not be related, but I want to make sure I include anything that may be the cause of the problem. The internet service in my are...

Casual Listener

Please help! I can't get Spotify to work on my pc (Windows 10)...but it works fine on my android.   Some of these events may not be related, but I want to make sure I include anything tha...

Sebasty

Community Legend

3893 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Cannot listen to certain bands.

So far i counted 4 bands. Not a single song can be played.

Newbie

So far i counted 4 bands. Not a single song can be played.

Nico

Community Legend

386 Views

1 replies

0 likes

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  • 1 replies
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Is there a way that I could listen to my downloaded songs on my phone to my pc using offline mode?

I wanted to listen to my offline songs on my laptop but the downloaded songs wont play. Is there a way that I could listen to it even if I downloaded it to my phone ? thanks

Newbie

I wanted to listen to my offline songs on my laptop but the downloaded songs wont play. Is there a way that I could listen to it even if I downloaded it to my phone ? thanks 

Sebasty

Community Legend

314 Views

1 replies

0 likes

  • 314 Views
  • 1 replies
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Solved!! Friends not showing on artist

Hi all, before I clearly remember when viewing an artist's page, it showed which of my friends listened to said artist. Not really sure after which update, but I no longer see it, and I've tried many popular artists surely at least one person would l...

Newbie

Hi all, before I clearly remember when viewing an artist's page, it showed which of my friends listened to said artist. Not really sure after which update, but I no longer see it, and I've tried many...

MattSuda

Spotify Star

739 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes