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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82214 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

782880 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

blabla200

Visitor

19944 Views

20 replies

6 likes

  • 19944 Views
  • 20 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2891 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

W10 Store App is using 75% CPU when displaying banner

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!

Casual Listener

1.0.75.485.g1f74de2c (Windows Store Version) is taking over 75% of CPU just for displaying silly advert banner. Moving to other items reduces CPU usage to 0.3% !!!  

mkrpl

Casual Listener

966 Views

1 replies

2 likes

banner
cpu load
cpu usage
Store App
W10
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Podcasts return to the same position after literally 5 seconds

Lately my podcasts have been returning to the same previous position. It happens if I pause them for longer than 3 seconds. I just watched my podcast jump from 57 minutes to 48 minutes after pausing it. I've reinstalled spotify, restarted computer, d...

Newbie

Lately my podcasts have been returning to the same previous position. It happens if I pause them for longer than 3 seconds. I just watched my podcast jump from 57 minutes to 48 minutes after pausing ...

373 Views

0 replies

1 likes

  • 373 Views
  • 0 replies
  • 1 likes

playlist not getting downloaded over pptp VPN connection

hey , i'm using vpn to get connected to spotify. when using services like stunnel and open vpn i can play songs and download playlists just fine. but now i'm limited to using pptp connection and i can't download my playlists and spotify app says "wai...

Newbie

hey , i'm using vpn to get connected to spotify. when using services like stunnel and open vpn i can play songs and download playlists just fine. but now i'm limited to using pptp connection and i ca...

374 Views

0 replies

0 likes

  • 374 Views
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Show Top Artist Tab Turns Off

Under peferences, my show my current Top Artist tab keeps turning itself off each time I restart my desktop app.

Newbie

Under peferences, my show my current Top Artist tab keeps turning itself off each time I restart my desktop app. 

320 Views

0 replies

0 likes

  • 320 Views
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Esperando la conexión

Buenas tardes comunidad, soy usuario Premium pero no hay manera de poder descargar las playlists en Windows 10 para reproducir en modo offline. He desactivado firewalls, antivirus,etc. pero queda permanentemente en pantalla "Esperando la conexión". H...

Newbie

Buenas tardes comunidad, soy usuario Premium pero no hay manera de poder descargar las playlists en Windows 10 para reproducir en modo offline. He desactivado firewalls, antivirus,etc. pero qued...

pgambarini

Newbie

1162 Views

1 replies

6 likes

  • 1162 Views
  • 1 replies
  • 6 likes

On new session, queue repeats playlist from weeks ago

Hi!About 6 weeks ago I queued up a bunch of songs to play on a bluetooth speaker from my desktop Spotify.The problem is, whenever Spotify re-launches when I turn my PC on now, it still has the same songs queued. I've cleared the queue probably 30-odd...

Casual Listener

Hi! About 6 weeks ago I queued up a bunch of songs to play on a bluetooth speaker from my desktop Spotify. The problem is, whenever Spotify re-launches when I turn my PC on now, it still has the sa...

yanbax

Casual Listener

2735 Views

2 replies

6 likes

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  • 2 replies
  • 6 likes

Bring back use of arrow keys for navigating folders

Prior to the latest greatest release (1.0.80.474.gef6b503e) we could conveniently use the arrow keys to step through and open/close folders. It was a really really neat feature that someone decided we didn't want anymore. I see we can still step thro...

Roadie

Prior to the latest greatest release (1.0.80.474.gef6b503e) we could conveniently use the arrow keys to step through and open/close folders. It was a really really neat feature that someone decided w...

397 Views

0 replies

0 likes

  • 397 Views
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Media keys wont control Spotify

Hi,My media keys have stopped working with Spotify.I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media keys control Spotify.Now even if I have the Spotify window open...

Newbie

Hi, My media keys have stopped working with Spotify. I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media k...

539 Views

0 replies

0 likes

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Spotify Connect - Multiple Speakers/Devices

Hi there, I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account.Problem is that music stops playing from time to time.. and than I have to restart the device or click few times on the play/pause (windows app) for it to resume pla...

Newbie

Hi there,   I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account. Problem is that music stops playing from time to time.. and than I have to restart the device or cl...

utopia70

Music Fan

702 Views

1 replies

2 likes

  • 702 Views
  • 1 replies
  • 2 likes

Royal Blood first album and Hole don't work on desktop

Every time I go to play any of these songs on my desktop client, they don't play and I get a message saying that the songs are unavailable and that I need to import files. I would just like to know if this is a known issue, since these songs still al...

Newbie

Every time I go to play any of these songs on my desktop client, they don't play and I get a message saying that the songs are unavailable and that I need to import files.   I would just like ...

Sebasty

Community Legend

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes

Solved!! app keeps crashing

Hey! my spotify app on windows keep crashing... any idea? 

Visitor

Hey! my spotify app on windows keep crashing... any idea? 

user-removed

Not applicable

6018 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Automatically plays same album

Hello,My spotify automatically keeps on playing all the songs of one album. I once listened a song by Julieta Venegas and now every time I press the 'next'-button it starts playing one of her songs. For example I am listening to a Rihanna-playlist an...

Newbie

Hello, My spotify automatically keeps on playing all the songs of one album. I once listened a song by Julieta Venegas and now every time I press the 'next'-button it starts playing one of her songs...

BeccaPorter123

Newbie

1097 Views

1 replies

0 likes

  • 1097 Views
  • 1 replies
  • 0 likes

Can't Dowload songs in PC, Says "Waiting For Conection"

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have:-un installed and Re installed and cleared chache and all related files- Made sure app was added to firewall- Tried with firewall off- Changed wifi netwo...

Regular

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have: -un installed and Re installed and cleared chache and all related files - Made sure app was added t...

Nico

Community Legend

2030 Views

14 replies

0 likes

  • 2030 Views
  • 14 replies
  • 0 likes

Import Playlist?

Hi,I've just noticed that the Import Playlist feature has apparently disappeared. Why????? I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoying.Hope this is just a temporary glitch and will be fixed SOON...

Newbie

Hi, I've just noticed that the Import Playlist feature has apparently disappeared. Why?????   I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoyi...

user-removed

Not applicable

1064 Views

2 replies

0 likes

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  • 2 replies
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Solved!! I can't scrobble

I can't scrobble, it says that the last.fm's username and password are incorrect. And I know they are ok.I am premium user, and it worked fine a couple of weeks, but now I can't scrobble.

Casual Listener

I can't scrobble, it says that the last.fm's username and password are incorrect. And I know they are ok. I am premium user, and it worked fine a couple of weeks, but now I can't scrobble.

MattSuda

Spotify Star

2480 Views

3 replies

1 likes

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Regarding the Premium subscription.

Hello,I was just wondering... I would like to use Spotify, only thing is, I live in Serbia, so the Spotify services are not yet eligible for us to use. I would like to pay for a full Premium subscription, if there is any chance that I could, in that ...

Newbie

Hello, I was just wondering... I would like to use Spotify, only thing is, I live in Serbia, so the Spotify services are not yet eligible for us to use. I would like to pay for a full Premium subs...

373 Views

0 replies

0 likes

  • 373 Views
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Media Keys Help

ok so say if I'm listening to music and playing a game, i want to hear something without pausing the music so i try to turn it down using media keys but it turns down my pc volume which is spotify and the game, is there a way to just make media keys ...

Newbie

ok so say if I'm listening to music and playing a game, i want to hear something without pausing the music so i try to turn it down using media keys but it turns down my pc volume which is spotify an...

349 Views

0 replies

0 likes

  • 349 Views
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Song time disappears

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and now it doesn’t do it anymore. I need this feature f...

Casual Listener

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and ...

538 Views

0 replies

0 likes

  • 538 Views
  • 0 replies
  • 0 likes

Why does song time disappear after a few seconds?

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and now it doesn’t do it anymore. I need this feature f...

Casual Listener

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
  • 0 likes