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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157264 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

155396 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11560 Views

1 replies

6 likes

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Solved!! Error message: Diskette missing (!)

PlanPremiumCountryNorwayDeviceWindows PCOperating SystemWindows 7 My Question or IssueAfter the last received upgrade to Spotify, I get a persistent error message saying "There is no diskette in the drive. Enter a diskette in the drive \Device\Harddi...

Casual Listener

Plan Premium Country Norway Device Windows PC Operating System Windows 7   My Question or Issue After the last received upgrade to Spotify, I get a persistent error message saying "The...

johnbreak

Casual Listener

731 Views

2 replies

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Solved!! Unable to relink or remove local files

PlanPremiumCountryUSA Operating SystemWindows 10 My Question or Issue Recently moved my songs from my main hard drive to secondary hard drive on my PC. I wanted to re-link the files to their proper locations, but when I was unable to do that, I tried...

Casual Listener

Plan Premium Country USA    Operating System Windows 10   My Question or Issue  Recently moved my songs from my main hard drive to secondary hard drive on my PC. I wanted...

Loxer

Community Legend

1615 Views

3 replies

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Stuck on ads

PlanFreeCountry Indonesia Operating System(iOS 10, Android Oreo, Windows 10,etc.) Windows 10My Question or Issue Whenever the apps start playing ads , the ads stuck on 00:00 and need manually pause-play to play the ads , any idea how to fix this? Alr...

Newbie

Plan Free Country  Indonesia   Operating System (iOS 10, Android Oreo, Windows 10,etc.)  Windows 10 My Question or Issue  Whenever the apps start playing ads , the a...

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Creepy song image - PC music played via Spotify

I wanted to play music on my PC through Spotify so I went to the "Local files" setting and turned it on, and it all worked I could now play anything on my PC through Spotify... The only thing was though, whenever I played any music of my PC on Spotif...

Newbie

I wanted to play music on my PC through Spotify so I went to the "Local files" setting and turned it on, and it all worked I could now play anything on my PC through Spotify... The only thing was tho...

Loxer

Community Legend

991 Views

1 replies

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Scaricare canzoni su desktop

Buongiorno,non riesco a scaricare canzoni su Desktopo o mp3. Grazie ciao

Newbie

Buongiorno, non riesco a scaricare canzoni su Desktopo o mp3.   Grazie ciao    

455 Views

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Superuser Contribution REPEAT icon is disabled on YOUR DAILY MIX playlists!

Spotify Username marcolopesptPlan FreeDevice (Windows 8 PC) My Question or IssueWindows desktop APP has REPEAT ICON disabled (can't turn on/off, etc). Started few days ago. Restart won't fix. CLEAN INSTALL won't FIX. Also, when using ANDROID app (ORE...

Composer

Spotify Username marcolopespt Plan Free Device (Windows 8 PC)   My Question or Issue Windows desktop APP has REPEAT ICON disabled (can't turn on/off, etc). Started few days a...

Alfredo

Roadie

1992 Views

1 replies

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Superuser Contribution why multiple songs are added when i add one song from discovery

Spotify UsernameempleatPlanFree/PremiumCountryCzech republic Operating SystemWindows 7 64 bit My Question or IssueHello,why multiple songs are added when i add one song from discovery ?

Regular

Spotify Username empleat Plan Free/Premium Country Czech republic     Operating System Windows 7 64 bit   My Question or Issue Hello, why multiple songs are added when i a...

Alfredo

Roadie

479 Views

1 replies

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Superuser Contribution How to change color to white from black cant see anything outdoor?

Spotify Username1198105528PlanFree/PremiumCountry DeviceWindows 10Operating SystemWindows 10 My Question or IssueHow to change color to white from black cant see anything outdoor?

Newbie

Spotify Username 1198105528 Plan Free/Premium Country   Device Windows 10 Operating System Windows 10   My Question or Issue How to change color to white from black cant see any...

Alfredo

Roadie

9671 Views

1 replies

12 likes

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Superuser Contribution friends feed don't work

Spotify Username 1172724414 Plan Free/Premium Country Device windows Operating System windows 10 My Question or Issue when im on spotify i can see what all my friends hear but, my friends feed doesn't work for my friends, it says that the last song i...

Casual Listener

Spotify Username 1172724414 Plan Free/Premium Country   Device windows Operating System windows 10   My Question or Issue  when im on spotify i can see what all...

Alfredo

Roadie

499 Views

1 replies

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Superuser Contribution Can't login with Facebook or Username/PW

Spotify Username11149184500PlanFree/Premium PremiumCountry UKDeviceLaptopOperating SystemWindows 7 Enterprise My Question or Issue Originally I had an error 4 problem whereby when i opened Spotify I was always offline. So i couldn't search, acccess s...

Casual Listener

Spotify Username 11149184500 Plan Free/Premium Premium Country  UK Device Laptop Operating System Windows 7 Enterprise   My Question or Issue  Originally I had an error 4 p...

Alfredo

Roadie

547 Views

1 replies

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Superuser Contribution Musique qui se lance pas

Bon ça fait plusieurs semaine que j'ai se problème , plusieurs musique ne se lance pas ni de mon portable ni de mon pc, j'ai tout essayé et rien ne fonctionne je comprend vraiment pas alors que il marchait parfaitement juste avant je n'ai rien changé...

Newbie

Bon ça fait plusieurs semaine que j'ai se problème , plusieurs musique ne se lance pas ni de mon portable ni de mon pc, j'ai tout essayé et rien ne fonctionne je comprend vraiment pas alors que il ma...

Alfredo

Roadie

3044 Views

1 replies

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Solved!!Superuser Contribution Log In with Facebook button not working...

working nakamura1234 nakamura1234 Newbie yesterday I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it...

Casual Listener

working nakamura1234 nakamura1234 Newbie yesterday I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 tim...

Alfredo

Roadie

793 Views

1 replies

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Superuser Contribution Discord+spotify

I am trying to play a game with a friend, listen to music on spotify, and talk to my friend in discord. Unfortunately, whenever I join the discord call, I cannot hear any more audio from spotify. Is there any way to fix this?

Newbie

I am trying to play a game with a friend, listen to music on spotify, and talk to my friend in discord. Unfortunately, whenever I join the discord call, I cannot hear any more audio from spotify. Is ...

Alfredo

Roadie

733 Views

1 replies

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Superuser Contribution "If you have the file on your computer you can import it". How?

So, I have a DRM free song I downloaded after purchase from Amazon.It's a 93Mb megamix.If I browse local files, there is it. When I try and play it, it says"This track is unavailable, if you have the file on your computer you can import it" I've turn...

Visitor

So, I have a DRM free song I downloaded after purchase from Amazon. It's a 93Mb megamix. If I browse local files, there is it. When I try and play it, it says "This track is unavailable, if you ha...

Alfredo

Roadie

1043 Views

1 replies

0 likes

local
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Superuser Contribution plays count does not work

plays count does not work , did all suggestions uninstall , reinstall etc.. when this will be fixed , and why always play counts problem on spotify ???

Newbie

plays count does not work , did all suggestions uninstall , reinstall etc.. when this will be fixed , and why always  play counts problem on spotify ???

Alfredo

Roadie

516 Views

1 replies

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Albums issue

I have a rather complicated situation in the organization of the albums.Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - Calvin Harris" belongs to the album "Feels - Calvin Harr...

Newbie

I have a rather complicated situation in the organization of the albums. Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - C...

499 Views

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Release Radar Playlist is not updating today (friday)

Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and would be updating on saturday what makes no sense at a...

Music Fan

Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and wou...

nighthawk989

Roadie

7269 Views

23 replies

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Solved!! Unable to install: error code 53

Hi My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to install. I get this error message: ---------------------------Sp...

Casual Listener

Hi   My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to inst...

Collinwicker

Newbie

180900 Views

120 replies

2 likes

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Solved!! windows 10

Spotify Usernamesloan1207PlanPremiumCountry Device(dell laptop)Operating System( Windows 10) My Question or Issue running spotify windows 10 store version. would like to delete this version and install the spotify.com version. also i have many playli...

Casual Listener

Spotify Username sloan1207 Plan Premium Country   Device (dell laptop) Operating System ( Windows 10)   My Question or Issue  running spotify windows 10 store version. woul...

Loxer

Community Legend

1876 Views

6 replies

0 likes

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Installer won't start on windows vista 64

I'm using a desktop with Windows vista 64. When I download the installer, and try to double click the .exe file, nothing happens. I was having a problem with local files and figured I'd just uninstall and re-install to make sure I had the newest vers...

Newbie

I'm using a desktop with Windows vista 64.  When I download the installer, and try to double click the .exe file, nothing happens.  I was having a problem with local files and figured I'd j...

Sebasty

Community Legend

4291 Views

1 replies

1 likes

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