Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13646 Views
108 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1860 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4622 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progress when Windows reboots. Normally you would be able to ...
Applicable to Spotify 1.0.80.474 on Windows 10 Edu 1709 x64 When the option "Close button should minimize the Spotify window to the tray" is enabled, Spotify forgets playlist, song and song progre...
Casual Listener
1442 Views
4 replies
5 likes
For the last couple days, my Spotify desktop app hasn't been publishing any activity to any followers. However, it does publish listening history on mobile. Private session has already been disabled, and "Publish activity" is on.
For the last couple days, my Spotify desktop app hasn't been publishing any activity to any followers. However, it does publish listening history on mobile. Private session has already been disabled,...
Casual Listener
5545 Views
29 replies
17 likes
PlanFamilyCountry UKDeviceHP Pavilion g6Operating SystemWin 10 My Question or IssueAs said in the topic, Spotify doesn't want to play any music, it skips the Spotify streamed music, and doesn't let me play local files. Additionally, I noticed it does...
Plan Family Country UK Device HP Pavilion g6 Operating System Win 10 My Question or Issue As said in the topic, Spotify doesn't want to play any music, it skips the Spotify str...
Casual Listener
849 Views
1 replies
0 likes
I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago PlanPremiumCountry TurkeyDevice(iPhone 7, )Operating System(, Windows 10,) My Questio...
I cannot see my friend feed. ıt was updated a week ago. ı have a friend now he is listening but ı cant see him or his activitiy. also ı see my list as 2, 3 days ago Plan Premium Co...
Not applicable
430 Views
1 replies
0 likes
Hi, I did not login for quite a while and now my playlists are gone.Is there a way to recover them or are the lost for good ? cheers
Hi, I did not login for quite a while and now my playlists are gone. Is there a way to recover them or are the lost for good ? cheers
Community Legend
635 Views
1 replies
0 likes
PlanPremiumCountryParaguay Operating SystemWindows 10 My Question or IssueI downloaded the desktop version of spotify and cannot use it. I tryed so many times to access but i recibed first Error 2, and after Error 7. I have proxy settings, i tryed to...
Plan Premium Country Paraguay Operating System Windows 10 My Question or Issue I downloaded the desktop version of spotify and cannot use it. I tryed so many times to access bu...
Casual Listener
1162 Views
5 replies
0 likes
Hi guys I have a premium account, I've used Spotify heavily over for around 5 years now.I listen mainly through my Galaxy S9+ but would occasionally use PC and do the switch with choosing to play through PC.But lately I switch to windows and the song...
Hi guys I have a premium account, I've used Spotify heavily over for around 5 years now. I listen mainly through my Galaxy S9+ but would occasionally use PC and do the switc...
Casual Listener
676 Views
1 replies
0 likes
PlanPremiumCountry AustraliaDeviceDesktopOperating SystemWindows 10 My Question or Issue Hello Spotify team,I have an issue with the Spotify desktop application where I can see an album and add it to my library but cannot play it.Can you assist? I ha...
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue Hello Spotify team, I have an issue with the Spotify desktop a...
Roadie
635 Views
1 replies
0 likes
I would like to change my profile picture but I only see Avatars. Is there a way that I can upload a profile picture from my computer?
I would like to change my profile picture but I only see Avatars. Is there a way that I can upload a profile picture from my computer?
Newbie
450064 Views
162 replies
8 likes
Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224 This used to work fine, but since the latest update I've noticed I have a problem.I hate the overlay so i have it turned off, recently I've noticed that it doesnt stay turned off...
Windows 10 with a Wireless headset. I'm on version 1.0.82.447.g975ad224 This used to work fine, but since the latest update I've noticed I have a problem. I hate the overlay so...
855 Views
0 replies
1 likes
So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering or rising but spotify does not change. my pause bu...
So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering...
Casual Listener
1423 Views
5 replies
0 likes
PlanPremium Operating SystemWindows 8.1 My Question or IssueToday I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own playlists. By "Spotify playlist" I mean playlists that are "By Spotify". T...
Plan Premium Operating System Windows 8.1 My Question or Issue Today I find that there are some Spotify playlists that I cannot highlight all tracks from and add to one of my own...
Regular
934 Views
2 replies
0 likes
PlanPremiumCountry IsraelDeviceDell laptopOperating SystemWindows 10 My Question or Issue Spotify (1.0.82) does not scroblle local files (nly local) on windows. It works on android for me (after updating, before it posed a similiar problem) but still...
Plan Premium Country Israel Device Dell laptop Operating System Windows 10 My Question or Issue Spotify (1.0.82) does not scroblle local files (nly local) on window...
503 Views
0 replies
1 likes
PlanFreeCountryUSADevicePC (Desktop)Operating SystemWindows 10 (Version 1709) OS Build 16299.431 My Question or Issue I am attempting to purchase Spotify Premium through my browser (Google Chrome) using my PayPal balance, however, when I attempt to c...
Plan Free Country USA Device PC (Desktop) Operating System Windows 10 (Version 1709) OS Build 16299.431 My Question or Issue I am attempting to purchase Spotify Premium through...
377 Views
0 replies
0 likes
Hello since few updates ago there are a few bugs in Spotify client.1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maximaze again, it changes to black, but still it is not ...
Hello since few updates ago there are a few bugs in Spotify client. 1) It starts maximized, but down between start bar (taskbar) and player window is white line. When I click to unmaximized and maxi...
Roadie
1427 Views
5 replies
0 likes
PlanFree/Country DeviceLaptop PCOperating SystemWindows 10 My Question or Issue One day as I was listening to my music it just stopped. I checked and it said the music would continue after the ad. Only the ad is not playing, no matter the song I sele...
Plan Free/ Country Device Laptop PC Operating System Windows 10 My Question or Issue One day as I was listening to my music it just stopped. I checked and it said the ...
742 Views
0 replies
1 likes
PlanPremiumCountryUKDeviceCustom PCOperating SystemWindows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happening since the new windows 10 update
Plan Premium Country UK Device Custom PC Operating System Windows My Question or Issue Music keys on keyboard or mouse dont work when show media overlay is on its been happenin...
Community Legend
1282 Views
1 replies
0 likes
PlanPremium My Question or Issue I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up until a few minutes ago. The like and dislike buttons disappeared and the...
Plan Premium My Question or Issue I had disliked several songs on my discover weekly playlist that were particilarly offputting and spotify has been skipping them as expected up unti...
Community Legend
790 Views
2 replies
0 likes
When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it? Windows10
When listening to music there used to be an icon and below the song name + artist name, I wonder what happened to it? Windows10
Community Legend
1252 Views
5 replies
0 likes
My Question or Issue I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried restarting my phone and uninstalling and re installing. It’s making me rea...
My Question or Issue I’m trying to listen to music by a playlist I created and it keeps saying that Spotify can’t open the link on this device. I have an iPhone 6s. I’ve tried ...
364 Views
0 replies
0 likes
