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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142757 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

127240 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10734 Views

1 replies

6 likes

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Superuser Contribution Downloaded Music Only on Mobile

Is it possible to only have my downloaded music on my Phone and not downloaded on my Windows computer?

Newbie

Is it possible to only have my downloaded music on my Phone and not downloaded on my Windows computer?

Alfredo

Roadie

394 Views

1 replies

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Superuser Contribution "Enable" does not work

I just signed up, and downloaded the app. When I hit Enable and follow the instructions, I still get no music. Web Player just takes me right back to the Enable page, and loop with no results. I have a Windows laptop. Can anyone help, please?

Newbie

I just signed up, and downloaded the app.  When I hit Enable and follow the instructions, I still get no music.  Web Player just takes me right back to the Enable page, and loop with no res...

Alfredo

Roadie

438 Views

1 replies

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Superuser Contribution Search by YEAR or ALBUM not working

Hi, I like to listen to albums from different years, and did so for a long time.Search used to work well but suddenly stopped working a few months back. I have waiting for it to be fixed assuming it is a bug, but has not. Can I get an update please o...

Newbie

Hi, I like to listen to albums from different years, and did so for a long time. Search used to work well but suddenly stopped working a few months back. I have waiting for it to be fixed assuming i...

Alfredo

Roadie

702 Views

1 replies

1 likes

album
Search
year
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Superuser Contribution Friends cant see my activity and option for it resets

Ive tried restarting my PC and spotify client but basically the problem is that my friends cant see me on their friend activity or any of the songs i listen to. When i checked settings i saw the "Publish my activity on Spotify" option off, and turned...

Casual Listener

Ive tried restarting my PC and spotify client but basically the problem is that my friends cant see me on their friend activity or any of the songs i listen to. When i checked settings i saw the "Pub...

Alfredo

Roadie

3958 Views

4 replies

5 likes

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Wer programmiert bei Spotify?

Guten Tag, ich frage mich echt wer bei so einer großen Musik-Streaming Plattform am Programmieren ist. Spotify für Windows startet unfassbar langsam auf einer HDD und ist immer insabil. Bei der Android-App kann ich auch nur über Bugs und Instabilität...

Newbie

Guten Tag,   ich frage mich echt wer bei so einer großen Musik-Streaming Plattform am Programmieren ist. Spotify für Windows startet unfassbar langsam auf einer HDD und ist immer insabil. Bei ...

961 Views

0 replies

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Save Playlist-Folder, not just playlists

PlanPremiumCountry GermanyDevicePCOperating SystemWin 7 My Question or Issue How can I save my entire Playlist-Folder, not just the single playlist? Spotify Desktop ist giving me the option only for playlists.

Newbie

  Plan Premium Country  Germany Device PC Operating System Win 7   My Question or Issue  How can I save my entire Playlist-Folder, not just the single playlist? Spotify...

154 Views

0 replies

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Audio quality changes when desktop app is minimized vs maximized

PlanPremiumCountry USDeviceThinkpad T560Operating SystemWindows 10 My Question or IssueHi - when i have the app open the audio quality sounds better and is louder. When i minimize the window it changes and gets softer/not as clean. I double checked a...

Newbie

  Plan Premium Country  US Device Thinkpad T560 Operating System Windows 10   My Question or Issue Hi - when i have the app open the audio quality sounds better and is loude...

Sebasty

Community Legend

2632 Views

1 replies

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Podcast Continues to restart at previous starting position

So, this issue has been happening for a while now and may be due to the interaction between my phone and desktop. I start a podcast on my phone, then restart on my desktop. I close out the application on my phone (Galaxy S6 Edge (I think)) and start ...

Newbie

So, this issue has been happening for a while now and may be due to the interaction between my phone and desktop. I start a podcast on my phone, then restart on my desktop. I close out the applicatio...

Jezzmund

Regular

952 Views

1 replies

1 likes

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Shuffle disabled after every update

I want shuffle to be active, always. But after every update (same for android as for desktop) shuffle being disabled and I need to enable it again. This issue is now really old and my though was that Spotify will fix it. But they never do. What the h...

Casual Listener

I want shuffle to be active, always. But after every update (same for android as for desktop) shuffle being disabled and I need to enable it again. This issue is now really old and my though was that...

b3astie

Casual Listener

466 Views

1 replies

0 likes

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friend dont see my activities

hello a friend cant see my activities but the activities from other ppli have no private session so idk why she cant see me can anyone help me with that? thanks

Newbie

hello   a friend cant see my activities but the activities from other ppl i have no private session so idk why she cant see me   can anyone help me with that?   thanks

Sebasty

Community Legend

499 Views

1 replies

0 likes

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Podcasts resetting when paused

On my spotify Windows 10 player, I spend a lot of time listening to podcasts and starting today, when I am in the middle of a podcast and I pause the playback for one reason or another, it resets the playback and goes back to the beginning at 0:00. I...

Newbie

On my spotify Windows 10 player, I spend a lot of time listening to podcasts and starting today, when I am in the middle of a podcast and I pause the playback for one reason or another, it resets the...

Jezzmund

Regular

1103 Views

2 replies

3 likes

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Not working

Everytime I attempt to open the Spotify app a banner always shows up and states "The Spotify application is not responding". I have uninstalled and reinstalled 4 times but it still occurs.

Newbie

Everytime I attempt to open the Spotify app a banner always shows up and states "The Spotify application is not responding". I have uninstalled and reinstalled 4 times but it still occurs. 

Sebasty

Community Legend

515 Views

1 replies

0 likes

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Paid for premium but not getting any of it!

Spotify UsernametgmoonPlanFree/PremiumCountryUK Hi. After a short break, I've resubscribed for premium but it doesn't seem to be working on desktop or mobile. I've logged out, uninstalled, reinstalled etc., to no avail. My account shows as a premium ...

Casual Listener

Spotify Username tgmoon Plan Free/Premium Country UK   Hi.  After a short break, I've resubscribed for premium but it doesn't seem to be working on desktop or mobile.  I've logg...

Sebasty

Community Legend

610 Views

3 replies

1 likes

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Trying to play a 2:10:00 track from local storage

I have selected the folder the track is in and it shows up under local files on spotify but when i go to play it, it is only 1:30:00 long. I have checked with VLC and it's definatly 2:10:00 long. Can anyone explain why I can't listen to the full trac...

Newbie

I have selected the folder the track is in and it shows up under local files on spotify but when i go to play it, it is only 1:30:00 long. I have checked with VLC and it's definatly 2:10:00 long.&nbs...

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Russound streamer no longer shows up in devices since new update yesterday

Spotify Usernamemichael.hajdukPlanFree/PremiumCountry CanadaDeviceOperating System My Question or Issue Since the new Spotify update Russound streamer does not show up. Was using everyday and then Spotify update and no longer a listed choice in devic...

Casual Listener

Spotify Username michael.hajduk Plan Free/Premium Country  Canada Device Operating System   My Question or Issue  Since the new Spotify update Russound streamer does not show...

917 Views

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Other
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Does the Spotify Connect volume control reduce quality?

Spotify Premium, android Couldn't find any consistent answer on the internet regarding this question.When an analog source is streaming via Spotify connect (Xiaomi mi box 3 connected to stereo receiver via 3.5mm to RCA), does the Spotify connect volu...

Casual Listener

Spotify Premium, android     Couldn't find any consistent answer on the internet regarding this question. When an analog source is streaming via Spotify connect (Xiaomi mi box 3 con...

553 Views

0 replies

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Solved!!Superuser Contribution Cannot access the premium features after payment

Plan Premium Country Sweden Device Motorola Moto X Play, Dell Inspiron 13z Operating System Android Noughat 7.1.1, Microsoft Windows 10 My Question or Issue I have recently upgraded to the premium account, however I am not able to access it accross a...

Casual Listener

Plan Premium Country Sweden Device Motorola Moto X Play, Dell Inspiron 13z Operating System Android Noughat 7.1.1, Microsoft Windows 10   My Question or Issue I have recently...

Aswin008

Casual Listener

999 Views

2 replies

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Quality of Sound

Spotify UsernamerickywsPlanFree/PremiumCountry ScotlandDeviceDell XPS 17Operating SystemWindows 7 Ultimate My Question or Issue HiI have used Spotify Premium for a while. I mostly use it at work using the the web player, and using this I have no soun...

Casual Listener

  Spotify Username rickyws Plan Free/Premium Country  Scotland Device Dell XPS 17 Operating System Windows 7 Ultimate   My Question or Issue   Hi I have used Spotif...

Sebasty

Community Legend

983 Views

3 replies

0 likes

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Difference between Normalize and Set the same volume level?

Hello, I just noticed today on Spotify for Windows that there are two very similar options in Settings. In the Music quality section, there is a "Normalize volume - Set the same volume level for all tracks" option. And in the Playback section (which ...

Casual Listener

Hello,   I just noticed today on Spotify for Windows that there are two very similar options in Settings. In the Music quality section, there is a "Normalize volume - Set the same volume level...

RoyalScam

Music Fan

2030 Views

5 replies

12 likes

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Spotify Swithcing to C\Users\'username'\appdata Folder

My Question or IssueHello,My IT department no longer allows Spotify on our Windows 10 PC's because the app is saved in the C\Users\'username'\appdata Folder, instead of C:\Program Files. I was told Malware attacks frequently come from the C\Users\'us...

Newbie

My Question or Issue Hello, My IT department no longer allows Spotify on our Windows 10 PC's because the app is saved in the C\Users\'username'\appdata Folder, instead of C:\Program Files.&nbs...

Sebasty

Community Legend

1677 Views

1 replies

0 likes

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