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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15514 Views

114 replies

52 likes

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  • 114 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2432 Views

16 replies

3 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5712 Views

40 replies

2 likes

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  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10050 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Search history

When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my previous queries.

Newbie

When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my...

i5eil8e9-y_77

Newbie

11169 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Local Files still appear in Library

PlanPremium Operating SystemWindows 10 My Question or IssueI have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled and deleted the local-files.bnk file but still they are listed and greyed ou...

Regular

Plan Premium   Operating System Windows 10   My Question or Issue I have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled a...

Loxer

Community Legend

5433 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Log in with Facebook in Windows Store version

PlanStudentCountryBelgium Operating SystemWindows 10 My Question or IssueHello,I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I want to install the app, I get a message that I need to uninstall the Windows Store ...

Newbie

Plan Student Country Belgium    Operating System Windows 10  My Question or Issue Hello, I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I...

644 Views

0 replies

1 likes

  • 644 Views
  • 0 replies
  • 1 likes

[Win10] Desktop app ignores multi display taskbar settings

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify stopped adhering to that yesterday and is shown on...

Casual Listener

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify...

phlegted

Casual Listener

1938 Views

5 replies

15 likes

  • 1938 Views
  • 5 replies
  • 15 likes

Web player hasn't worked for days

Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. What is going on? I'm a premium member I'd really like to get this fix...

Newbie

Hi,   I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything.  &nb...

JimmiTaylor

Newbie

962 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

discover weekly not updating

Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone help? Thanks

Music Fan

Hello all,    Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw,  it wasn't updated. What is wrong with that? Can someone he...

theo_jansen

Casual Listener

2028 Views

11 replies

4 likes

  • 2028 Views
  • 11 replies
  • 4 likes

Solved!! Spotify Weekly Not Giving Me relevant Songs

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a genre that I only listened to months ago. Since I used to listen to that genre, I've l...

Newbie

Plan Premium Country   Device Desktop PC Operating System Windows 10   My Question or Issue  For the past three couple of months, my Spotify weekly has given me songs from a ...

Sebasty

Community Legend

837 Views

1 replies

0 likes

  • 837 Views
  • 1 replies
  • 0 likes

Many, many, small and big problems

PlanPremium (since 2012)CountryGermany DeviceDeskop Operating SystemWindows 7 Hello everybody, The last update of the desktop client is causing a lot of problems for me (Windows 7): The new search is often very, very slow and brings partly irrelvante...

Gig Goer

Plan Premium (since 2012) Country Germany  Device Deskop  Operating System Windows 7   Hello everybody,   The last update of the desktop client is causing a lot of prob...

544 Views

0 replies

1 likes

  • 544 Views
  • 0 replies
  • 1 likes

Xbox one playback volume low

When playing the app on the background the music is low still with the volume all the way up

Casual Listener

When playing the app on the background the music is low still with the volume all the way up 

oivindi

Music Fan

10113 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Solved!! I am running on WIndows 10, the spotify for windows doesn't work, it won't start the application

I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.

Newbie

I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.

hksthff

Newbie

4380 Views

4 replies

4 likes

  • 4380 Views
  • 4 replies
  • 4 likes

Solved!! Normal volume for 0,5 second and much lower volume after that

PlanPremiumCountryFI DeviceDell business laptopOperating SystemWin 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down to significantly lower volume. Normal volume used to be 17, now 50 gives approximately ...

Visitor

Plan Premium Country FI  Device Dell business laptop Operating System Win 10   My Question or Issue  Music starts at normal volume for 0,5 seconds. After that it turns down t...

user-removed

Not applicable

1205 Views

2 replies

1 likes

  • 1205 Views
  • 2 replies
  • 1 likes

Solved!! Album Cover for Current Song

My Question or Issue The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only showing the song and the artist. How do I get the album artwork to ...

Newbie

  My Question or Issue  The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only s...

cjw333

Newbie

4119 Views

2 replies

5 likes

  • 4119 Views
  • 2 replies
  • 5 likes

Superuser Contribution Music Playing Something Else

PlanFreeCountry United StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueI use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is a song called "Hip Hop Phile," but instead of playing the song they play a reaction ...

Newbie

Plan Free Country  United States Device Laptop Operating System Windows 10   My Question or Issue I use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is...

Alfredo

Roadie

626 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Mutes All Programs

Hello The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause spotify all the sound from my apps just gets muted (games, y...

Casual Listener

Hello   The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause ...

Alfredo

Roadie

2358 Views

1 replies

2 likes

  • 2358 Views
  • 1 replies
  • 2 likes

Superuser Contribution Activity isn't shared

PlanPremiumCountry GermanyDevicePC and SmartphoneOperating SystemAll Systems (Win 10, Android) My Question or IssueSince a few weeks my friends/ followers aren't able to see my activity anymore. I didn't change any settings and checked them as well. ...

Music Fan

Plan Premium Country  Germany Device PC and Smartphone Operating System All Systems (Win 10, Android)  My Question or Issue Since a few weeks my friends/ followers aren't able to s...

Alfredo

Roadie

664 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Songs keep glitching

PlanPremiumCountry USA DeviceHP DesktopOperating SystemWindows 10 My Question or Issue Songs keep glitching while listening to them. sounds like a scratched CD.

Newbie

Plan Premium Country  USA   Device HP Desktop Operating System Windows 10   My Question or Issue  Songs keep glitching while listening to them. sounds like a scratched ...

Alfredo

Roadie

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotifyhelper.exe has stopped working when clicking on New Releases

Every time I click on new releases on the Desktop version using Win 7 it keeps popping up with the spotifyhelper.exe has stopped working error and yes I have removed it and restalled it but still get the same. This is a work PC however I can access e...

Regular

  Every time I click on new releases on the Desktop version using Win 7 it keeps popping up with the spotifyhelper.exe has stopped working error and yes I have removed it and restalled it ...

Alfredo

Roadie

1358 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Option to download songs on laptop is absent

Hello I am from Denmark It seems af if the option of downloading songs to my Windows 10 laptop has gone missing. It is no issue downloading the songs to my phone, as the green checkbox/slider is there, which it is not on my laptop. I have tried a cle...

Visitor

Hello I am from Denmark   It seems af if the option of downloading songs to my Windows 10 laptop has gone missing. It is no issue downloading the songs to my phone, as the green checkbox/sli...

Alfredo

Roadie

3296 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Can play songs by one artist ...

I am using Spotify premium in the UK on Windows 7 and, for some reason, I can't play songs by one particular artist. I have tried uninstalling, reinstalling on all my devices. There is another computer in the house with a different spotify account an...

Visitor

I am using Spotify premium in the UK on Windows 7 and, for some reason, I can't play songs by one particular artist. I have tried uninstalling, reinstalling on all my devices. There is another comput...

user-removed

Not applicable

721 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Popping/clipping sound randomly when playing music

Using windows 10 and playing a track in spotify, I get random popping/clipping sounds that happen when playing the song. It comes and goes and is jarring, how do I fix this? I already reinstalled spotify.

Casual Listener

Using windows 10 and playing a track in spotify, I get random popping/clipping sounds that happen when playing the song. It comes and goes and is jarring, how do I fix this? I already reinstalled spo...

GnarlyData

Regular

2392 Views

1 replies

0 likes

  • 2392 Views
  • 1 replies
  • 0 likes