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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1568 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145143 Views

83 replies

27 likes

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  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129900 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10962 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Solved!! iTunes import missing?

Running Spotify 1.0.77.338.g758ebd78 - could have sworn before there was a) a file menu, and b) an option to import iTunes playlists through the file menu.Now I can't find the itunes import option.

Casual Listener

Running Spotify 1.0.77.338.g758ebd78 - could have sworn before there was a) a file menu, and b) an option to import iTunes playlists through the file menu. Now I can't find the itunes import op...

tomyardley-au

Casual Listener

1757 Views

5 replies

1 likes

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  • 5 replies
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Solved!! Is there a contact number or email for help?

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Newbie

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

Sebasty

Community Legend

841 Views

1 replies

0 likes

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Song history not on the queue

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played literally weeks ago on the PC only. I use a variety of de...

Newbie

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played litera...

410 Views

0 replies

1 likes

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  • 1 likes

Playlist consistently shifting to another album

I created a new playlist yesterday. This playlist has 44 songs and 2 hr 51 min of music on it.No matter which song I choose to start the playlist from, following that song, it will start playing another album. Always the same album.To be specific, th...

Casual Listener

I created a new playlist yesterday.  This playlist has 44 songs and 2 hr 51 min of music on it. No matter which song I choose to start the playlist from, following that song, it will start play...

bigmyk2k

Casual Listener

643 Views

2 replies

0 likes

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Solved!! List of people who follow artist - gone

Hi, Before I was able to go to an artists page and see which of my facebook friends follow the artist. This was shown above the related artists list. It is not showing for me anymore on my windwos desktop version of Spotify. Does anyone know how to g...

Casual Listener

Hi,   Before I was able to go to an artists page and see which of my facebook friends follow the artist. This was shown above the related artists list. It is not showing for me anymore on my w...

MattSuda

Spotify Star

652 Views

1 replies

0 likes

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''Release Radar'' playlist doesn't wanna update

Hi. Just as the title or whatever ~ The release radar playlist wont update. Usually it updates at 00:00 right when the clock changes to the next day but not this time. Release radar is my favorite playlist btw. Any solutions on how to fix it? I read ...

Regular

Hi. Just as the title or whatever ~ The release radar playlist wont update. Usually it updates at 00:00 right when the clock changes to the next day but not this time. Release radar is my favorite pl...

mikepickard

Newbie

3158 Views

14 replies

0 likes

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Issues with SpotifyHelper when i click on New releases

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appears to tell me every 2 days to restart to get the l...

Regular

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appe...

353 Views

0 replies

0 likes

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Windows Store for Desktop not a Business App

Hi,I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be added to a business store, Spotify for desktop can't b...

Newbie

Hi, I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be a...

400 Views

0 replies

0 likes

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Can't Dowload songs in PC, Says "Waiting For Conection"

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have:-un installed and Re installed and cleared chache and all related files- Made sure app was added to firewall- Tried with firewall off- Changed wifi netwo...

Regular

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have: -un installed and Re installed and cleared chache and all related files - Made sure app was added t...

Nico

Community Legend

1922 Views

14 replies

0 likes

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  • 14 replies
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Spotify Web Player not working

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be the problem?

Newbie

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be t...

Nico

Community Legend

411 Views

1 replies

0 likes

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friend feed not working right

Having this issue over the past couple weeks. I follow 170 people and it only shows activity from 20ish of them, and not even the ones whose taste in music is closest to mine windows 10 latest version of the desktop app I believe

Casual Listener

Having this issue over the past couple weeks.  I follow 170 people and it only shows activity from 20ish of them, and not even the ones whose taste in music is closest to mine 😛 windows 10 late...

paulvej1

Casual Listener

486 Views

2 replies

2 likes

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  • 2 likes

Spotify Unlimited doesnt work anymore

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the beginning. Now there is no way to play some music and s...

Newbie

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the begi...

Sebasty

Community Legend

629 Views

1 replies

0 likes

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  • 1 replies
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Spotify familiar (varios perfiles en un mismo dispositivo)

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que esa computadora es usada por todos como tambien la t...

Newbie

Buenos dias, tengo una cuenta familiar, queria saber como puedo hacer para que en la computadora de mi casa como en la tablet familiar, la que usamos cuando salimos esten todos los perfiles, ya que e...

879 Views

0 replies

1 likes

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Solved!! I don't want to see my countries musics in Discover

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium for change country and continue from Free account?...

Newbie

I dislike my countries musics and I don't want to see them in my discover. Seems like only way is change your country from settings but I can't because I am premium member, should I cancel my premium...

Sebasty

Community Legend

695 Views

1 replies

0 likes

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  • 1 replies
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Launch options: Why can't we start in discover instead of overview?

Is there a way of making Spotify start on the Discover tab? I feel like I might blow my brains out if I have to keep seeing the garbage playlists that are featured in the "Overview" tab. It feels really dirty being subjected to that stuff.

Casual Listener

Is there a way of making Spotify start on the Discover tab? I feel like I might blow my brains out if I have to keep seeing the garbage playlists that are featured in the "Overview" tab. It feels rea...

sasquatch1234

Casual Listener

644 Views

3 replies

3 likes

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  • 3 replies
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Solved!! Spotify always opens at the same song and same place in song

Hi, I've been having this issue for quite a while now and it's really starting to annoy me.I've tried everything I can think of and I can't find anything online on how to fix this problem. I've tried both the Windows 10 App and the standalone version...

Casual Listener

Hi, I've been having this issue for quite a while now and it's really starting to annoy me. I've tried everything I can think of and I can't find anything online on how to fix this problem.   ...

SilentAsMe

Newbie

26110 Views

15 replies

21 likes

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  • 15 replies
  • 21 likes

Songs keep breaking up

Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help.thank you,

Casual Listener

Hi,    I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help. thank you, 

JayTheSheep

Newbie

7426 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Playback stops when playback device becomes not available

Windows desktop clientWin 10Playback devices : BT headset, Connected headset, Display outputs * 2 not in use. When using Bluetooth headset to listen to music on spotify and turning the headset of Spotify client will says "Can't play the current song....

Casual Listener

Windows desktop client Win 10 Playback devices : BT headset, Connected headset, Display outputs * 2 not in use.   When using Bluetooth headset to listen to music on spotify and turning the h...

520 Views

0 replies

0 likes

bug
Desktop Windows
Playback issue
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Shuffle is broken

[Premium, Windows 10 64-bit, Desktop App] I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, it will play a lot of newly added songs first. This is reall...

Casual Listener

[Premium, Windows 10 64-bit, Desktop App]   I've been having trouble lately with listening to a playlist on shuffle. If I add new songs to the playlist and then go to listen to it on shuffle, ...

JayDarcy

Casual Listener

6969 Views

3 replies

1 likes

  • 6969 Views
  • 3 replies
  • 1 likes

Phone is on WiFi, PC is on Ethernet

If my pc is connected via Ethernet and my phone is connected via WiFi will I still be able to sync my local files to my Phone?

Newbie

If my pc is connected via Ethernet and my phone is connected via WiFi will I still be able to sync my local files to my Phone? 

Nico

Community Legend

1015 Views

1 replies

0 likes

  • 1015 Views
  • 1 replies
  • 0 likes