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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84131 Views

40 replies

68 likes

  • 84131 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798067 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24481 Views

26 replies

7 likes

  • 24481 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3099 Views

0 replies

4 likes

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can't play the current song - win 10 / part 2

I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song. I have to click on the "next song" button to continue listennig. This happens only on my Win 10 PC (with Spotify app installed...

Music Fan

I'm constantly getting this error message: "can't play the current song " and the Win10 app is not moving to the next song.  I have to click on the "next song" button to continue listennig. This...

IanWillis

Casual Listener

3559 Views

11 replies

1 likes

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  • 11 replies
  • 1 likes

Can't rate songs

PlanPremiumCountrySweden DevicePCOperating SystemWin7 x64 My Question or IssueCan't rate the songs I like. Why do they have to be on radio=someone else's playlist to rate them? I'm an active user and seek out songs from ANY source. If they are good I...

Gig Goer

Plan Premium Country Sweden  Device PC Operating System Win7 x64   My Question or Issue Can't rate the songs I like. Why do they have to be on radio=someone else's playlist to rat...

813 Views

0 replies

3 likes

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  • 0 replies
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Can't connect shazam to spotify

Hello, I cannot connect shazam to spotify, the option "Connect" on Shazam settings is doesn't appear.

Newbie

Hello, I cannot connect shazam to spotify, the option "Connect" on Shazam settings is doesn't appear.  

Loxer

Community Legend

1847 Views

4 replies

5 likes

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  • 4 replies
  • 5 likes

Solved!! Low quality with premium on android

Hello, I have Samsung note 5 and I recently upgraded to premium but the quality is bad. I manage to hear great quality on my pc but on the phone, it is just bad. I have all the settings to the highest quality, checked the equalizer, tried with a few ...

Casual Listener

Hello,  I have Samsung note 5 and I recently upgraded to premium but the quality is bad. I manage to hear great quality on my pc but on the phone, it is just bad. I have all the settings to the...

yk3

Casual Listener

3690 Views

2 replies

0 likes

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How to find liked songs?

How do I find the songs I have liked? When I have heard a song I've liked in Discover Weekly, I have clicked like, expecting to find a list of liked songs later. I see this question has been asked before, but I can't find an answer.

Regular

How do I find the songs I have liked? When I have heard a song I've liked in Discover Weekly, I have clicked like, expecting to find a list of liked songs later. I see this question has been asked be...

Loxer

Community Legend

122201 Views

17 replies

27 likes

  • 122201 Views
  • 17 replies
  • 27 likes

Popular Playlists not appearing on web player

PlanPremiumCountry CanadaDeviceWindows PCOperating SystemWindows 7 My Question or Issue Logged in to the web player on windows desktop today. Normally I go to the Genre/Moods tab and when I select the genre i want the first options are the "Popular P...

Newbie

Plan Premium Country  Canada Device Windows PC Operating System Windows 7   My Question or Issue  Logged in to the web player on windows desktop today. Normally I go to the G...

407 Views

0 replies

0 likes

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Superuser Contribution RickGroeneweg98

Hi, I'm getting errors when playing local files in a playlist. I've manually added some .MP3 files in my 'C:\users\music' directory and imported this from Spotify. The .MP3 files work (encoded properly, not corrupt). These tracks won't play in a play...

Newbie

Hi,   I'm getting errors when playing local files in a playlist. I've manually added some .MP3 files in my 'C:\users\music' directory and imported this from Spotify. The .MP3 files work (encod...

Julian

Moderator

566 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution NEW RELEASES don't update

Hello, i suscribe for few weeks and i see that new release section not update for new music, why it that?(check in desktop and anodrd and web player)

Roadie

Hello, i suscribe for few weeks and i see that new release section not update for new music, why it that? (check in desktop and anodrd and web player)

Julian

Moderator

3062 Views

4 replies

0 likes

Android App
Desktop bug
new release
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Solved!! Spotify does not show up in Windows Volume Mixer!

After formatting my PC (Windows 10 64bit) Spotify no longer shows up in the volume mixer (see picture). I use PCPanel to control sound via volume mixer, so I need Spotify there for it to work. Has anyone had a similar issue, or maybe know about a fix...

Casual Listener

  After formatting my PC (Windows 10 64bit) Spotify no longer shows up in the volume mixer (see picture).   I use PCPanel to control sound via volume mixer, so I need Spotify there for i...

Jørnar

Casual Listener

47622 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Maybe fix your algorithms?

I started a radio based on the artist Colin Hay. Spotify seems to think this means I like music by random guys named Colin. Surely this must be a mistake?Please fix this because it sucks.

Newbie

I started a radio based on the artist Colin Hay. Spotify seems to think this means I like music by random guys named Colin. Surely this must be a mistake? Please fix this because it...

477 Views

0 replies

0 likes

  • 477 Views
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  • 0 likes

Spotify doesn't work after windows 10 update

Hello Everyone, I have a issue about new windows10 update. After this update spotify doesn't work. It's starting like normal but the application doesn't give any view so I can't do anything. Trying to find a solution this problem I have installed the...

Casual Listener

Hello Everyone,   I have a issue about new windows10 update. After this update spotify doesn't work. It's starting like normal but the application doesn't give any view so I can't do anything....

ni_l-wvzzscok

Casual Listener

3182 Views

8 replies

2 likes

Windows 10
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  • 8 replies
  • 2 likes

Lokale Dateien werden nicht synchronisiert

Hallo liebe Spotify CommunityIch habe nun schon seit einigen Tagen das Problem, dass meine lokalen Dateien nicht richtig synchronisiert werden. Handy und Web Player zeigen sie nur ausgegraut an und ich kann sie nicht herunterladen.Natürlich hab ich m...

Newbie

Hallo liebe Spotify Community Ich habe nun schon seit einigen Tagen das Problem, dass meine lokalen Dateien nicht richtig synchronisiert werden. Handy und Web Player zeigen sie nur ausgegraut an und...

an61

Newbie

1907 Views

1 replies

1 likes

  • 1907 Views
  • 1 replies
  • 1 likes

Toolbar Icon Stuck Loading

Hi there, The Spotify toolbar icon in Windows 7 seems to be stuck loading (little green bar on the left). It remains like this even after restarting my computer. It does not seem to affect performance in other ways but may be indicative of a bug and ...

Regular

Hi there,   The Spotify toolbar icon in Windows 7 seems to be stuck loading (little green bar on the left). It remains like this even after restarting my computer. It does not seem to affect p...

wievielehaareha

Casual Listener

7872 Views

26 replies

28 likes

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  • 26 replies
  • 28 likes

UX Suggestion - Jump to Song

Use case: I am a user who had a song play that they no longer like in one of their playlists and wants to delete that song before the next song plays.PlanPremiumCountryU.S. DeviceSamsung Galaxy S7Operating SystemI do UX for a living so I have access ...

Regular

Use case: I am a user who had a song play that they no longer like in one of their playlists and wants to delete that song before the next song plays. Plan Premium Country U.S.  Device...

katieekline

Regular

670 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Normalize volume setting is present twice in the settings

PlanPremiumCountryNetherlands Operating SystemWindows 10 Build 1803My Question or IssueBug: The "normalize volume" setting is present twice in the settings. (see attachments)

Gig Goer

Plan Premium Country Netherlands   Operating System Windows 10 Build 1803 My Question or Issue Bug: The "normalize volume" setting is present twice in the settings. (see attachments)

406 Views

0 replies

0 likes

  • 406 Views
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Spotify skipping tracks while I browse the web

Operating SystemWindows 10 My Question or IssueIs there a way to stop Spotify from skipping to the next or previous track when I press my mouse's forward/back buttons to navigate websites in a browser? To avoid this I have to left-click the forward/b...

Newbie

Operating System Windows 10   My Question or Issue Is there a way to stop Spotify from skipping to the next or previous track when I press my mouse's forward/back buttons to navigate website...

417 Views

0 replies

0 likes

  • 417 Views
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Macros for spotify

PlanFreeCountry Windows 10 My Question or Issue Is there a way to configure a macro or a hotkey for controlling the volume only on spotify on a logitech g mouse? (g 502)

Newbie

  Plan Free Country   Windows 10   My Question or Issue  Is there a way to configure a macro or a hotkey for controlling the volume only on spotify on a logitech g mouse? ...

Jollof

Composer

22782 Views

1 replies

5 likes

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  • 1 replies
  • 5 likes

[Discover Weekly] Track length missing for past few months

Every other playlist I manually create or follow seems to have track length as the right hand column, but Discover Weekly doesn't. This seems to have changed during an app update, I think. Is there any way to bring that column back for Discover Weekl...

Regular

Every other playlist I manually create or follow seems to have track length as the right hand column, but Discover Weekly doesn't. This seems to have changed during an app update, I think. Is there a...

Sebasty

Community Legend

3713 Views

10 replies

2 likes

  • 3713 Views
  • 10 replies
  • 2 likes

Why High quality has a bad quality (senhaiser pcx550)

HI, i activate high quality, but sound still has a really bad quality. PlanPremiumCountryChile DeviceNotebook/bluetooth/senhaiser pcx550Operating SystemWindows 10

Newbie

HI, i activate high quality, but sound still has a really bad quality.   Plan Premium Country Chile  Device Notebook/bluetooth/senhaiser pcx550 Operating System Windows 10   ...

Sebasty

Community Legend

1132 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Buzzing dragging noise plays during the song!!!! PLEASE HELP

I use spotify everyday and for the last week or so whenever I am listening to music on there the song parts of the song will start making a buzzing, dragging noise as if the song is warped. It does it to almost every song like my spotify is not strea...

Casual Listener

I use spotify everyday and for the last week or so whenever I am listening to music on there the song parts of the song will start making a buzzing, dragging noise as if the song is warped. It does i...

Play-loop

Newbie

70854 Views

38 replies

4 likes

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  • 38 replies
  • 4 likes