Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81182 Views

40 replies

68 likes

  • 81182 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776740 Views

503 replies

64 likes

  • 776740 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18248 Views

19 replies

5 likes

  • 18248 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2806 Views

0 replies

4 likes

  • 2806 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution NEW RELEASES don't update

Hello, i suscribe for few weeks and i see that new release section not update for new music, why it that?(check in desktop and anodrd and web player)

Roadie

Hello, i suscribe for few weeks and i see that new release section not update for new music, why it that? (check in desktop and anodrd and web player)

Julian

Moderator

3040 Views

4 replies

0 likes

Android App
Desktop bug
new release
  • 3040 Views
  • 4 replies
  • 0 likes

Solved!! Spotify does not show up in Windows Volume Mixer!

After formatting my PC (Windows 10 64bit) Spotify no longer shows up in the volume mixer (see picture). I use PCPanel to control sound via volume mixer, so I need Spotify there for it to work. Has anyone had a similar issue, or maybe know about a fix...

Casual Listener

  After formatting my PC (Windows 10 64bit) Spotify no longer shows up in the volume mixer (see picture).   I use PCPanel to control sound via volume mixer, so I need Spotify there for i...

Jørnar

Casual Listener

47255 Views

4 replies

0 likes

  • 47255 Views
  • 4 replies
  • 0 likes

Maybe fix your algorithms?

I started a radio based on the artist Colin Hay. Spotify seems to think this means I like music by random guys named Colin. Surely this must be a mistake?Please fix this because it sucks.

Newbie

I started a radio based on the artist Colin Hay. Spotify seems to think this means I like music by random guys named Colin. Surely this must be a mistake? Please fix this because it...

476 Views

0 replies

0 likes

  • 476 Views
  • 0 replies
  • 0 likes

Spotify doesn't work after windows 10 update

Hello Everyone, I have a issue about new windows10 update. After this update spotify doesn't work. It's starting like normal but the application doesn't give any view so I can't do anything. Trying to find a solution this problem I have installed the...

Casual Listener

Hello Everyone,   I have a issue about new windows10 update. After this update spotify doesn't work. It's starting like normal but the application doesn't give any view so I can't do anything....

ni_l-wvzzscok

Casual Listener

3167 Views

8 replies

2 likes

Windows 10
  • 3167 Views
  • 8 replies
  • 2 likes

Lokale Dateien werden nicht synchronisiert

Hallo liebe Spotify CommunityIch habe nun schon seit einigen Tagen das Problem, dass meine lokalen Dateien nicht richtig synchronisiert werden. Handy und Web Player zeigen sie nur ausgegraut an und ich kann sie nicht herunterladen.Natürlich hab ich m...

Newbie

Hallo liebe Spotify Community Ich habe nun schon seit einigen Tagen das Problem, dass meine lokalen Dateien nicht richtig synchronisiert werden. Handy und Web Player zeigen sie nur ausgegraut an und...

an61

Newbie

1894 Views

1 replies

1 likes

  • 1894 Views
  • 1 replies
  • 1 likes

Toolbar Icon Stuck Loading

Hi there, The Spotify toolbar icon in Windows 7 seems to be stuck loading (little green bar on the left). It remains like this even after restarting my computer. It does not seem to affect performance in other ways but may be indicative of a bug and ...

Regular

Hi there,   The Spotify toolbar icon in Windows 7 seems to be stuck loading (little green bar on the left). It remains like this even after restarting my computer. It does not seem to affect p...

wievielehaareha

Casual Listener

7683 Views

26 replies

28 likes

  • 7683 Views
  • 26 replies
  • 28 likes

UX Suggestion - Jump to Song

Use case: I am a user who had a song play that they no longer like in one of their playlists and wants to delete that song before the next song plays.PlanPremiumCountryU.S. DeviceSamsung Galaxy S7Operating SystemI do UX for a living so I have access ...

Regular

Use case: I am a user who had a song play that they no longer like in one of their playlists and wants to delete that song before the next song plays. Plan Premium Country U.S.  Device...

katieekline

Regular

659 Views

4 replies

0 likes

  • 659 Views
  • 4 replies
  • 0 likes

Normalize volume setting is present twice in the settings

PlanPremiumCountryNetherlands Operating SystemWindows 10 Build 1803My Question or IssueBug: The "normalize volume" setting is present twice in the settings. (see attachments)

Gig Goer

Plan Premium Country Netherlands   Operating System Windows 10 Build 1803 My Question or Issue Bug: The "normalize volume" setting is present twice in the settings. (see attachments)

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Spotify skipping tracks while I browse the web

Operating SystemWindows 10 My Question or IssueIs there a way to stop Spotify from skipping to the next or previous track when I press my mouse's forward/back buttons to navigate websites in a browser? To avoid this I have to left-click the forward/b...

Newbie

Operating System Windows 10   My Question or Issue Is there a way to stop Spotify from skipping to the next or previous track when I press my mouse's forward/back buttons to navigate website...

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Macros for spotify

PlanFreeCountry Windows 10 My Question or Issue Is there a way to configure a macro or a hotkey for controlling the volume only on spotify on a logitech g mouse? (g 502)

Newbie

  Plan Free Country   Windows 10   My Question or Issue  Is there a way to configure a macro or a hotkey for controlling the volume only on spotify on a logitech g mouse? ...

Jollof

Composer

22712 Views

1 replies

5 likes

  • 22712 Views
  • 1 replies
  • 5 likes

[Discover Weekly] Track length missing for past few months

Every other playlist I manually create or follow seems to have track length as the right hand column, but Discover Weekly doesn't. This seems to have changed during an app update, I think. Is there any way to bring that column back for Discover Weekl...

Regular

Every other playlist I manually create or follow seems to have track length as the right hand column, but Discover Weekly doesn't. This seems to have changed during an app update, I think. Is there a...

Sebasty

Community Legend

3671 Views

10 replies

2 likes

  • 3671 Views
  • 10 replies
  • 2 likes

Why High quality has a bad quality (senhaiser pcx550)

HI, i activate high quality, but sound still has a really bad quality. PlanPremiumCountryChile DeviceNotebook/bluetooth/senhaiser pcx550Operating SystemWindows 10

Newbie

HI, i activate high quality, but sound still has a really bad quality.   Plan Premium Country Chile  Device Notebook/bluetooth/senhaiser pcx550 Operating System Windows 10   ...

Sebasty

Community Legend

1125 Views

1 replies

0 likes

  • 1125 Views
  • 1 replies
  • 0 likes

Solved!! Buzzing dragging noise plays during the song!!!! PLEASE HELP

I use spotify everyday and for the last week or so whenever I am listening to music on there the song parts of the song will start making a buzzing, dragging noise as if the song is warped. It does it to almost every song like my spotify is not strea...

Casual Listener

I use spotify everyday and for the last week or so whenever I am listening to music on there the song parts of the song will start making a buzzing, dragging noise as if the song is warped. It does i...

Play-loop

Newbie

70618 Views

38 replies

4 likes

  • 70618 Views
  • 38 replies
  • 4 likes

Solved!! uninstalling spotify

Hi. I have just read how to use Windows Control Pannel - Uninstall Program function to uninstall spotify but even though spotify is installed as it boots up every time I start my computer, it is NOT listed as an installed program to UNINSTALL. Can an...

Casual Listener

Hi.  I have just read how to use Windows Control Pannel - Uninstall Program function to uninstall spotify but even though spotify is installed as it boots up every time I start my computer, it i...

Loxer

Community Legend

2144 Views

3 replies

0 likes

  • 2144 Views
  • 3 replies
  • 0 likes

Recent song is not changing

PlanFamily PremiumCountry USADeviceLaptopOperating SystemWindows My Question or Issue The last played song is appearing as the same song, even if I play another song. It is also a song I dont want to be associated with! I dont know what elso to do!

Newbie

  Plan Family Premium Country  USA Device Laptop Operating System Windows   My Question or Issue  The last played song is appearing as the same song, even if I play ano...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
  • 0 likes

Solved!! Collaborative Playlist - After Sharing, friend adds songs but they are greyed out and I cannot play?

PlanFamily PremiumCountry U.S.DeviceDesktop, Google PixelOperating SystemWindows 10, Android My Question or Issue I created a collaborative playlist and shared it with a friend. They are able to add songs to it. I am able to see the songs, but they a...

Casual Listener

  Plan Family Premium Country  U.S. Device Desktop, Google Pixel Operating System Windows 10, Android   My Question or Issue  I created a collaborative playlist an...

dinomight

Spotify Star

3151 Views

4 replies

0 likes

  • 3151 Views
  • 4 replies
  • 0 likes

Categories - Windows

First of all, I don't think this community is clarifying. And also not intuïtive. And I guess too many Apple users are working on Spotify. Here is what I am missing in the genres section. (I would wanna choose between genres and moods). If I have cho...

Regular

First of all, I don't think this community is clarifying. And also not intuïtive. And I guess too many Apple users are working on Spotify.    Here is what I am missing in the genres sec...

578 Views

0 replies

0 likes

Windows
  • 578 Views
  • 0 replies
  • 0 likes

Spotify 0.9.7.16 has just stopped working!

I've been using the vastly superior (but much older) v0.9.7.16 of Spotify without any issues until recently when the search facility seems to have stopped giving any results! It's the colour scheme & general superior usability of this older version c...

Music Fan

I've been using the vastly superior (but much older) v0.9.7.16 of Spotify without any issues until recently when the search facility seems to have stopped giving any results!   It's the colour...

Loxer

Community Legend

2227 Views

9 replies

0 likes

  • 2227 Views
  • 9 replies
  • 0 likes

spotify refuses to let me use a different music folder location

the 'add a location for spotify to look for your music' feature does NOT permit me to add a location where my music is stored. spotify ONLY looks in 'default' locations which i do not use to store my files. i keep trying but 'add location' does nothi...

Regular

  the 'add a location for spotify to look for your music' feature does NOT permit me to add a location where my music is stored. spotify ONLY looks in 'default' locations which i do not use to ...

Jollof

Composer

2006 Views

8 replies

0 likes

  • 2006 Views
  • 8 replies
  • 0 likes

Windows 7 Spotify app doesn't run

Spotify Usernamemartin.truhlarPlanPremiumCountryCzech Device(PC)Operating System(Windows 7, SP1, latest updates) My Question or IssueI have a Windows domain network behind a firewall. I have tried to install the latest version of Spotify windows clie...

Casual Listener

Spotify Username martin.truhlar Plan Premium Country Czech  Device (PC) Operating System (Windows 7, SP1, latest updates)   My Question or Issue I have a Windows domain network ...

martin778

Casual Listener

1269 Views

4 replies

1 likes

  • 1269 Views
  • 4 replies
  • 1 likes