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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

jplkpg

Visitor

13644 Views

108 replies

52 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1859 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4605 Views

40 replies

2 likes

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  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9494 Views

0 replies

4 likes

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Can't see the activity feed of the people I follow

I used to be able to see what the friends I follow were listening to.Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore.Can anyone help?

Newbie

I used to be able to see what the friends I follow were listening to. Now I have this "see what your friends are playing" bar on the right and can't see what my friends are listening to anymore. Ca...

dalrabad

Newbie

16440 Views

33 replies

13 likes

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Solved!! Spotify just do not start (even after new installation)

PlanPremiumCountrySpainDeviceNotebook Toshiba Satellite Pro 50Operatin SystemWindows 10 Hi everybody, when i lunch Spotify i see the icon in the task bar but Spotify just do not start and evrything start to run slow. (See pics)I installed it new, che...

Casual Listener

Plan Premium Country Spain Device Notebook Toshiba Satellite Pro 50 Operatin System Windows 10     Hi everybody,   when i lunch Spotify i see the icon in the task bar ...

Loxer

Community Legend

2020 Views

3 replies

0 likes

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Album picture preview

PlanPremiumCountry GermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueA picture preview of the album cover used to be featured in the lower left of the Spotify desktop app where the song and artist names are listed. I currently hav...

Newbie

Plan Premium Country  Germany Device Desktop PC Operating System Windows 10   My Question or Issue A picture preview of the album cover used to be featured in the lower left of th...

butler1233

Music Fan

6117 Views

6 replies

6 likes

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Search history

When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my previous queries.

Newbie

When I look at my search history I do not see my previous search queries. Only the prevoius matches I have clicked on are visible. On any other search function i.e. Google I can see my...

i5eil8e9-y_77

Newbie

11148 Views

3 replies

2 likes

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Local Files still appear in Library

PlanPremium Operating SystemWindows 10 My Question or IssueI have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled and deleted the local-files.bnk file but still they are listed and greyed ou...

Regular

Plan Premium   Operating System Windows 10   My Question or Issue I have deleted local files from my spotify but they are still listed in my library. I have uninstalled/reinstalled a...

Loxer

Community Legend

5392 Views

9 replies

0 likes

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  • 0 likes

Log in with Facebook in Windows Store version

PlanStudentCountryBelgium Operating SystemWindows 10 My Question or IssueHello,I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I want to install the app, I get a message that I need to uninstall the Windows Store ...

Newbie

Plan Student Country Belgium    Operating System Windows 10  My Question or Issue Hello, I can't use Spotify since I reinstalled a fresh version of Windows 10 on my PC. When I...

631 Views

0 replies

1 likes

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[Win10] Desktop app ignores multi display taskbar settings

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify stopped adhering to that yesterday and is shown on...

Casual Listener

Since the most recent update (yesterday, I believe) the desktop app ignores my taskbar settings. I've set the taskbar to display programs only on the taskbar of the screen they are opened on. Spotify...

phlegted

Casual Listener

1914 Views

5 replies

15 likes

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Web player hasn't worked for days

Hi, I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything. What is going on? I'm a premium member I'd really like to get this fix...

Newbie

Hi,   I use web player in chrome. I have logged out of my devices, checked my settings, logged back in, restarted, and followed every help guide task. It simply won't play anything.  &nb...

JimmiTaylor

Newbie

951 Views

4 replies

0 likes

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discover weekly not updating

Hello all, Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw, it wasn't updated. What is wrong with that? Can someone help? Thanks

Music Fan

Hello all,    Till today, I hadn't any problem with my Discover Weekly. But today, I looked up my Discover Weekly and saw,  it wasn't updated. What is wrong with that? Can someone he...

theo_jansen

Casual Listener

2005 Views

11 replies

4 likes

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Solved!! Spotify Weekly Not Giving Me relevant Songs

PlanPremiumCountry DeviceDesktop PCOperating SystemWindows 10 My Question or Issue For the past three couple of months, my Spotify weekly has given me songs from a genre that I only listened to months ago. Since I used to listen to that genre, I've l...

Newbie

Plan Premium Country   Device Desktop PC Operating System Windows 10   My Question or Issue  For the past three couple of months, my Spotify weekly has given me songs from a ...

Sebasty

Community Legend

828 Views

1 replies

0 likes

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Many, many, small and big problems

PlanPremium (since 2012)CountryGermany DeviceDeskop Operating SystemWindows 7 Hello everybody, The last update of the desktop client is causing a lot of problems for me (Windows 7): The new search is often very, very slow and brings partly irrelvante...

Gig Goer

Plan Premium (since 2012) Country Germany  Device Deskop  Operating System Windows 7   Hello everybody,   The last update of the desktop client is causing a lot of prob...

534 Views

0 replies

1 likes

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  • 1 likes

Xbox one playback volume low

When playing the app on the background the music is low still with the volume all the way up

Casual Listener

When playing the app on the background the music is low still with the volume all the way up 

oivindi

Music Fan

10094 Views

5 replies

2 likes

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Solved!! I am running on WIndows 10, the spotify for windows doesn't work, it won't start the application

I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.

Newbie

I am running on WIndows 10, the spotify for windows doesn't work at all, it won't start the application. Look as I attached.

hksthff

Newbie

4371 Views

4 replies

4 likes

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Solved!! Normal volume for 0,5 second and much lower volume after that

PlanPremiumCountryFI DeviceDell business laptopOperating SystemWin 10 My Question or Issue Music starts at normal volume for 0,5 seconds. After that it turns down to significantly lower volume. Normal volume used to be 17, now 50 gives approximately ...

Visitor

Plan Premium Country FI  Device Dell business laptop Operating System Win 10   My Question or Issue  Music starts at normal volume for 0,5 seconds. After that it turns down t...

user-removed

Not applicable

1194 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!! Album Cover for Current Song

My Question or Issue The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only showing the song and the artist. How do I get the album artwork to ...

Newbie

  My Question or Issue  The album art work of the song that was currently playing used to appear with the song information in the bottom left corner of my desktop app and now it is only s...

cjw333

Newbie

4104 Views

2 replies

5 likes

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Superuser Contribution Music Playing Something Else

PlanFreeCountry United StatesDeviceLaptopOperating SystemWindows 10 My Question or IssueI use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is a song called "Hip Hop Phile," but instead of playing the song they play a reaction ...

Newbie

Plan Free Country  United States Device Laptop Operating System Windows 10   My Question or Issue I use Spotify every day, and I listen to BTS. On their "Dark & Wild" album is...

Alfredo

Roadie

617 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify Mutes All Programs

Hello The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause spotify all the sound from my apps just gets muted (games, y...

Casual Listener

Hello   The problem is that when i start spotify app and have for example a youtube video in the background playing and then turns on a song i can hear everything fine, but as soon as i pause ...

Alfredo

Roadie

2347 Views

1 replies

2 likes

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  • 1 replies
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Superuser Contribution Activity isn't shared

PlanPremiumCountry GermanyDevicePC and SmartphoneOperating SystemAll Systems (Win 10, Android) My Question or IssueSince a few weeks my friends/ followers aren't able to see my activity anymore. I didn't change any settings and checked them as well. ...

Music Fan

Plan Premium Country  Germany Device PC and Smartphone Operating System All Systems (Win 10, Android)  My Question or Issue Since a few weeks my friends/ followers aren't able to s...

Alfredo

Roadie

654 Views

1 replies

0 likes

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Superuser Contribution Songs keep glitching

PlanPremiumCountry USA DeviceHP DesktopOperating SystemWindows 10 My Question or Issue Songs keep glitching while listening to them. sounds like a scratched CD.

Newbie

Plan Premium Country  USA   Device HP Desktop Operating System Windows 10   My Question or Issue  Songs keep glitching while listening to them. sounds like a scratched ...

Alfredo

Roadie

805 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution spotifyhelper.exe has stopped working when clicking on New Releases

Every time I click on new releases on the Desktop version using Win 7 it keeps popping up with the spotifyhelper.exe has stopped working error and yes I have removed it and restalled it but still get the same. This is a work PC however I can access e...

Regular

  Every time I click on new releases on the Desktop version using Win 7 it keeps popping up with the spotifyhelper.exe has stopped working error and yes I have removed it and restalled it ...

Alfredo

Roadie

1349 Views

3 replies

0 likes

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