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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149611 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

136624 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11242 Views

1 replies

6 likes

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Can't play any song

Can't play any song on spotify on my laptop, gives error "This song is not available. If you have the file on your computer you can import it." All the same songs work fine on my iphone and ipad, issue only occured on my laptop since today.Please hel...

Newbie

Can't play any song on spotify on my laptop, gives error "This song is not available. If you have the file on your computer you can import it." All the same songs work fine on my iphone and ipad, iss...

Sebasty

Community Legend

688 Views

1 replies

0 likes

Can't play songs
Song Unavailable
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Solved!!Superuser Contribution Window shifted down, only every other time I maximize it

Every other time I maximize Spotify (whether that's by double-clicking at the top, using the Maximize button in the upper-right, or pressing Windows key + Up arrow), the entire application is shifted a bit down, going underneath the taskbar (or below...

Gig Goer

Every other time I maximize Spotify (whether that's by double-clicking at the top, using the Maximize button in the upper-right, or pressing Windows key + Up arrow), the entire application is shifted...

TomLegend

Spotify Legend

2150 Views

7 replies

5 likes

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Help with Spotify API - Search API

I want to use Search API to find songs in playlists whose artist is lets say Carlos Santana. Is this doable? For example, Santana, user A has 2 playlist, playlist A has "Crazon Espinado" and "Maria Maria", playlist B has "Smooth". After that user B o...

Casual Listener

I want to use Search API to find songs in playlists whose artist is lets say Carlos Santana. Is this doable?   For example, Santana, user A has 2 playlist, playlist A has "Crazon Esp...

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Your Daily Mix Not Available Offline

I'm having this problem starting today. Have always had the daily mix except today when I woke up, it was gone. I've restarted my computer multipal times, reinstalled the program, made sure i allowed it in my firewalls, when it didn't work I turned o...

Casual Listener

I'm having this problem starting today. Have always had the daily mix except today when I woke up, it was gone. I've restarted my computer multipal times, reinstalled the program, made sure i allowed...

SMuldoon

Music Fan

1677 Views

8 replies

3 likes

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Spotify won't start or uninstall

Hello, all. I'm having an issue with Spotify where whenever I launch the program, it will boot Spotify WebHelper, which is promptly followed by WerFault.exe and then nothing ever comes (no splash screen or program proper).I did uninstall and reinstal...

Casual Listener

Hello, all. I'm having an issue with Spotify where whenever I launch the program, it will boot Spotify WebHelper, which is promptly followed by WerFault.exe and then nothing ever comes (no splash scr...

tomslikker

Music Fan

1025 Views

3 replies

0 likes

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Odd behavior with friends activity

I follow 4 of my friends on spotify and it has worked fine until recently. Now, when I open spotify only one of those friends shows up in the activity feed, and it shows him having last listend to a song 2 days ago (even though I know he has used it ...

Newbie

I follow 4 of my friends on spotify and it has worked fine until recently. Now, when I open spotify only one of those friends shows up in the activity feed, and it shows him having last listend to a ...

Sebasty

Community Legend

768 Views

1 replies

0 likes

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Windows Notifications Pause/Plays/Skips songs on Spotify windows app

Windows notifications that have a sound connected to them sometimes pauses, plays, or skips songs (rarely) when spotify is running. Spotify isn't the active window when this occurs and it occurs randomly when a notification pops up. At first I though...

Newbie

Windows notifications that have a sound connected to them sometimes pauses, plays, or skips songs (rarely) when spotify is running. Spotify isn't the active window when this occurs and it occurs rand...

665 Views

0 replies

2 likes

bug
bug report
Windows
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Spotify Connect - Multiple Speakers/Devices

Hello, Ive had trouble consistently connecting to the office Sonos devices using the Spotify app. Both apps are running on a PC. Ive tried uninstalling and reinstalling both, reauthorizing the connection. In the Spotify app under connect devices, id ...

Casual Listener

Hello,  Ive had trouble consistently connecting to the office Sonos devices using the Spotify app. Both apps are running on a PC. Ive tried uninstalling and reinstalling both, reauthorizing t...

stev_fun

Casual Listener

510 Views

2 replies

0 likes

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Spotify Desktop - Black Screen

Every time I open my Desktop Spotify app on Windows 7, all that appears is a black screen. I think this might have had to do with the most recent update. I've tried uninstalling and reinstalling and running in compatiblity mode. I also tried turning ...

Casual Listener

Every time I open my Desktop Spotify app on Windows 7, all that appears is a black screen.  I think this might have had to do with the most recent update. I've tried uninstalling and reinstallin...

lanvyngo

Casual Listener

2266 Views

5 replies

0 likes

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Queue gets stuck

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78 This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experience with doing that in the past..... Every so often I can be happily que...

Visitor

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78   This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experienc...

Sebasty

Community Legend

2283 Views

4 replies

0 likes

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Radio not remembering my like and dislike choices, and spotify launching with full volume

Hello ! So, my Spotify doesn't launch minimized, and always plays at full volumein addiiton to that, radio stopped remembering any of my like/dislike choices. Any ideas ?

Music Fan

Hello !  So, my Spotify doesn't launch minimized, and always plays at full volume in addiiton to that, radio stopped remembering any of my like/dislike choices.   Any ideas ?

430 Views

0 replies

0 likes

Radio
volume
Windows 10
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Can't play an artist

Hello, I realised a couple of days back that I can't play any songs by the "Bourbon Boys". so I thought if I waited a week or so it would work again, but no.

Regular

Hello, I realised a couple of days back that I can't play any songs by the "Bourbon Boys". so I thought if I waited a week or so it would work again, but no.

Frostbiteguy

Regular

370 Views

1 replies

0 likes

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history and last played songs = empty!?

Hello,first: I don't know if the description is correct, as I use a german version of Spotify.I use Spotify on Android Smartphone and PC.But since a few days it seems, that my history of last played songs ist completely empty on PC while on Smartphon...

Newbie

Hello, first: I don't know if the description is correct, as I use a german version of Spotify. I use Spotify on Android Smartphone and PC. But since a few days it seems, that my history of last p...

783 Views

0 replies

2 likes

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Discover Weekly hasn't updated for over two weeks

Hey guys, my Discover Weekly has not updated in over two weeks. I've tried unfollowing and refollowing, logging out, then back in. Nothing seems to help - it's just stuck. My spotify URI for My Discover Weekly is spotify:user:spotify:playlist:37i9dQZ...

Casual Listener

Hey guys, my Discover Weekly has not updated in over two weeks. I've tried unfollowing and refollowing, logging out, then back in. Nothing seems to help - it's just stuck.   My spotify URI for...

AmericanLoco

Casual Listener

749 Views

5 replies

0 likes

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Solved!! Spotify-made playlist unable to load or be removed

Greetings. A while ago I followed a Spotify-made playlist called 'A Mellow Indie Odyssey'. A remember being unable to access it before today (and didn't think much of it at the time), but I realise now that something is wrong. The playlist cannot loa...

Casual Listener

Greetings. A while ago I followed a Spotify-made playlist called 'A Mellow Indie Odyssey'. A remember being unable to access it before today (and didn't think much of it at the time), but I real...

BrynZA

Casual Listener

708 Views

2 replies

0 likes

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(BUG) Can't unsave albums!

Hello. When I started using Spotify a few months ago I saved most of my singles with their single song album. I would now like to only have the song itself saved, so I can filter in my full albums easily with the "only saved albums" filter. But I cam...

Newbie

Hello. When I started using Spotify a few months ago I saved most of my singles with their single song album.   I would now like to only have the song itself saved, so I can filter i...

628 Views

0 replies

0 likes

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Web player - can't play any song

Hi! I am having problem for the past 3 days. I can browse my list however i cant hit play, on both computers and my phone. Have You got any ideas what that could be? Many thanks in advance for yours suggestions. Kuba

Newbie

Hi!    I am having problem for the past 3 days. I can browse my list however i cant hit play, on both computers and my phone. Have You got any ideas what that could be?    Man...

Sebasty

Community Legend

433 Views

1 replies

0 likes

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Spotify doesn't resume where I left, and recently played list is empty

Before, when I started spotify, I could see the song that I last played on the computer, paused exactly where I paused it, even though spotify or the computer had been completely shut down.But now, instead, what is shown is a song I played a week ago...

Newbie

Before, when I started spotify, I could see the song that I last played on the computer, paused exactly where I paused it, even though spotify or the computer had been completely shut down. But no...

mydogstevie

Newbie

774 Views

1 replies

1 likes

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Daily Mix isn't daily

So I'm pretty sure I've had the exact same one Daily Mix ever since I started with Spotify . I want to listen to anything new that I'd actually like but Daily Mix brings me nothing either good or something I haven't already listened to before. I've a...

Casual Listener

So I'm pretty sure I've had the exact same one Daily Mix ever since I started with Spotify . I want to listen to anything new that I'd actually like but Daily Mix brings me nothing either good or som...

Sebasty

Community Legend

591 Views

1 replies

0 likes

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Moving playlists OUT of folders

Hi, I accidentally managed to put a playlist in the wrong folder and now I'm unable to move it back to the "playlists"-tab. I do this on a laptop and what I had to do in order to get the playlist out of the folder was to drag the name of the playlist...

Newbie

Hi, I accidentally managed to put a playlist in the wrong folder and now I'm unable to move it back to the "playlists"-tab. I do this on a laptop and what I had to do in order to get the playlist out...

3311 Views

0 replies

63 likes

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