Help Wizard

Step 1


Local Files

Local Files



Operating System

(Windows 10)


I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences besides local files itself.  I deleted all the files that were clogging it up, now they are still there but I cant even play them.  I just want them gone. Please help


1 Reply

Hey there @006izzy


Thanks for reaching out to us about this - we'll be glad to help you out here.


Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your device. 


Check out this help page in order to find the steps for clean reinstall on the affected device. 


Also, do you mind sending us a screenshot showing how it looks on your end? Just attach the image to your next response to us. This way we can take a closer look at the issue. 


Hope this helps. Let us know how it goes. 

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