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Local files disappearing after search

Local files disappearing after search

Plan

Premium

 

Country

US

 

Device

PC

 

Operating System

Windows 10

 

My Question or Issue

When searching local files, if there are no matching results, it shows the screen that says to go to settings to add source for local files (see attached image). If I backspace the search input, the local files don't show back up. Additionally, there are sources added for local files, and they work correctly up until using the search functionality. The only way to get the local files to show back up is to restart the spotify desktop app. If there is a matching search result, everything works fine, but there's some kind of bug when there are no matching search results that causes local files to no longer display.

slf.jpg
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30 Replies

Commenting here to say this same bug is happening with me as well. If I search local files for a string with no matching song name, Spotify shows the 'no sources' screen and I have to reboot Spotify to view local songs again.

 

Interestingly, if I type in something without a matching song name, and then drop a song into my directory with a name that does match, the no source screen disappears and I can access things again. I'm unsure if this is useful information.

 

Spotify for Windows
1.1.80.699.gc3dac750

SpotifyLocalfilesBadSearchError.png

Hi everyone,

 

Thank you for your replies so far.

 

Just wanted to inform you that this issue has been reported to our tech folks and they're currently investigating it. In the meantime, make sure you keep the app up to date.

 

Cheers!

YordanModerator
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I also experience this problem on Mac.

Spotify please fix this bug on all platforms!

Hi there @user-removed,

 

Thank you for your reply in this thread.

 

Can you let us know which version of the app you're having?

We'll keep an eye out for your reply.


Take care!

JeremyModerator
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Hi there folks,

 

Thank you for your patience while the team has been investigating this.

 

Can you let us know how it works if you're using our latest Spotify version?

 

If it still doesn't work it would be great if you can let us know which version of the app you're having?

 

We'll be on the lookout for your replies.

 

Cheers!

JeremyModerator
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Spotify for macOS (Apple Silicon)
1.1.81.604.gccacfc8c

 

This is my version

Hey @user-removed,

 

Thanks for keeping us in the loop.

 

We went ahead and passed your info on to the right team. We'll keep you posted once we have updates.

 

The Community is here for you if there's anything else!

Ver Moderator
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Just wanted to say that for me the issue was fixed with the latest update on windows (Spotify for Windows
1.1.81.604.gccacfc8c).

 

Thanks for the fix! Really helps with the flow of juggling your files from your computer into playlists 😊

Hi @mv47,

 

That's awesome! We're glad everything looks good on your end now! I can confirm that it was fixed for me too.

 

Don't hesitate to reach out again if there's anything else the Community can assist you with.

 

Cheers!

YordanModerator
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Please fix it on Mac

Hey @user-removed,

 

Thanks for getting back to us.

 

Could you let us know which troubleshooting steps you've already tried? 

If you haven't tried performing a clean reinstall of the app on your PC, please make sure to do so by following these steps to  get rid of any cached files that might be causing trouble. 

 

Afterwards, make sure to turn Show Local Files on in the app settings once again and choose the option Add a source. Then, choose your music folder.

Keep us posted.

EniModerator
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“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

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