Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Lyric encode

Lyric encode

Plan

Premium

Country

Vietnam

Device

Sportify for Windows

Operating System

Windows 10

 

My Question or Issue:

Dear support team,

Can you help fix the lyric function work with Unicode characters? The lyrics display well on mobile but seem not to support our language (Vietnamese), the lyrics display not correctly in Vietnamese, seem not to support Unicode - I guess.

 

Reply
3 Replies

Hi @fReeman82,

 

Welcome to the Community and thank you for posting!

 

We've checked some songs in Vietnamese and can see as well that some characters are displayed incorrectly. We appreciate the feedback you sent and we've shared the details with the right team.

 

Right now, we're not able to provide you with a timeframe for a fix, but we can recommend keeping the app updated.

 

Let us know if we can help you with anything else.

MafeGModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Hi,

 

I am also experiencing character display issues for the lyrics in Vietnamese. It seems like the font does not support the accented letters well which makes it difficult to read.

 

Is there an update on the timeframe for a fix?

 

INFO

Plan: Premium

Country: Canada

Spotify for Windows

1.1.81.604.gccacfc8c

 

Thanks.

Chiều Hôm Ấy - JayKii - Lyrics (font hard to read).png

Hey folks,

We received good news that this should've been resolved with the release of the latest desktop version! Can you confirm if this is the case for you as well? We hope so 🙂

Looking forward to your replies and stay safe!

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts