Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Main Search Bar Issue: Windows 10

Solved!

Main Search Bar Issue: Windows 10

@Joan, I'm using Windows 10 Pro 22H2 x64

Spotify version: 1.2.45

 

Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works

 

Reply
Top Answer
MrMadness

Yes, i can agree CTRL + K is helpfull but the solution is to download spotify from microsoft store and you can do it without reinstal. 

86 Replies

Hello. I have this problem but only when trying to use the search bar... I can use my playlists and liked songs still. is there any fixes?

Having the same issue on windows. Hopefully spotify will fix it soon.

 

Spotify is looking into the issue in the meantime press CTRL + K to be able to search

Hi @TurningTables76,

 

Welcome to the Community!

 

Thanks for the detailed breakdown. This kind of issue could point to corruption in the app install, conflicts with cached data, or local network/permissions issues.

 

In this case, I guess a fully clean reinstall (not just uninstall) could solve the issue. A normal uninstall often leaves corrupted residual files behind. Please follow these steps:

- Close Spotify completely.
- Press Win + R, type %appdata%, and press Enter.
- Delete the Spotify folder in both:
%AppData%\Spotify
%LocalAppData%\Spotify
- Uninstall Spotify via Control Panel and restart your PC.

- Download the latest version directly from the Spotify website (not the Microsoft Store).
- Install and log back in.

 

You could also disable Hardware Acceleration by opening Spotify and click on the three dots (menu) > View > Hardware Acceleration — make sure it’s unchecked. Then restart the app.

 

Let me know how it goes!

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I have a Linux desktop app. Today the search function is broken: just one letter in the search field and "Something went wrong". On mobile app the search works.

Premium

Ukraine

PC, App

Windows 11

 

Search is not working. The Internet is connected, everything works, but the search engine is not working for some reason. Refreshing the page does not help

Also for me that I have Mac Os Catalina!! 😤

I tried a clean install but doesn't work. I hope they fix this problem...

Hey again folks! Could you please make sure you're on the latest app version and let us know what it is?
You can check it here. Many thanks!

Tip: You can download a fresh copy of the app installation file from here in case you wish to do a fresh reinstall.

VasilModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

i did the same thing; same results. it's really ticking me off.

Hello @federicomariani and @moonievhs!

 

Thanks for reaching out about this. It seems like a few of you are experiencing this. It might be useful to gather some more info so Spotify can look into it.

 

Can you let me know which device (make and model) and OS you're using? Also, can you let me know which version of Spotify you're using? You can learn how to find it here.

 

I'd also recommend you try the steps mentioned above such as performing a clean reinstall of the app, and trying using a different account on your device to determine whether this is account-related or not.

 

Hope this helps and keep me posted!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hello @bupxjyqn1jmkiq1qnyt2!

 

Thanks for coming to the Spotify Community. I'll try to help you out.

 

Can you try performing a clean reinstall of the Spotify app? If the issue persists after this, can you let me know what happens exactly when trying to search, are you getting any error messages?

 

Also, can you try logging in with a different account on your device to see if it also happens? This can help determine whether this issue is account-related or not.

 

Keep me posted!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

@Vasil, I'm on Spotify v1.2.45.454.gc16ec9f6 - Windows (64 bits)
Do I really need to get the latest version of the app? I honestly prefer an older version of the app, I like it better

 

I'm experiencing the same issue—search doesn’t work and I get the “Try reloading the page” message. I already tried a clean install, disabling hardware acceleration, logging out and back in (twice), but nothing helped. Turns out the issue was that my Spotify app wasn't up to date. The version I had installed was 1.2.53, but the latest version as of now is 1.2.63. I had assumed my old setup file would fetch the newest version, but it didn’t.

Solution: Open the Spotify app and go to: Menu (•••) > Help > About Spotify
There, you should see an option to download the latest version. Once I updated, the issue was resolved.

Screenshot_179.png

Please check my solution and try if it works

Press CTRL + K in the meantime. Spotify problem. I also using linux client and that works for the moment.

Spotify for Windows (64 bit)
1.2.33.1042.g26c92729

Update the spotify worked for me.

The problem is, spotify app in MS Store doesn't show the update button. So I update manually.

Spotify for Windows (64 bit)
1.2.45.454.gc16ec9f6

I'm facing the same issue on two different Win10 computers in two different networks. Spotify for Windows (64 Bit) 1.2.56.502.ga68d2d4f keeps telling me "Something went wrong, Try to reload the page". Since it started on both computers approximately at the same time I think the issue is with the app itself. It does work on my Android phone though.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random