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Multiple issues - skip play, auto play randomly on multiple devices

Multiple issues - skip play, auto play randomly on multiple devices

Plan

Premium

Country

Canada

Device

Windows on Google, Explorer (online streaming - due to work policy cannot install Windows app), Google TV

 

My Question or Issue

I'm having multiple issues over the last few days.  My Google TV starts autoplaying music while we're watching something on another platform (Netflix, Youtube etc) and I had to disable casting /connecting from my phone (Galaxy S24) and uninstall the app on GoogleTV to get it to stop playing.  I couldn't even stop it playing from my phone, it would just start playing again.  It seems to have resolved but this happened earlier this week.
I have to stream music online in web browser due to work policies.  Today, no matter what browser I'm on, it plays a song for 1-2 seconds and then skips to another one.  Working fine on my mobile device but the point is, it was working before.  Cleared DNS on my computer.   Ran in Incognito.  It was literally working yesterday.

Reply
1 Reply

Hey @FoxUnderCareKnight,

 

Thanks for the detailed report. 

 

Since this seems to affect multiple devices and started with unexpected playback on your Google TV, it's possible that another device or session is interfering with playback.

 

As a first step, we'd recommend securing your account using these steps and then checking if the behavior persists. Also, let us know if you see any unknown devices listed in the Connect menu in your Now Playing View when the issue occurs.

 

Keep us posted.

MihailYModerator
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