Playback stops on PC app when I move the mouse

[Chimpwnzee]

Sometimes when I play a song, and then move my mouse on the PC app the playback stops as soon as I move the mouse.  The only way to fix this is to reboot, and it doesn't always work.  

I've re-installed the app 2x now, and it eventually starts happening again.

Plan

Premium

Country

Spain

Device

Win 11

Operating System

Win 11

My Question or Issue

As mentioned above.

[Nikola]

Hey @Chimpwnzee 

Thanks for reaching out to the Community and welcome aboard!

It’s good that you tried reinstalling. Nevertheless sometimes things pile up in the cache and not everything gets cleaned up. In this spirit it’s worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one. 

If this doesn’t resolve the issue and you still experience this behavior please return with a short video if possible and your app version so we can advise you better.

Hope you find this useful. Keep us posted if you have any questions.