Hey @chareet,
Thanks for getting back to me.
In this case, please follow these steps to remove the host files from Spotify:
Windows:
- Open Notepad as an administrator (right-click - Open as Administrator)
- go to File - Open and navigate to C:\Windows\System32\drivers\etc
- Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
- When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
- Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
- If you do find any lines with Spotify, please remove them.
- Save your changes and restart Spotify.
MacOS:
- Open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location: /private/etc/hosts and press return.
- A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop.
- To open it, simply double-click and it will display the file’s contents in TextEdit .
- Check for any entries with Spotify in the address.
- If you do find any lines with Spotify, please remove them
- Save your changes and restart Spotify.
I hope this helps :)
Billy-JRock Star 22
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