Playlists appear empty on desktop app

Solved!
Reply

Playlists appear empty on desktop app

Keenright
Casual Listener

 

Plan

Free/Premium

Device

HP Pavilion Laptop

Operating System

Windows 10

 

My Question or Issue

Spotify won't play any music in the app or in the web player. All of my playlists, favourite songs, and everybody else's playlists all show no songs. This is extremely frustrating. I was just thinking about upgrading to premium and now I can't play or listen to anything! I've tried uninstalling and reinstalling the app and everything related, and it never works. There must be a problem with my account. This is extremely frustrating! Please help me fix this.

 

I've attached a screenshot of what spotify looks like when I click the play button on a playlist from another page. When I open a playlist, it just tells me it's empty.

 

Screenshot (4).png
2 ACCEPTED SOLUTIONS
Solution!

Jemi
Spotify Legend

Hey everyone,

 
Thank you for the reports you've provided so far. The right team has concluded that for the most part this is due to individual network configurations, or modifications by third party apps. For Spotify to work properly, we suggest that you reset any network configurations to default, and disable any third party apps that may interfere with Spotify.
 
If that doesn't work, we suggest that you create a new post on the boards and we'll help you out from there. Thanks!

View solution in original post

Solution!

voluntaryist
Visitor

I had the same problem for the last year. Even corresponding with Spotify support was no help. I could see music in playlists on my other devices but not on this one Windows 10 computer. This is where I just found the solution:

https://www.youtube.com/watch?v=34s81vMF3CQ

 

Basically, I just went to C:\Windows\System32\drivers\etc and deleted the "host" file. That immediately fixed my problem. The host file is not required for windows to work: https://www.quora.com/What-happens-if-I-delete-my-host-file-on-my-computer-Do-I-need-it-Can-I-get-it...

 

So glad to have finally found a solution! Hope this helps others.

View solution in original post

179 Replies

relieyanhilman
Visitor

thanks a lot!! its worked

eleyc
Visitor
THIS WORKED! 😄 Thank you, you absolute saint

thesmilz
Newbie
yo DUDE THIS ACTUALLY WORKED, thank you so much ive been trying to fix this thing for ages!

12154123735
Casual Listener

That did the trick. now how do I get all the hair I pulled out getting this fixed back on my head?

 

bleedeagle
Newbie

This one worked! Thank you

mated32
Newbie

i tried altering the system32 hosts file but when trying to save an error message appears telling me that i cant edit system 32 files unless i have administrator privelliges, i am an administrator, what have i done wrong?

 

Buddysimm
Casual Listener

read my reply to get admin privileges

Hoogs
Newbie

THANK YOU, this fixed ALL my issues (missing music, won't play music, etc.)  I even got an email from Spotify congratulating me on being a member for five years.  It seems to have "unstuck" a lot of things that were blocked up.

whatapleasure
Casual Listener

I'm having the same issue but on my macbook air, anyone know the solution on spotify mac desktop. I've tried the whole clean reinstall mutiple times but it still doesn't work and I'm left with empty playlist and can't play any song. Please help!

Atiipiik1
Casual Listener

**bleep** bro, I LOOOOOOOOOOOOOVVVVVVVVVVVEEEEEEEEEE YOOOOOOOOOOOOOOUUUUUUUUUUUU

Imkinger
Casual Listener

saved my **bleep**ing day, thank you

Takeshimoto
Newbie

You're a genius thank you so much, been wracking my brain over this for hours and your solution worked. So happy!!

mrconnell
Newbie

worked for me! Awesome. I've been living without being able to listen to new songs for about two weeks and it was driving me crazy.

Filthybonnet
Casual Listener

Ummm that didn't work.

Filthybonnet
Casual Listener

I figured out what was wrong. Despite being the Admin, changing setting and permissions on the file it wasn't letting me save it and was saving a seprate text file. After doing some research, I figured out it was just a drive file for spybot so I deleted it and the moment I did Spotify started working again and all my music was there. Luckily I have several other maleware programs to keep my computer safe.

chrrisstian
Newbie

Lifesaver. Cheers mate

Bekir_KL
Casual Listener

Thank you very much! God bless you my man.

EclipsEe
Casual Listener

YOU ARE MY LORD AND SAVIOR THANK YOU!!!!

Objective_Alpha
Newbie

WOW, thankyou sooooooo much, spotify wouldnt work even in the web browers. I even contacted spotify support and they had no idea. This has work immediately, Thankyou!

sickonexd
Music Fan

nvm

lionslug
Newbie

Thank you, 

SUGGESTED POSTS