Main Search Bar Issue: Windows 10

[_aylensk_]

@Joan, I'm using Windows 10 Pro 22H2 x64

Spotify version: 1.2.45

Edit: BTW, search bar doesn't work, but I can still search by pressing CTRL+K. That works

[SamIam]

how do i get help??? where is the link??? i can no longer search in the desktop app. i have logged out, closed the app and logged back in and still can't search. very frustrated and thinking about cancelling my premium subscription.

[vonfanoee]

Plan

Premium

Country

Denmark

Device

Desktop

Operating System

Windows 11

Spotify til Windows (64-bit)
1.2.37.701.ge66eb7bc

My Question or Issue

Search does not work - whenever I type just one letter, it says "Something went wrong - try to reload the page". But that does not help at all. So I can only play whatever is on the home page. This has been going on for a long, long time now. I've tried logging out, doing a real exit, rebooting the PC. All to no avail. How long must this be going on?

[Winyl77]

zWhen I click on my account there is at the bottom Failed update and orange dot right of this text. When I click it - nothing happens. MS Store doen't see never verion than 1.2.53.440.g7b2f582a.

Now What is wrong?

[31lkoqv4smwntlfwwcl6]

Yes, this is happening to mines as well. It is the second time not loading a page, before it was the home page and now it’s the search page. This keeps happening on the app.

[rdeforest]

Same issue (start typing "led" and get No Results for "led"), but different platforms:

• spotify-client-1.2.60.564.gcc6305cb on Devuan Linux Excalibur (testing version, equivalent to Debian Trixie)
• Firefox 139.0.4, even in a private window without logging in to Spotify

I think it's safe to say it's not an issue with my account or my client

[laurence14]

This is an issue and it is annoying, I can't look for a specific song, artist or whatever, whenever I start typing in the search bar, the 'sth went wrong" message is displayed and reloading does not help.

I do not have this issue on my mobile app

[NorthernLaw]

This has been an issue for 2+ months now and it's still the same. I pay money for this app monthly, and one of the most basic functionalities is still inaccessible? Spotify come on, this is unacceptable.

Usually I don't even report issues like this because I know for a fact it's not me or my system, it's always the application, never me. So I waited, and waited, and waited, waited some more, and it's still not fixed. The issue has been talked about, now please fix it....

[IAmRootin]

I had luck uninstalling and reinstalling, probably since it wasn't updating in the app. went from 1.2.35 to 1.2.65 and now the search works fine for me.

[MrMadness]

On windows app searching not work for me - "Sth goes wrong. Try refresh" but refresh button just back down to home page... I can't even move to other page from there like settings or playlist. I have to back to home page to do sth...

[Eni]

Hey folks, 

Thanks for all the info you've sent so far. 

If you're still experiencing this, as @Vasil mentioned previously, perform a clean reinstall of the app by following these steps to make sure you're running the latest version of the app. It's also worth checking if the OS of your PC has any pending updates. 

Let us know how it goes.

[Kyann]

Plan

Free

Country

Us

Device

desktop- Lenovo 

Operating System

windows 11

My Question or Issue

Every time i try to search something i get "something went wrong". I have tried restarting and clearing cache and I have re connected to the internet and still can't figure out why my search isn't working. Anyone else having this problem? or is it just me lol.

[Kyann]

Thanks for this I just reinstalled and its working now!!!

[SirDoggyJvla]

Regarding Linux Mint 22.1 users, a solution I found was to not use the software manager, instead use the Debian method to download Spotify which is explained in this official page:

https://www.spotify.com/de-en/download/linux/

Uninstalling and clearing cache and local files of Spotify then redownloading (from software manager) like mentioned as a solution did not work for me, which is how I found this solution instead.

[Ruro]

same problem here, 5 years later

same network, phone is able to search on the same account, but the other device is not able, only getting a failure message

it was working fine before approx 5 months

[hexqueen]

Plan

Premium

Country

US

Device

Lenovo PC 

Operating System

Windows 10

My Question or Issue

Search no longer works

[vielwahr]

Desktop Windows 11

Spotify Premium

USA

Search not working.  Search results with "Something Went
Wrong, Try Reloading the Page"  Does not work.

[Roiditron]

same over here, every time I try and use the search bar spotify breaks and displays "something went wrong, try reloading page" I cannot search up songs on my laptop at all because of this, Spotify get on this already!

[xot_]

Still **bleep**ed here. Thank god you guys made the subscription more expensive. I'm sure you'll dedicate this money to paying artists and fixing your god **bleep**bleep** app. 🙂

[MrMadness]

Yes, i can agree CTRL + K is helpfull but the solution is to download spotify from microsoft store and you can do it without reinstal. 

[AlejaR · Accepted solution]

Hey there folks,

Thanks for all your replies here.

Our tech folks confirmed they've made some changes backstage. Please make sure you're running the latest Spotify version available.

You can check for possible new versions of the app in the three-dot menu that you can find in the left-top of your screen in the desktop app. There, select Help> About Spotify. If there’s a new version available, you’ll see Click here to download. Then, in the same spot you'll see a Please restart to install button.

Afterwards, if you're still experiencing issues, please send us the exact Spotify version you're running.

Keep us in the loop!