Song will not play for me.

[KMOX4]

Plan

Free

Country

 USA

Device

HP PC

Operating System

Windows 10

My Question or Issue

 Certian songs will not play or add to my playlist.

[OneByBoo]

Hey there @KMOX4,

thanks for reaching out to the community !

Can you please provide me with more info on the issue in hand?

Are you getting any sort of an error message or any indication that something wrong with the app ?

If this is just a click on the play buttom that doesn't work, i'll address it differently than a prejected error.

Waiting on your update 😃

[KMOX4]

I Would hit Play, and it would not play the song.

[OneByBoo · Accepted solution]

Hey there @KMOX4,

Thanks for your quick reply.

Have you tried reinstalling Spotify on your device ?

It is a small and easy step but can solve the issue in most cases.

Let me know how you did 😃

[KMOX4]

It works. Thank you.

[KMOX4]

But then it comes back.

[OneByBoo]

Hey there @KMOX4,

thanks for the update.

Sorry to hear the has been happening again.

Please check that you OS is updated as it might cause the issue to accure again.

In addition, make sure you audio drivers are updated as well and consider even reinstalling them as it tends to do the trick in cases like this.

Waiting to see how you did 😃

[KMOX4]

I Just dont know what to do, In terms of uninstall or anything.

[Jeremy1Brusa]

Happening here too.

[KMOX4]

Also the updates didnt work. What do i need to unistall?

[OneByBoo]

Hey there @KMOX4,

thanks for the update!

I recommend trying reinstalling you OS audio driver as it might do the trick.

Let me know how you did 😃

[KMOX4]

Witch OS Auido  driver?