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Spotify Application damaged

Spotify Application damaged

Everytime i try to open spotify on windows 10. I keep getting this message after it opens. Spotify application is damaged, download spotify at (Spotify website). this is the only thing that pops up after it trys to open, any solutions?

spotify.JPG
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11 Replies

Hi @Washynig sorry you’re having trouble oppening the windows application. It appears you need to reinstall the app. I would uninstall it, restart the computer. And then visit the website Spotify.com/download and download it from there. Hope this fixes your issue!

thank you but, i did what you said and it didnt work :/, i've tried redownloading many times before, 21 times to be exact lol. do you have another solution?

@Washynig

 

21 times? That's a lot!

 

It's possible to clean reinstall Spotify as well. This is how it goes:

1. Close Spotify and uninstall it.

2. Go to %AppData% in Windows Explorer, and delete any Spotify folders you find in Local and Roaming.

3. Restart your computer.

4. Now reinstall Spotify.

 

It may be possible that the cause of your error message lies in the folders left in %appdata% after uninstalling Spotify.

 

If that still didn't resolve it or you've already tried exactly that, report back. 🙂

yeah i tried that and it says the same thing when i open it. i cant think what it can be 😕

@Washynig

 

That's strange indeed...

 

It could be a malware infection. You can try this:

1. Install RKill and run it. It's a small process that finds and kills any potential malware processes.

2. Install Malwarebytes (free download) and run the full scan. Enable the 30-day trial during the installation process.

If you find anything, Malwarebytes makes it easy to guarantine and destroy them. 🙂

 

For an extra step you can try running SuperAntiSpyware as well. It will most likely find hundreds of tracking cookies, so don't worry about seeing an outrageous number of detected files. :')

 

Uninstall these programs if you've finished with scans and don't need them anymore.

 

Is this error a recently occurring issue? 🙂

ok im back and i did install and scan, sadly it didn't work. and yes this did start to happen recently.

@Washynig

 

Hmm, at least you don't seem to be infected, which is nice.

 

You can try the offline installer for Spotify to see if that works.

Uninstall the current Spotify you have and try this one.

 

Can you recall any recent changes in your computer (antivirus saying something, new programs, any other errors)?

 

I'd also run the System File Checker:

Open Command Prompt with Administrator rights (right-click - Open as Administrator)

Enter this:

sfc /scannow

That will run for a little while, checking the integrity of Windows system files.

 

On the meantime, you can use the Spotify web player. It doesn't need to be installed. 🙂

 

Looking forward to hearing from you!

Ive had the exact same issue for two weeks!

 

I successfully installed the other spotify you linked and it worked good, ill settle for this one. thank you soooooooooooooo much! I really appreciate it! Have an amazing day! 

@Washynig

Awesome! Hopefully your next Spotify sessions will remain uninterrupted. 🙂

 

@PrettyFlyMom

Have you tried those steps posted in this thread? If not, please try them out and report back. 🙂

I had the same problem but I managed to fix it.

1. Right click on the taskbar and click on task manager.

2. Scroll all the way until you found Spotify. End the task until you do not see Spotify.

3. Install Spotify

 

I hope this helps!! 😆  

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