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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • 24 likes
  • Mac
    Windows
  • 134275 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Downloaded music dissapeared

PlanPremiumCountryPolandDeviceLenovo B590Operating SystemWindows 10 Pro Hi! I have a problem. My saved music dissapeared. I had this issue before, but I ignored it, because I thought it was a problem connected with my overloaded OS I re-installed sys...

  • Visitor
  • Plan Premium Country Poland Device Lenovo B590 Operating System Windows 10 Pro   Hi! I have a problem. My saved music dissapeared. I had this issue before, but I ignored it, because I t...
  • 173 Views
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  • 173 Views
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Music's in playlist don't appear on PC but in phone appers

PlanFreeCountryPortugalDevicePCOperating System Windows 10 My Question or IssueMy spotify started buged everytime i changed app so I reininstall it.It only get worse. Now my playlist apper's without any music. I go to spotify on my phone (Iphone 6s) ...

  • Casual Listener
  • Plan Free Country Portugal Device PC Operating System   Windows 10   My Question or Issue My spotify started buged everytime i changed app so I reininstall it. It only get worse...
  • Tnunes1702
  • Casual Listener
  • 190 Views
  • 1 replies
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  • 190 Views
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Add podcasts to a playlist and shuffle through all of them.

Currently I'm learning japanese and I'd like to use podcasts as "background noise" while I work.For that purpose, I found several podcasts that are in japanese.How can I create a playlist that includes all episodes of all podcasts and shuffles throug...

  • Casual Listener
  • Currently I'm learning japanese and I'd like to use podcasts as "background noise" while I work. For that purpose, I found several podcasts that are in japanese. How can I create a playlist that in...
  • MattDeox
  • Casual Listener
  • 1828 Views
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  • 1828 Views
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Solved!! spotify

Valley of the KingsRitual l can not play it way 

  • Music Fan
  • Valley of the Kings Ritual  l can not play it way 
  • OneByBoo
  • Community Legend
  • 412 Views
  • 3 replies
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  • 412 Views
  • 3 replies
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SPOTIFY BROWSE WORKS,BUT NOT SPOTIFY APP.

PlanFreeCountryFinlandDeviceDesktopOperating SystemWindows 10My Question or Issuehello. i was testing out Spotify Browse because Spotify app says ''Can't play current song'' and Browse works. can you fix the cant play current song glitch?? Spotify ap...

  • Visitor
  • Plan Free Country Finland Device Desktop Operating System Windows 10 My Question or Issue hello.   i was testing out Spotify Browse because Spotify app says ''Can't play current song'...
  • OneByBoo
  • Community Legend
  • 449 Views
  • 1 replies
  • 0 likes
  • 449 Views
  • 1 replies
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Solved!! Spotify will not work no matter what on desktop (SOLVED)

PlanFreeCountryAustraliaDeviceDesktopOperating SystemWin 7 My Question or IssueA few weeks ago i reinstalled spotify, can't remember the issue i was having at the time, anyway when i reinstalled it all my playlists are empty and i can't play any song...

  • Regular
  • Plan Free Country Australia Device Desktop Operating System Win 7   My Question or Issue A few weeks ago i reinstalled spotify, can't remember the issue i was having at the time, anywa...
  • AncieenT
  • Visitor
  • 1222 Views
  • 5 replies
  • 1 likes
  • 1222 Views
  • 5 replies
  • 1 likes

spotify stops playing

PlanfreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueRecently spotify will randomly stop playing music. It happenes during adds. The add will want to play, but it just sits there on 0 of 30 seconds. I tried reinstalling the app, b...

  • Casual Listener
  • Plan free Country USA Device PC Operating System Windows 10   My Question or Issue Recently spotify will randomly stop playing music.  It happenes during adds.  The add will ...
  • cj66
  • Regular
  • 1454 Views
  • 6 replies
  • 5 likes
  • Bugged playback
  • 1454 Views
  • 6 replies
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Spotify keeps creating .FILE files on my computer!

For a while .FILE files have been automatically creating themselves in My Documents (specifically the folder where I keep my mp3s). When I try deleting them (about 3GB appears each day), some of them can't be deleted because 'the file is open in Spot...

  • Casual Listener
  • For a while .FILE files have been automatically creating themselves in My Documents (specifically the folder where I keep my mp3s). When I try deleting them (about 3GB appears each day), some of th...
  • GussyL
  • Newbie
  • 5284 Views
  • 6 replies
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  • Windows
  • 5284 Views
  • 6 replies
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Need help with Cortana

PlanPremiumCountryItalyDevicePcOperating System Windows 10 My Question or IssueI have linked cortana with spotify(downloaded from microsoft store) through the notebook option.The problem is that when i give the command she is not able to start the so...

  • Casual Listener
  •   Plan Premium Country Italy Device Pc Operating System  Windows 10   My Question or Issue I have linked cortana with spotify(downloaded from microsoft store) through the no...
  • tiglat
  • Casual Listener
  • 494 Views
  • 1 replies
  • 1 likes
  • 494 Views
  • 1 replies
  • 1 likes

Cortana does not play when I tell her to

PlanPremiumCountryGermany (PC is set to US)DevicePCOperating SystemWindows 10 My Question or IssueI linked Cortana to Spotify, but for some reason she only responds to "Play" "Stop" and "Next" and only in the current playlist.Ask for a specific song ...

  • Visitor
  • Plan Premium Country Germany (PC is set to US) Device PC Operating System Windows 10   My Question or Issue I linked Cortana to Spotify, but for some reason she only responds to "Play"...
  • tiglat
  • Casual Listener
  • 590 Views
  • 1 replies
  • 1 likes
  • 590 Views
  • 1 replies
  • 1 likes

Cortana not playing a song on demand but can stop and resume just fine

PlanPremiumCountryPortugalDevicePC, Windows app store, SpotifyOperating SystemWindows 10 Pro 64bit My Question or Issuei cant figure if its cortana or spotify not properly playing my requests, but when i query a resume or pause it works just fine, al...

  • Casual Listener
  • Plan Premium Country Portugal Device PC, Windows app store, Spotify Operating System Windows 10 Pro 64bit   My Question or Issue i cant figure if its cortana or spotify not properly pl...
  • tiglat
  • Casual Listener
  • 786 Views
  • 3 replies
  • 2 likes
  • 786 Views
  • 3 replies
  • 2 likes

Problem Between Google Maps & Spotify

PlanPremiumCountryAE DeviceHuawei 10 plusOperating SystemAndroid 9 My Question or Issuein googl maps when i press over spotify popup icon gives me this error ( To play music , you need to connect to spotify when it's safe to do so ) could someone hel...

  • Casual Listener
  • Plan Premium Country AE   Device Huawei 10 plus Operating System Android 9   My Question or Issue in googl maps when i press over spotify popup icon gives me this error ( To play...
  • Kareem_Figo
  • Casual Listener
  • 738 Views
  • 1 replies
  • 0 likes
  • Connect
    google maps
    problem
    Spotify
  • 738 Views
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Superuser Contribution CAN'T PLAY THE CURRENT SONG

PlanFreeCountrySlovenia- but VPN (Poland)DevicePC- windows 10Operating SystemWindows 10 home My Question or IssueI'm getting this issue: can't play the current song. I try all i found in forum, like turning off hardware aceleration, or cleaning cache...

  • Regular
  • Plan Free Country Slovenia- but VPN (Poland) Device PC- windows 10 Operating System Windows 10 home   My Question or Issue I'm getting this issue: can't play the current song. I try al...
  • lukahrovat
  • Regular
  • 1254 Views
  • 9 replies
  • 1 likes
  • 1254 Views
  • 9 replies
  • 1 likes

''Hide this song'' button does not work and has no UI effect

PlanPremium FamilyCountrySwitzerlandDevice(Windows Client, Android App)Operating System(Windows 10, Android 9) My Question or IssueThe ''Hide this song'' button (also just bring back the dislike button please) in Playlist based Radios does nothing on...

  • Visitor
  • Plan Premium Family Country Switzerland Device (Windows Client, Android App) Operating System (Windows 10, Android 9)   My Question or Issue The ''Hide this song'' button (also just br...
  • OneByBoo
  • Community Legend
  • 909 Views
  • 1 replies
  • 3 likes
  • 909 Views
  • 1 replies
  • 3 likes

Solved!! 'Made for you' page appears cut (only half visible, can't scroll) see attached screenshot

PlanPremiumCountryIndiaDeviceLenovo T480Operating SystemWindows 10 x64(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHard to put into words, but only the first few playlists in the 'made for you' section are visible, and the last visible...

  • Newbie
  • Plan Premium Country India Device Lenovo T480 Operating System Windows 10 x64 (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hard to put into words, but only the ...
  • eltoch
  • Composer
  • 1520 Views
  • 1 replies
  • 0 likes
  • 1520 Views
  • 1 replies
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How to clear all liked songs from library?

PlanFree/PremiumCountryUSA DeviceWindows Surface Pro TabletOperating SystemWindows 10 My Question or Issue I need to clear all the songs from the "liked songs" section of my library. Previous posts on this site mention that I can navigate to the like...

  • Newbie
  • Plan Free/Premium Country USA  Device Windows Surface Pro Tablet Operating System Windows 10  My Question or Issue   I need to clear all the songs from the "liked songs" sect...
  • CesarCedeno
  • Casual Listener
  • 727 Views
  • 1 replies
  • 2 likes
  • 727 Views
  • 1 replies
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Why Cant I Play My Playlist Out of Order on Desktop?

PlanFreeCountryAustraliaDeviceLeveno Thinkpad x390Operating SystemWindows 10 My Question or IssueI know on phone, you have limted amount of skips and only can either play your playlist on shuffle or in order, but on desktop, on your playlist there wa...

  • Visitor
  • Plan Free Country Australia Device Leveno Thinkpad x390 Operating System Windows 10   My Question or Issue I know on phone, you have limted amount of skips and only can either play you...
  • Emilia_8
  • Spotify Star
  • 471 Views
  • 1 replies
  • 1 likes
  • 471 Views
  • 1 replies
  • 1 likes

How yto create my own Radio

PlanPremiumCountryFranceDeviceAllOperating SystemAll My Question or IssueHow to create my own Radio station ?look like it is not possible ... why ? Thank youGregory

  • Casual Listener
  • Plan Premium Country France Device All Operating System All   My Question or Issue How to create my own Radio station ? look like it is not possible ... why ?   Tha...
  • Emilia_8
  • Spotify Star
  • 446 Views
  • 1 replies
  • 0 likes
  • 446 Views
  • 1 replies
  • 0 likes

Is there a way to revert to an older spotify version in which the library functions the old way?

PlanPremiumCountryUnited StatesOperating SystemWindows 10My Question or IssueThe new way the library functions is extremely obnoxious and counter intuitive. I have tried to install older versions of spotify to revert the way the library functions but...

  • Regular
  • Plan Premium Country United States Operating System Windows 10 My Question or Issue The new way the library functions is extremely obnoxious and counter intuitive. I have tried to install olde...
  • FizzXD
  • Casual Listener
  • 2057 Views
  • 2 replies
  • 14 likes
  • 2057 Views
  • 2 replies
  • 14 likes

Shuffle just doesn't work.

PlanPremiumCountryUSADeviceGalaxy 10 Plus, WindowsOperating SystemAndroid 9.0, Windows 10 Pro My Question or IssueThe algorithm that Spotify employs to "shuffle" songs is a complete and utter joke. My library onspotify contains over 2,500 songs and y...

  • Casual Listener
  • Plan Premium Country USA Device Galaxy 10 Plus, Windows Operating System Android 9.0, Windows 10 Pro   My Question or Issue The algorithm that Spotify employs to "shuffle" songs is a c...
  • xiacom
  • Newbie
  • 1583 Views
  • 4 replies
  • 8 likes
  • 1583 Views
  • 4 replies
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