Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81124 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
776334 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18136 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I’m using new version of desktop app and I have noticed that sorting songs manually (by drag&drop) isn’t very smooth now. When I’m near end of my playlist with many songs and I want to move a song to top the screen isn’t scrolling automatically. I ne...
I’m using new version of desktop app and I have noticed that sorting songs manually (by drag&drop) isn’t very smooth now. When I’m near end of my playlist with many songs and I want to move a son...
Spotify Legend
1346 Views
1 replies
3 likes
My Question or Issuei want to start a collaborative playlist with my cousins but also want the playlist to mention who added the song (when the playlist is public). i know a collaborative playlist can't be made public but i saw someones playlist wher...
My Question or Issue i want to start a collaborative playlist with my cousins but also want the playlist to mention who added the song (when the playlist is public). i know a collaborative playlist ...
Spotify Legend
1087 Views
2 replies
0 likes
(soory for my english Im not native) Hi I had some problems with spotify few days ago (like 2-5 ago dont remember anymore). So I did clean reinstall and now its even worse. When I turn it on its says im offline (error code: 4). But its acting really ...
(soory for my english Im not native) Hi I had some problems with spotify few days ago (like 2-5 ago dont remember anymore). So I did clean reinstall and now its even worse. When I turn it on its says...
Spotify Legend
2421 Views
1 replies
0 likes
PlanPremiumCountryLithuaniaDeviceDesktopOperating SystemWindows 10 My Question or Issue
Plan Premium Country Lithuania Device Desktop Operating System Windows 10 My Question or Issue
Spotify Legend
638 Views
2 replies
1 likes
PlanPremium Operating SystemWindows 10 My Question or IssueMy Spotify won't play any music (everything is greyed out), because it believes that there is no internet connection. Nothing else on my PC believes there is no internet connection. It's like...
Plan Premium Operating System Windows 10 My Question or Issue My Spotify won't play any music (everything is greyed out), because it believes that there is no internet connection...
Spotify Legend
422 Views
1 replies
0 likes
I received an upgraded version of Windows and in the same time an upgrade of SpotifyThe version is now 1.1.47.684.g136419d9-a (on windows 10 family version 2004)I have the Premium subscription.Since the upgrade, the FULL SCREEN button has disappeared...
I received an upgraded version of Windows and in the same time an upgrade of Spotify The version is now 1.1.47.684.g136419d9-a (on windows 10 family version 2004) I have the Premium subscription. ...
Casual Listener
5349 Views
5 replies
2 likes
PlanPremiumCountryUSA Device(Desktop PC)Operating System(Windows 10 Pro x64 1909) My Question or IssueIf I minimize Spotify, and then bring it back/maximize it, the Spotify application resizes to a different size, and is now on two monitors instead o...
Plan Premium Country USA Device (Desktop PC) Operating System (Windows 10 Pro x64 1909) My Question or Issue If I minimize Spotify, and then bring it back/maximize it, the Sp...
Spotify Legend
510 Views
1 replies
0 likes
I am using Spotify free the version 1.1.40.508.gd5bc2931 the OS is "windows 8.1 professional" ,the problem appear after i log out and login again then i notice that offline option from the menu is missing. i tried to log out and login again, but the ...
I am using Spotify free the version 1.1.40.508.gd5bc2931 the OS is "windows 8.1 professional" ,the problem appear after i log out and login again then i notice that offline option from the menu ...
Spotify Legend
2514 Views
7 replies
1 likes
I have read the other posts on this topic, but none have been exactly my situation. I can never open the video version of this without reinstalling the app and rebooting my desktop. For the record, the audio only version won't play either, but I don'...
I have read the other posts on this topic, but none have been exactly my situation. I can never open the video version of this without reinstalling the app and rebooting my desktop. For t...
835 Views
0 replies
1 likes
I have so many daily mix playlists that I am unable to scroll to the side and see all of them. At the 6th mix, it cuts off the preview halfway and I can't see anything past that, as there's no slider or scroll sideways button or anything. Is there a ...
I have so many daily mix playlists that I am unable to scroll to the side and see all of them. At the 6th mix, it cuts off the preview halfway and I can't see anything past that, as there's no slider...
Casual Listener
402 Views
1 replies
0 likes
HelloMy spotify PC version seems to be broken. Web Play as well as desktop app.In my discover weekly / release radar I can't dislike any tracks. The button is missing. And all the disliked songs from the app I can still see and have to listen on PC. ...
Hello My spotify PC version seems to be broken. Web Play as well as desktop app. In my discover weekly / release radar I can't dislike any tracks. The button is missing. And all the disliked songs ...
Casual Listener
937 Views
6 replies
8 likes
PlanPremiumCountryUSADeviceThinkpad T480s Ultra, audio via USB U-Phoria UMC404HD audio interfaceOperating SystemWindows 10My Question or IssueSpotify works fine when using my Thinkpad's built-in speakers, but when using my USB audio interface (a U-Ph...
Plan Premium Country USA Device Thinkpad T480s Ultra, audio via USB U-Phoria UMC404HD audio interface Operating System Windows 10 My Question or Issue Spotify works fine when using my Thin...
682 Views
0 replies
1 likes
Family PlanPremiumThe region is set to USA, but I currently live in Ireland I'm not sure exactly what the device is, but it's running windows 10 My IssueI was listening to music on my desktop application, and I unplugged my headphones to try to untie...
Family Plan Premium The region is set to USA, but I currently live in Ireland I'm not sure exactly what the device is, but it's running windows 10 My Issue I was listening to mus...
Spotify Legend
787 Views
1 replies
0 likes
I am a Windows 10 user and use Skype on my Desktop with a headset. I like to listen music via Spotify when working but want it muted while I make a call. I have tried the audio settings in Windows Settings but cannot find one that addresses this issu...
I am a Windows 10 user and use Skype on my Desktop with a headset. I like to listen music via Spotify when working but want it muted while I make a call. I have tried the audio sett...
Roadie
2596 Views
4 replies
0 likes
all my other playlists have the sort by date added function, except 1 one them. just 1 single playlist that i listen to most cant do it. why? I suspect it is due to it containing some local files that aren't on spotify. but why is this so? can this j...
all my other playlists have the sort by date added function, except 1 one them. just 1 single playlist that i listen to most cant do it. why? I suspect it is due to it containing some local files tha...
377 Views
0 replies
4 likes
when my queue ends I just want music to stop playing music instead it will add songs to next up and play them, these are either songs from the same artist as an album I just listened to or songs from a playlist I listened to earlier.how do I make Spo...
when my queue ends I just want music to stop playing music instead it will add songs to next up and play them, these are either songs from the same artist as an album I just listened to or songs from...
253 Views
0 replies
0 likes
PlanFreeCountryThe NetherlandsDeviceHP LaptopOperating SystemWindows 10 My Question or IssueNothing is loading in the spotify program. I can't play any songs or open playlists. I have this issue 3 days now, and I'm starting to get fed up with these p...
Plan Free Country The Netherlands Device HP Laptop Operating System Windows 10 My Question or Issue Nothing is loading in the spotify program. I can't play any songs or open playlist...
Casual Listener
4254 Views
4 replies
0 likes
I'm a Premium User and I've been using Spotify for about 7/8 months but recently every time I open Spotify on my computer it crashes after 3-5 seconds and I have tried logging out, deleting all the files and reinstalling but nothing is working, Its c...
I'm a Premium User and I've been using Spotify for about 7/8 months but recently every time I open Spotify on my computer it crashes after 3-5 seconds and I have tried logging out, deleting all the f...
Gig Goer
650 Views
1 replies
1 likes
I have just upgrade Spotify Desktop on Windows 10 to the latest version, and now the app cannot connect to the internet! It shows in the bottom a "Offline" message, and at the top "No internet connection detected. Spotify will automatically try to re...
I have just upgrade Spotify Desktop on Windows 10 to the latest version, and now the app cannot connect to the internet! It shows in the bottom a "Offline" message, and at the top "No internet connec...
Spotify Legend
520 Views
1 replies
1 likes
I tried uninstall and download it again. Sometime can show the it. Sometime worse. And now it always be a black screen. Help me and thanks a lot.
I tried uninstall and download it again. Sometime can show the it. Sometime worse. And now it always be a black screen. Help me and thanks a lot.
Spotify Legend
1252 Views
2 replies
0 likes
