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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!! Error 30

PlanFree/PremiumCountryIrelandDeviceHp Pavillion DesktopOperating SystemWindows 10 My Question or IssueI've read other articles and support pages and completed all steps (Clean install, Deleting Spotify folder, checking hosts document) none have work...

  • Visitor
  • Plan Free/Premium Country Ireland Device Hp Pavillion Desktop Operating System Windows 10   My Question or Issue I've read other articles and support pages and completed all steps (Cle...
  • OneByBoo
  • Community Legend
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  • Error 30
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Sporify skipping songs by itself

PlanPremiumCountryDenmarkDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify is instantly skipping songs, it doesn't do it anywhere else not even the web version of spotify. It started when i got some new headphones i tried switching ...

  • Visitor
  • Plan Premium Country Denmark Device Desktop Operating System Windows 10   My Question or Issue Spotify is instantly skipping songs, it doesn't do it anywhere else not even the web vers...
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Superuser Contribution Random song changes with volume change aswell

PlanPremiumCountry DeviceAndroidOperating SystemWindows 10 My Question or IssueWhen listening playlist it randomly changes the playlist to a single song. Lately, it just clears the queue. Also, it lowers the volume to maybe 10% but today it just mute...

  • Casual Listener
  • Plan Premium Country   Device Android Operating System Windows 10   My Question or Issue When listening playlist it randomly changes the playlist to a single song. Lately, it just...
  • rihhard1
  • Casual Listener
  • 611 Views
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delete

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy can't I delete Recently Played or anything at all? I know I am not the only one who is bo...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why can...
  • 引きこもり
  • Roadie
  • 281 Views
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Solved!! Playlists not updating

PlanFree/PremiumDeviceHP PavillionOperating System Windows 10,etc My Question or IssueHey, so basically, I was updating my playlists by changing their names, descriptions and cover art. The only thing that actually updated on them were the names and ...

  • Roadie
  • Plan Free/Premium Device HP Pavillion Operating System  Windows 10,etc   My Question or Issue Hey, so basically, I was updating my playlists by changing their names, descriptions an...
  • -Dylliance-
  • Roadie
  • 525 Views
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  • Cover Art
    Description
    Playlist Cover image change
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Connect to a device not working

None of the below information is required. However, the more you provide the easier it will b e for us to try and help.Plan/PremiumCountryAustralia DeviceWindows 10(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Or...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will b   e for us to try and help. Plan /Premium CountryAustralia   DeviceWindows 10 (iPhone 8...
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Weird issue

DevicePCOperating SystemWindows 10 Using the web based player. If I click on a single and then go back to the artist page the single I clicked on has moved to the album section!

  • Visitor
  • Device PC Operating System Windows 10   Using the web based player. If I click on a single and then go back to the artist page the single I clicked on has moved to the album section! &nb...
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Can't 'like' local songs?

I can't find a way to 'like' a local song, yet if I play the same song from spotify's library I can like it. Local songs also do not appear in 'Recently Played'. My conclusion is that local songs do not contribute to recommendations, is that correct?...

  • Casual Listener
  • I can't find a way to 'like' a local song, yet if I play the same song from spotify's library I can like it.  Local songs also do not appear in 'Recently Played'.   My conclusion is th...
  • 引きこもり
  • Roadie
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Solved!! Clear Liked songs

How can I easily clear all my Liked Songs, with a mouse click or two? I have almost 1,500 and want to start over again. Thanks.PlanPremiumCountryUSADeviceWindowsOperating SystemWindows 10,My Question or IssueHow can I easily clear all my Liked Songs,...

  • Casual Listener
  • How can I easily clear all my Liked Songs, with a mouse click or two?  I have almost 1,500 and want to start over again.  Thanks. Plan Premium Country USA Device Windows Operating Sy...
  • 引きこもり
  • Roadie
  • 427 Views
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Superuser Contribution No "don't play this music" button for daily mixes on desktop app

PlanFreeCountryNew ZealandDeviceHP ProbookOperating SystemWindows 10 My Question or IssueI have been using the Spotify mobile app for a while and really like how there is the option to tell Spotify that you don't want to hear a certain song or artist...

  • Casual Listener
  • Plan Free Country New Zealand Device HP Probook Operating System Windows 10   My Question or Issue I have been using the Spotify mobile app for a while and really like how there is the...
  • Emilia_8
  • Spotify Star
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mouse button 3,4,5 issues

There is some bad code associated with mouse buttons 3,4,5 in the Spotify PC desktop client. It doesn't necessarily break anything as far as I can tell. However, it reflects the low quality and neglect of the Spotify desktop experience. These are bas...

  • Songwriter
  • There is some bad code associated with mouse buttons 3,4,5 in the Spotify PC desktop client. It doesn't necessarily break anything as far as I can tell. However, it reflects the low quality and negle...
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Superuser Contribution Can't see any album, playlist or artist image

PlanPremiumCountryRomaniaOperating SystemWindows 10 I've tried reinstalling the app but the images that were saved (in cache probably) previously dissapeared and now there is no artwork on the entire app, except personalized playlist images.I wouldn'...

  • Casual Listener
  • Plan Premium Country Romania Operating System Windows 10   I've tried reinstalling the app but the images that were saved (in cache probably) previously dissapeared and now there is no ar...
  • Ashktarr
  • Casual Listener
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  • 700 Views
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Clicking the album icon doesn't take you to the correct song

PlanPremiumDeviceComputer running Windows 10Operating SystemWindows 10 My Question or IssueThis is a bug that has been bothering me for a while now, not sure how long it's been around, but thought I should post a bug report so that it might get fixed...

Spotify GIF.gif
  • Newbie
  • Plan Premium Device Computer running Windows 10 Operating System Windows 10   My Question or Issue This is a bug that has been bothering me for a while now, not sure how long it's been a...
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Superuser Contribution Windows 7: Sotify hide volume control icon in systray

Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's less accurate. Why Spotify forces this behaviour?

  • Newbie
  • Revently I've noticed when I run Spotify (Windows 7 x64) volume control icon vanishes 😞 This is very annoying, I simply get use to click on that icon to control volume, not inside Spotify as it's...
  • Ivan
  • Spotify Legend
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All playlists available

PlanPremiumCountry Netherlands DevicePCOperating SystemWindows 10 My Question or Issue I want to see all the playlists from the user The Sound of Spotify.In the list of Public Playlistst I only see the first 200 lists, but they have more than 3000 li...

  • Regular
  • Plan Premium Country Netherlands   Device PC Operating System Windows 10     My Question or Issue   I want to see all the playlists from the user The Sound of Spotify....
  • Edsworld
  • Regular
  • 468 Views
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  • 468 Views
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Problems with playback on windows

PlanPremiumCountryBrazilDeviceRedmi Note 7Operating System Windows 10 My Question or IssueI'm having trouble using Spotify on the desktop, I can use it normally on my phone and on the desktop when the sound comes out on the monitor, but when I put it...

  • Newbie
  •   Plan Premium Country Brazil Device Redmi Note 7 Operating System  Windows 10   My Question or Issue I'm having trouble using Spotify on the desktop, I can use it normally...
  • mAbdelkafy
  • Visitor
  • 394 Views
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  • 394 Views
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Superuser Contribution Heart icon is not changing after adding/removing song to liked ones

PlanPremiumCountryPolandDevicehp laptopOperating SystemWindows 10,app version 1.1.25.559.g85cf5e4c Step to reproduce:1. Go to one of playlist2. Play one of song3. Click heart icon in bottom left corner -> song is added to liked ones4. Click one more ...

  • Casual Listener
  • Plan Premium Country Poland Device hp laptop Operating System Windows 10, app version 1.1.25.559.g85cf5e4c   Step to reproduce: 1. Go to one of playlist 2. Play one of song 3. Click...
  • krecikos87
  • Casual Listener
  • 298 Views
  • 2 replies
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  • 298 Views
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Fichier musique téléchargée corrompu impossible à lire

PlanPremiumCountryFranceOperating System(Windows 7) My Question or IssueBonjour,Je me suis abonnée pour télécharger des musiques.Malheureusement les fichiers téléchargés sont corrompus.Impossible de les lire !Une seule musique téléchargée → une dizai...

  • Visitor
  • Plan Premium Country France Operating System (Windows 7)   My Question or Issue Bonjour, Je me suis abonnée pour télécharger des musiques. Malheureusement les fichiers téléchargés sont...
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Superuser Contribution Random Malware in Spotify App

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Since the past week I randomly had this (what I assume is) malware popup in my desktop app. ...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...
  • Mario
  • Spotify Legend
  • 620 Views
  • 1 replies
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  • 620 Views
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Ads screws up my multiple screen settings

PlanFree/PremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueI use the desktop app a lot at work, where I have 3 computer screens (monitors). I have arranged the windows the way I want on all 3 screens. But whenever an ads sho...

  • Newbie
  • Plan Free/Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue I use the desktop app a lot at work, where I have 3 computer screens (monitors). I have a...
  • 259 Views
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  • 259 Views
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