Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43835 Views
76 replies
26 likes

43835 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71238 Views
268 replies
21 likes

71238 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5013 Views
1 replies
6 likes

5013 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145034 Views
0 replies
26 likes
Mac
Windows

145034 Views
0 replies
26 likes

Superuser Contribution Windows 10 PC Recently played not updating

PlanPremiumCountryusaDevicePCOperating SystemWindows 10My Question or IssueOn my PC there are 3 possible “recently played”Home Page: This has not updated in monthsIn my library: This one updates sometimes once per day OR a day later and not everythin...

lastwillis
Regular
Plan Premium Country usa Device PC Operating System Windows 10 My Question or Issue On my PC there are 3 possible “recently played” Home Page: This has not updated in months In my library...
2020-02-12 5:43:23 PM
2020-09-04 2:01:41 PM
AeroZ
Composer
1111 Views
5 replies
1 likes

1111 Views
5 replies
1 likes

[Desktop] Error code: auth:2

PlanFreeCountryUSADeviceComputerOperating SystemWindows 10 My Question or IssueMy issue is that I can login in to spotify through the my browser but I can't login in the desktop app which I downloaded from the site and not microsoft store. I've seen ...

MicoWazzle
Regular
Plan Free Country USA Device Computer Operating System Windows 10 My Question or Issue My issue is that I can login in to spotify through the my browser but I can't login in the desk...
2020-09-04 1:41:05 PM
786 Views
0 replies
1 likes

786 Views
0 replies
1 likes

Spotify stops when next advertisements is going to play

PlanFreeCountryPolandOperating System Windows My Question or Issue

arapik
Visitor
Plan Free Country Poland Operating System Windows My Question or Issue
2020-09-04 12:19:03 PM
195 Views
0 replies
0 likes

195 Views
0 replies
0 likes

can't fix my hacking problem

PlanStudent PremiumCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueHi! I believe my account's been hacked and I've done everything to try and fix it.I changed my password (3 times!!) and logged out everywhere multiple times. I...

muddly
Casual Listener
Plan Student Premium Country USA Device HP Laptop Operating System Windows 10 My Question or Issue Hi! I believe my account's been hacked and I've done everything to try and fix it. ...
2020-09-04 7:16:41 AM
2020-09-04 11:28:17 AM
GrifGrif
Songwriter
592 Views
1 replies
0 likes

592 Views
1 replies
0 likes

When I start the app it also opens spotify.com in the browser. Make it stop!

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

garyglas
Music Fan
Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9,...
2020-09-02 7:16:12 AM
2020-09-04 8:02:17 AM
garyglas
Music Fan
8993 Views
8 replies
1 likes

8993 Views
8 replies
1 likes

PC Windows Desktop is Glitchy

I'm on Premium and have the desktop app on my PC using Windows 10.The desktop app feels particularly glitchy for podcasts.1) When I hit pause, the audio/video continues to play for 5-10 seconds. Similarly when I hit play, it can take 5-10 seconds to ...

killsaw
Visitor
I'm on Premium and have the desktop app on my PC using Windows 10. The desktop app feels particularly glitchy for podcasts. 1) When I hit pause, the audio/video continues to play for 5-10 s...
2020-09-04 1:19:28 AM
373 Views
0 replies
0 likes
desktop app
Glitch
podcast

373 Views
0 replies
0 likes

Solved!! Spotify Starts Automatically Even When Advanced Settings are Changed

My Question or IssueMy advanced settings are set to "No" for automatic start up but Spotify still starts automatically and every time it does my computer slows down and freezes even if I exit from the app. I use this app every day but if this continu...

lethal_lees
Casual Listener
My Question or Issue My advanced settings are set to "No" for automatic start up but Spotify still starts automatically and every time it does my computer slows down and freezes even if I exit from ...
2019-10-29 5:52:11 PM
2020-09-03 12:42:44 AM
lethal_lees
Casual Listener
1035 Views
2 replies
0 likes
advanced settings
automatic startup
Windows 10

1035 Views
2 replies
0 likes

spotify won't work

i've tried uninstall and reinstall on my pc - and nothing worksi've tried deleting cache - nothing worksi've tried unclick the hardware acceleration - nothing!!! no matter what i did/do - spotify don't play anything!!! i'm losing it! help

maayan87
Visitor
i've tried uninstall and reinstall on my pc - and nothing works i've tried deleting cache - nothing works i've tried unclick the hardware acceleration - nothing!!! no matter what i did/do ...
2020-09-03 12:13:30 AM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Spotify keeps skipping songs

PlanPremiumDeviceLenovo LegionOperating SystemWindows 10 My Question or Issue When I tried to play a song, it keeps skipping, this is really frustrating. What can I do about it? It works fine with my phone but with my laptop it is so annoying. I trie...

deirym
Casual Listener
Plan Premium Device Lenovo Legion Operating System Windows 10 My Question or Issue When I tried to play a song, it keeps skipping, this is really frustrating. What can ...
2020-09-03 6:06:50 PM
2020-09-03 7:54:33 PM
deirym
Casual Listener
539 Views
2 replies
0 likes

539 Views
2 replies
0 likes

Superuser Contribution Spotify has lost its mind nothing really working right

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify on my pc has been acting really strange lately and I have no idea how to fix it. I can navigate just fine but I can't choose the song to play. I click it and not...

BaToots
Newbie
Plan Premium Country USA Device Desktop Operating System Windows 10 My Question or Issue Spotify on my pc has been acting really strange lately and I have no idea how to fix ...
2020-09-03 2:00:06 AM
2020-09-03 11:20:35 AM
Ivan
Spotify Legend
288 Views
1 replies
0 likes

288 Views
1 replies
0 likes

Superuser Contribution Cant like songs

PlanFreeCountryUSADeviceLaptopOperating SystemWindows 10My Question or IssueI'm trying to like 2 songs that I found on spotify, but when I try to, the button isn't there at all. What can I do in this situation? The songs are https://open.spotify.com/...

zachariapopcorn
Casual Listener
Plan Free Country USA Device Laptop Operating System Windows 10 My Question or Issue I'm trying to like 2 songs that I found on spotify, but when I try to, the button isn't there at all. Wha...
2020-09-03 6:25:12 AM
2020-09-03 10:59:18 AM
Ivan
Spotify Legend
358 Views
1 replies
0 likes

358 Views
1 replies
0 likes

Superuser Contribution Je ne peux lire aucune musique

Aucune des informations ci-dessous n'est requise. Cependant, plus vous en fournirez, plus il nous sera facile d'essayer de vous aider.PlanPremiumPaysFranceDispositifOrdinateurSystème opérateurWindows 10 Ma question ou problèmeJ'ai un problème depuis ...

Romsss
Casual Listener
Aucune des informations ci-dessous n'est requise. Cependant, plus vous en fournirez, plus il nous sera facile d'essayer de vous aider. Plan Premium Pays France Dispositif Ordinateur Système op...
2019-07-24 12:37:47 AM
2020-09-03 9:25:36 AM
Mihail
Spotify Legend
7342 Views
6 replies
4 likes

7342 Views
6 replies
4 likes

Superuser Contribution Album art, Artist and Track all out of sync/frozen

Brief description of the issue:The album art, artist and track title seem to freeze at random occasions after an ad has played. Post advert, the song slider remains stuck at 30 seconds and is unusable. See attached image. Steps to reproduce the issue...

geaneybeans
Casual Listener
Brief description of the issue: The album art, artist and track title seem to freeze at random occasions after an ad has played. Post advert, the song slider remains stuck at 30 seconds and is unusa...
2016-11-17 5:23:44 PM
2020-09-03 8:27:28 AM
Mihail
Spotify Legend
937 Views
5 replies
0 likes
Windows

937 Views
5 replies
0 likes

App auto-downloading all music on device

PlanPremiumCountry Operating SystemWindows 10 My Question or IssueHi there - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my laptop - about 150GB - which will take 13 hours and makes the app unusable. How do I ge...

ElephantLagoon
Visitor
Plan Premium Country Operating System Windows 10 My Question or Issue Hi there - when I log in to the Spotify app on Windows it's auto downloading ALL the music on my lapt...
2020-09-02 9:45:28 PM
2020-09-02 10:07:09 PM
GrifGrif
Songwriter
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

Solved!! "Spotify can't play this right now. If you have the file on your computer you can import it."

PlanFreeCountryUnited StatesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueSo about a week ago my Spotify app stopped working and kept saying if you have the file on your computer you can import it and I have read through about 15 f...

user-removed
Visitor
Plan Free Country United States Device Acer Nitro 5 Operating System Windows 10 My Question or Issue So about a week ago my Spotify app stopped working and kept saying i...
2020-08-31 10:51:23 PM
2020-09-02 7:38:49 PM
user-removed
Not applicable
5732 Views
3 replies
0 likes

5732 Views
3 replies
0 likes

I cannot get spotify premium on my account anymore

PlanFree but I used to have premiumCountryUnited StatesMy Question or IssueI used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Premium and every time I try to upgrade the message of "Somethin...

beedzfc
Visitor
Plan Free but I used to have premium Country United States My Question or Issue I used to have Spotify premium but I cancelled my plan a few months ago, however now I want to require Spotify Pre...
2020-09-02 6:55:20 PM
2020-09-02 7:15:57 PM
Billy-J
Spotify Star
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

[Desktop] Optimising the Spotify app on Windows

Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?

rb707
Visitor
Currently the Spotify app on Windows 10, whether it be from the Windows store or not, runs like garbage. Would it be possible to optimise the app so it runs as well as it does on IOS and Android?&nbs...
2020-09-02 1:32:05 PM
244 Views
0 replies
0 likes
Desktop

244 Views
0 replies
0 likes

no sound on Windows

Hi everybody,I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart the Laptop from Lenovo etc. I does not have any clue ...

LeaKüpper
Casual Listener
Hi everybody, I have the Problem that since few weeks i have no sound on Windows 10. I use the desktop app of germany and the free version of Spotify. I done everything. I installed it new, restart ...
2020-09-01 2:53:36 PM
2020-09-01 2:59:02 PM
LeaKüpper
Casual Listener
391 Views
1 replies
0 likes
Windows 10 Application

391 Views
1 replies
0 likes

Superuser Contribution Moving about within long podcasts on Garmin Spotify

PlanPremiumCountry UKDeviceGarmin Fenix 5+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tend to find the Spotify app on Garmin smartwatches (i have the Fenix 5+) tends to crash in between sessions, so for example, aft...

John_Vaughan
Newbie
Plan Premium Country UK Device Garmin Fenix 5+ Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I tend to find the Spotify app on Garmin...
2019-03-01 2:58:17 PM
2020-09-01 9:21:31 AM
Xenia
Moderator
1866 Views
3 replies
11 likes

1866 Views
3 replies
11 likes

How to check Offline & cached music

PlanPremiumCountryItalyDeviceAsus TUG FA506IVOperating SystemWindows 10 My Question or IssueHi everyone, I figured out only today how to check the downloaded music on my phone, which was quite nice.However, when looking for something similar for my l...

GiovanniSan
Newbie
Plan Premium Country Italy Device Asus TUG FA506IV Operating System Windows 10 My Question or Issue Hi everyone, I figured out only today how to check the downloaded music on my phon...
2020-08-31 10:52:29 AM
2020-08-31 6:09:25 PM
dinomight
Spotify Star
735 Views
1 replies
0 likes

735 Views
1 replies
0 likes

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