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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

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  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1169 Views
  • 1 replies
  • 4 likes
  • 1169 Views
  • 1 replies
  • 4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140344 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140344 Views
  • 0 replies
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55818 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55818 Views
  • 0 replies
  • 33 likes

Can't fix "Error code 4" no matter what I try

PlanPremiumDevicePC (connected to LAN)Operating SystemWindows 10 My Question or Issue Hello Spotify community, This is the second or third time I am returning to the forum with this issue.My Spotify keeps giving me the famous "No internet connection ...

  • Regular
  • Plan Premium Device PC (connected to LAN) Operating System Windows 10   My Question or Issue   Hello Spotify community,   This is the second or third time I am returning to ...
  • OneByBoo
  • Rising Star 4
  • 555 Views
  • 2 replies
  • 1 likes
  • 555 Views
  • 2 replies
  • 1 likes

Windows 10 app won't update the recently played artists at all.

Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last year).First of all, whenever I used my iPhone or iP...

  • Roadie
  • Windows 10 app (version 1.1.31.703.g256add22) hasn't updated the front-page where it's supposed to show recently listened at all lately (gone actually for many months, I think this started late last ...
  • Samppa3
  • Roadie
  • 483 Views
  • 5 replies
  • 2 likes
  • 483 Views
  • 5 replies
  • 2 likes

Spotify Desktop app won't play when music is connected to bluetooth devices

PlanFree/PremiumCountryGermanyDeviceLenovo Yoga Operating SystemWindows 10 My Question or IssueWhen my airpods pro are connected to my Lenovo Yoga 310 running on windows 10 the music on my spotify desktop app will play but without playing the song, m...

  • Visitor
  • Plan Free/Premium Country Germany Device Lenovo Yoga  Operating System Windows 10   My Question or Issue When my airpods pro are connected to my Lenovo Yoga 310 running on windows...
  • 198 Views
  • 0 replies
  • 1 likes
  • 198 Views
  • 0 replies
  • 1 likes

Superuser Contribution 'Spotify can't play this right now. If you have the file on your computer you can import it.' Error

So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love those songs, they are important to me (actually evey s...

  • Casual Listener
  • So I know a lot of people have encountered this error before and I have checked all the possible solutions online. I hope someone can provide me a new solution that I haven't tried. I really love tho...
  • Elena
  • Moderator
  • 736 Views
  • 5 replies
  • 0 likes
  • Desktop
    Error
    Mobile use
  • 736 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify attempts to open then just shuts down

PlanPremiumCountryUSADeviceWindows DesktopOperating SystemWindows 10 1909 Build 18363.535 My Question or IssueSpotify auto updated yesterday and now it will not run. It attempts to start up then closes down. I uninstalled today and reinstalled v1.1.2...

  • Roadie
  • Plan Premium Country USA Device Windows Desktop Operating System Windows 10 1909 Build 18363.535   My Question or Issue Spotify auto updated yesterday and now it will not run.  It...
  • Xenia
  • Moderator
  • 12810 Views
  • 115 replies
  • 14 likes
  • 12810 Views
  • 115 replies
  • 14 likes

Solved!! Drag songs to sort in own list

PremiumCountryArgentinaDevicewindows 10 My Question or Issuei can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know why with 1 can do it and with the other not. In both i can arrenge by theme or a...

  • Casual Listener
  • Premium Country Argentina Device windows 10     My Question or Issue i can t drag songs to order them in my own created list, but in other list that it s mine i can, i don t know wh...
  • dinomight
  • Spotify Star
  • 452 Views
  • 3 replies
  • 0 likes
  • 452 Views
  • 3 replies
  • 0 likes

[Desktop][Connect] Error code while logging in to my desktop app (error code 5)

Hi community!After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log into my account. I've logged out but when I've tried to ...

  • Visitor
  • Hi community! After turning on my PC today I found out that my app on Windows 10 was in "Offline mode" but my internet was okay and everything else ran smoothly. So I've decided to try to re-log int...
  • 531 Views
  • 0 replies
  • 0 likes
  • Connect
    Desktop
  • 531 Views
  • 0 replies
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Spotify wont go online when resuming from sleep with protonvpn

PlanPremiumCountryDenmark DeviceRyzen 3600 desktop with Intel AX200 wifiOperating SystemWindows 10 My Question or IssueI use protonvpn which when waken from sleep will reconnect, while reconnecting there is no connection to the internet. After it has...

  • Visitor
  • Plan Premium Country Denmark   Device Ryzen 3600 desktop with Intel AX200 wifi Operating System Windows 10   My Question or Issue I use protonvpn which when waken from sleep will...
  • 321 Views
  • 0 replies
  • 2 likes
  • 321 Views
  • 0 replies
  • 2 likes

Spotify Issue

PlanFree/Premium Operating SystemWindows 10 Home My Question or Issue so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up. usually theres a picture on the left to the song. i was wondering if theres a ...

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  • Visitor
  • Plan Free/Premium   Operating System Windows 10 Home   My Question or Issue  so ive been using spotify for a while now and for the past 3 days the tiny song icon isnt showing up...
  • OneByBoo
  • Rising Star 4
  • 251 Views
  • 1 replies
  • 0 likes
  • song icon
    song icon not showing up
  • 251 Views
  • 1 replies
  • 0 likes

Songs skip to queued songs

PlanPremiumCountryunited kingdom Operating System(Windows 10) My Question or IssueWhen I play a song that is in a playlist or an album it will always stop half way through the first song and skip to my queued songs. When there’s nothing in my queue i...

  • Visitor
  • Plan Premium Country united kingdom    Operating System (Windows 10)   My Question or Issue When I play a song that is in a playlist or an album it will always stop half way t...
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Any way to "Refresh" Local files?

I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need access to in the app anymore, I have a huge list of o...

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  • Regular
  • I'm looking for an easy solution to this irritating issue. I'm wanting to add local files to my Spotify playlists after a long time of not doing so, and despite unlinking folders that I don't need ac...
  • Palace
  • Regular
  • 10137 Views
  • 3 replies
  • 2 likes
  • local files
    local files not syncing
    local files refresh
    Troubleshooting
  • 10137 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Spotify's taskbar icon on the wrong monitor every single time (dual monitors)

We had a five page thread; Spotify closed it because "nobody responded in a long time". That's because, Spotify, ya never fixed it. How to reproduce (you need two monitors): 1. Open Spotify and close it on the second monitor.2. Open Spotify again. Th...

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  • Roadie
  • We had a five page thread; Spotify closed it because "nobody responded in a long time". That's because, Spotify, ya never fixed it.   How to reproduce (you need two monitors):   1. Open...
  • Xenia
  • Moderator
  • 18224 Views
  • 120 replies
  • 80 likes
  • 18224 Views
  • 120 replies
  • 80 likes

Statistics for local songs I listen to

Operating SystemWindows 10 My Question or IssueHi,Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you listen on Spotify, but that ain't proposed by Spotify).Do you kno...

  • Regular
  • Operating System Windows 10   My Question or Issue Hi, Spotify unfortunately doesn't provide statistics of your local songs you listen to(those musics that are from your laptop and that you...
  • 299 Views
  • 0 replies
  • 0 likes
  • 299 Views
  • 0 replies
  • 0 likes

[Desktop] Windows Desktop App Missing All Artwork (except now playing)

Windows desktop is missing all artwork except the now playing artwork. Web browser shows everything. Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fresh install on brand new machine that never has Spotify. Nothing makes ...

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  • Regular
  • Windows desktop is missing all artwork except the now playing artwork.   Web browser shows everything.   Tried on Windows 7, Windows 10, deleted app and all traces and reinstalled, fres...
  • OneByBoo
  • Rising Star 4
  • 372 Views
  • 3 replies
  • 0 likes
  • Desktop
  • 372 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Desktop][Connect] Easy solution to error 4

After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows security- virus protection- firewall and network p...

  • Visitor
  • After looking on google and the community forum to solve the famous error 4, the easiest way in my case, was just to disable the firewall of windows, just go to settings- update and security- windows...
  • Palace
  • Regular
  • 332 Views
  • 2 replies
  • 0 likes
  • Connect
    Desktop
  • 332 Views
  • 2 replies
  • 0 likes

System Search Broken

PlanFree Operating SystemWindows 10 My Question or Issue:For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows search, I either get results for a setting in the OS or a web search of th...

  • Visitor
  • Plan Free   Operating System Windows 10   My Question or Issue: For some reason, I can't search for the Spotify Desktop App on my Windows Computer. When I type "Spotify" into Windows...
  • 199 Views
  • 0 replies
  • 0 likes
  • 199 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify hangs up on commercials

PlanFreeCountry USDeviceHP DesktopOperating SystemWindows 10 64-bit My Question or Issue Spotify hangs up between the music and commercials. You have to hit 'pause' and 'play' to get it to play the commercial so it will play music afterward. There is...

  • Newbie
  • Plan Free Country  US Device HP Desktop Operating System Windows 10 64-bit   My Question or Issue  Spotify hangs up between the music and commercials. You have to hit 'pause'...
  • dowlingm
  • Casual Listener
  • 520 Views
  • 2 replies
  • 0 likes
  • 520 Views
  • 2 replies
  • 0 likes

Spotify can't play this right now if you have the file on your computer you can import it.

PlanPremiumCountryCanadaDeviceWindows 10 PCOperating SystemWindows 10My Question or IssueWhenever I try to play any song. I get the above message "Spotify can't play this right now if you have the file on your computer you can import it." I can't pla...

  • Visitor
  • Plan Premium Country Canada Device Windows 10 PC Operating System Windows 10 My Question or Issue Whenever I try to play any song. I get the above message "Spotify can't play this right now ...
  • 229 Views
  • 0 replies
  • 2 likes
  • 229 Views
  • 0 replies
  • 2 likes

Problems with windows store app

Hi whenever I try to install your app from the windows store and then use it I get notification "Data Area Passed to a System Call Is Too Small". I've tried resolving the issue with Windows community but they only recommended trying using the app on ...

  • Newbie
  • Hi whenever I try to install your app from the windows store and then use it I get notification "Data Area Passed to a System Call Is Too Small". I've tried resolving the issue with Windows community...
  • cachou1
  • Visitor
  • 5608 Views
  • 8 replies
  • 5 likes
  • Windows
  • 5608 Views
  • 8 replies
  • 5 likes