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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 25 likes
  • Mac
    Windows
  • 137064 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53285 Views
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  • Windows
  • 53285 Views
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Chinese display BUG

PlanPremiumCountryTaiwanOperating SystemWindows 10 My Question or IssueThe text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this issue ASAP!!!

  • Visitor
  • Plan Premium Country Taiwan Operating System Windows 10   My Question or Issue The text "Liked Songs" has been displayed with a extra "11" for like more than 6 months, please fix this is...
  • 268 Views
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  • bug
  • 268 Views
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Spotify skips songs and doesn't even play them

Spotify skips songs and doesn't play em . I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service , even tried rebooting the system and updating the windows and drivers (also reinstalled the audio drivers)....

  • Visitor
  • Spotify skips songs and doesn't play em .  I tried clean reinstalling , it doesn't work , i tried restating the windows audio endpoint service  , even tried rebooting the system and updati...
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  • Bugs issues
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Friend's activity not showing

friend's activity doesn't show up even after i've zoom out till the maxPlanPremiumCountry: Malaysia DeviceAcer Aspire OneOperating SystemWindows 7 ultimate My Question or IssueHow can I solve this issue? My friend's activity won't show up even after ...

  • Visitor
  • friend's activity doesn't show up even after i've zoom out till the max Plan Premium Country: Malaysia   Device Acer Aspire One Operating System Windows 7 ultimate   My Question o...
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  • 291 Views
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Solved!! [Desktop] Windows Desktop taskbar buttons

The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the ability to mouse over the taskbar icon and see the albu...

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  • Casual Listener
  • The desktop app doesn't support the media mouseover buttons like windows media player has. The windows API for adding taskbar mouseover controls is trivially simple. I would really apprecate the...
  • pawelje
  • Visitor
  • 29468 Views
  • 11 replies
  • 0 likes
  • Desktop
  • 29468 Views
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spotify playing on another device AND on original device

I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10)I Select the Win10 device to listen on and all good......... EXCEPT the music plays on the original Win7 PC as well.Also if i close Spotify...

  • Casual Listener
  • I am trying to listen on another device on my network, (Both Windows PC's Original PC Win7, other device Win10) I Select the Win10 device to listen on and all good......... EXCEPT the music plays on...
  • lynchies_shed
  • Casual Listener
  • 346 Views
  • 2 replies
  • 0 likes
  • 346 Views
  • 2 replies
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Error 4 No Connection when Windows store is blocked

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueOur SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Internet Connection), wich of course is present and working.Any suggestions?Tank...

  • Roadie
  • Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Our SysAdmin at work blocked the windows store. Since then Spotify shows Error 4 (no Inte...
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  • 222 Views
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Superuser Contribution Audio Playback skipping on desktop app

PlanPremiumCountryCanadaDeviceAMD Ryzen 7 2700, 16GB Ram, Installed to an SSDOperating SystemWindows 10 Version 1909 OS Build 18363.535 My Question or IssueWhen using the desktop app from the windows store or downloaded from the website the app will ...

  • Casual Listener
  • Plan Premium Country Canada Device AMD Ryzen 7 2700, 16GB Ram, Installed to an SSD Operating System Windows 10 Version 1909 OS Build 18363.535   My Question or Issue When using the des...
  • robvyvey
  • Casual Listener
  • 404 Views
  • 3 replies
  • 1 likes
  • 404 Views
  • 3 replies
  • 1 likes

desktop sort ascending/descending does not work when Itry to sort a list of songs, this is not a pla

Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort. Hello again I uploaded a screenshot showing the arrow next to the song title as requested, which as you can see is not s...

  • Visitor
  • Desktop; sort ascending/descending does not work when I try to sort a list of songs, this is not about a playlist or lbrary sort.   Hello again I uploaded a screenshot showing the arrow next t...
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  • sort ascending
  • 301 Views
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Undesired download folder

Plan Premium FamilyFree/PremiumCountry Denmark Device Desktop OC(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 7(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I start Spotify it creates a folder call...

  • Music Fan
  • Plan Premium Family Free/Premium Country Denmark   Device Desktop OC (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 7 (iOS 10, Android Oreo, Windows 10,...
  • 175 Views
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  • 175 Views
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[All Platforms][Connect] Please fix the Connect, details below

About 2 months ago the Sporify Connect worked so well, it was amazing, and then it got back to the it's previous form.For example: I have an Iphone 8 Plus, let's say I opened the Sporify in the afternoon, I used it, listened to some music, and then I...

  • Visitor
  • About 2 months ago the Sporify Connect worked so well, it was amazing, and then it got back to the it's previous form. For example: I have an Iphone 8 Plus, let's say I opened the Sporify in the aft...
  • 358 Views
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  • All Platforms
    Connect
  • 358 Views
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Corporate VPN on laptop

Dears,I work for Dell Technologies, we all use Cisco Anyconnect for VPN connection to the corporate network, and when the VPN is established, Spotify app loses the connection on the laptop (error 4), so my subscription is pretty much useless. I think...

  • Visitor
  • Dears, I work for Dell Technologies, we all use Cisco Anyconnect for VPN connection to the corporate network, and when the VPN is established, Spotify app loses the connection on the laptop (error 4...
  • ruipalmeira
  • Visitor
  • 1572 Views
  • 3 replies
  • 0 likes
  • VPN
  • 1572 Views
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Solved!!Superuser Contribution Private session and Friend activity question

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, another question about the Private sessions and Friend Activity. Sorry, if it was aske...

  • Casual Listener
  •   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue ...
  • Aislynn
  • Casual Listener
  • 1670 Views
  • 2 replies
  • 0 likes
  • 1670 Views
  • 2 replies
  • 0 likes

Searching in Offline Mode

PlanPremiumCountryGermanyDeviceHP NotebookOperating SystemWindows 10 My Question or IssueI have an Issue with the Windows App.Since I am without Internet all the time I download a lot of Songs.On my Huawei Phone I can use the search function to find ...

  • Regular
  • Plan Premium Country Germany Device HP Notebook Operating System Windows 10   My Question or Issue I have an Issue with the Windows App. Since I am without Internet all the time I dow...
  • 330 Views
  • 0 replies
  • 0 likes
  • Offline modus
    search function
  • 330 Views
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ERROR 4 - SOLUCIONADO - SOLVED

English explanation in the video link belowDejo acá la solución que para mi fue definitiva después de meses de buscar y probar diferentes soluciones en todos lados.Quien la pruebe y le resulte por favor si esta en sus posibilidades pasarla al ingles ...

  • Newbie
  • English explanation in the video link below Dejo acá la solución que para mi fue definitiva después de meses de buscar y probar diferentes soluciones en todos lados. Quien la pruebe y le resulte po...
  • 4042 Views
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  • 1 likes
  • 4042 Views
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Solved!!Superuser Contribution Música não toca no aplicativo desktop

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWindows 7 My Question or Issue Olá!O aplicativo do spotify não está funcionando corretamente. Ele visualmente carrega tudo mas quando seleciono uma música para reproduzir não toca e não aparece apa...

  • Casual Listener
  • Plan Premium Country Brazil Device Desktop Operating System Windows 7   My Question or Issue   Olá! O aplicativo do spotify não está funcionando corretamente. Ele visualmente ca...
  • Peter
  • Spotify Legend
  • 34188 Views
  • 37 replies
  • 14 likes
  • 34188 Views
  • 37 replies
  • 14 likes

Podcasts not marked finished; podcast length incorrect

PlanPremiumCountry USOperating SystemWindows 10 My Question or IssueI've been listening to a bunch of podcasts lately and frequently some episodes will not mark as listened even if I get to the very end. Sometimes I can replay it and skip to the end ...

  • Casual Listener
  •   Plan Premium Country  US Operating System Windows 10   My Question or Issue I've been listening to a bunch of podcasts lately and frequently some episodes will not mark as l...
  • 496 Views
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  • 4 likes
  • 496 Views
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  • 4 likes

Every time I try to embed song, I gets HTML error

Operating SystemWindows 10 My Question or IssueSince past few days I am constantly trying to embed the song on my website, but every time I get the unusual error saying HTML is changed, now what does that mean? Is this the problem with my website? I ...

  • Visitor
  •     Operating System Windows 10   My Question or Issue Since past few days I am constantly trying to embed the song on my website, but every time I get the unusual error saying H...
  • 208 Views
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  • 208 Views
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Superuser Contribution I Cant open the Spotify App Double Click and no response

PlanPremiumCountryHong KongDevicePCOperating SystemWindows 10 My Question or IssueI Cant open the Spotify App Double Click and no response

  • Visitor
  • Plan Premium Country Hong Kong Device PC Operating System Windows 10   My Question or Issue I Cant open the Spotify App Double Click and no response
  • Petya
  • Community Legend
  • 247 Views
  • 1 replies
  • 2 likes
  • cant open
  • 247 Views
  • 1 replies
  • 2 likes

Adding a source?

Operating SystemWindows 10 My Question or IssueI have quite a bit of music that I've ripped from CDs and vinyl over the years. I did most of that a long time ago, when the software, including all of Microsoft's, organized it by "Drive:\Whatever\Artis...

  • Visitor
  • Operating System Windows 10   My Question or Issue I have quite a bit of music that I've ripped from CDs and vinyl over the years.  I did most of that a long time ago, when the software...
  • 131 Views
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  • 131 Views
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  • 0 likes