Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

12629 Views

105 replies

49 likes

  • 12629 Views
  • 105 replies
  • 49 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1583 Views

15 replies

2 likes

Possible Bug
  • 1583 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

3978 Views

40 replies

2 likes

  • 3978 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9242 Views

0 replies

4 likes

  • 9242 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify shows as Discord status when listening on mobile but not on desktop

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueWhen i'm listening to music on my phone it shows as a Discord status but when i'm listening to music on my computer it shows nothing, not to mention that i can't find my...

Visitor

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue When i'm listening to music on my phone it shows as a Discord status but when i'm listening...

Alex

Spotify Legend

2138 Views

1 replies

0 likes

  • 2138 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution to move the songs does not scroll up, but if it works to go down in a playlist

PlanFreeCountryEcuadorDevicePCOperating SystemWindows 7 My Question or IssueTo move the songs it does not move up, but it does work to move down in a playlistin the video you can see what I mean

Visitor

Plan Free Country Ecuador Device PC Operating System Windows 7   My Question or Issue To move the songs it does not move up, but it does work to move down in a playlist in the video y...

Jeremy

Spotify Legend

2211 Views

10 replies

1 likes

  • 2211 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify won't play any music with my DAC plugged in

I saw some threads about a similar issue, but couldn't find an answer there. Spotify just won't play a thing. It shows an error message saying "spotify can't play that now". Other applications play sounds just fine. I've already tried reinstalling th...

Visitor

I saw some threads about a similar issue, but couldn't find an answer there. Spotify just won't play a thing. It shows an error message saying "spotify can't play that now". Other applications play s...

Jeremy

Spotify Legend

1199 Views

1 replies

0 likes

  • 1199 Views
  • 1 replies
  • 0 likes

Superuser Contribution Going from playlist to album makes the desktop app stop playing anything at all

PlanPremiumCountryUnited StatesOperating SystemWindows 10 On my Spotify desktop app, I can go from one of my playlists to another with no problem. But at least once a day, usually twice, I'll start playing an album while a playlist of mine is already...

Visitor

Plan Premium Country United States Operating System Windows 10   On my Spotify desktop app, I can go from one of my playlists to another with no problem. But at least once a day, usually ...

Jeremy

Spotify Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 app doesn't load, can't repair or uninstall

Hi - I'm making this post as a last resort as I'm not sure what else to do to solve this issue, and I can no longer listen to Spotify on my desktop; hoping someone can point me in the right direction... Ever since my Spotify desktop app was "updated"...

Newbie

Hi - I'm making this post as a last resort as I'm not sure what else to do to solve this issue, and I can no longer listen to Spotify on my desktop; hoping someone can point me in the right direction...

Jeremy

Spotify Legend

895 Views

1 replies

1 likes

  • 895 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local files total tracks/total duration not shown anymore

PlanPremiumCountryFranceDeviceDesktop PCOperating SystemWindows 10 20H2 My Question or IssueOn Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files along with the total duration is not shown anymore, which is really annoying ...

Gig Goer

Plan Premium Country France Device Desktop PC Operating System Windows 10 20H2   My Question or Issue On Spotify (desktop app 1.1.48.625.g1c87c7f7-a), the total number of local files a...

caquisse

Gig Goer

640 Views

2 replies

0 likes

  • 640 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify ads

PlanFreeCountryPoland Device Operating SystemWindows 10 My Question or IssueOn spotify i get my language ads, but sometimes i get some Ad about cream in spanish or some other language idk.

Casual Listener

Plan Free Country Poland   Device   Operating System Windows 10   My Question or Issue On spotify i get my language ads, but sometimes i get some Ad about cream  in spa...

Novy

Moderator

1039 Views

3 replies

0 likes

  • 1039 Views
  • 3 replies
  • 0 likes

Superuser Contribution There are no songs to play in the queue

Plan UnlimitedFree/PremiumCountry UKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI have been getting the message in the header about every 50-60 tracks...

Gig Goer

Plan Unlimited Free/Premium Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...

Novy

Moderator

785 Views

1 replies

0 likes

  • 785 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop] Spotify Becomes Slow or Unresponsive While Using Search Bar

PlanPremiumCountryUnited StatesDeviceWindowsOperating SystemWindows 7 My Question or IssueFor about a week now every time I would use the desktop Spotify's search bar it would take an unbearable time to load up the results. Before that it used to giv...

Regular

Plan Premium Country United States Device Windows Operating System Windows 7   My Question or Issue For about a week now every time I would use the desktop Spotify's search bar it woul...

EvenChiu

Casual Listener

4704 Views

7 replies

4 likes

  • 4704 Views
  • 7 replies
  • 4 likes

Superuser Contribution Using desktop app but it changes to web player even with no tabs open

DeviceSurface BookOperating SystemWindows 10,etc. My Question or IssueI start a playlist in the desktop app, but after a short period it stops playing there, and tells me it's playing in the web app instead even though it is not open or available. It...

Newbie

  Device Surface Book Operating System Windows 10,etc.   My Question or Issue I start a playlist in the desktop app, but after a short period it stops playing there, and tells me it'...

CarlosE

Spotify Legend

677 Views

1 replies

0 likes

desktop app
web app
  • 677 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist section is too small to view

PlanPremiumCountryIsrael Operating SystemWindows 10 My Question or IssueAs seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use.I'm using 200% on the ease of access in Windows 10. But I need it in order to see ...

Regular

Plan Premium Country Israel   Operating System Windows 10   My Question or Issue As seen in the screenshot, I can hardly see what's in the playlist, making it impossible to use. I...

Novy

Moderator

1815 Views

3 replies

1 likes

  • 1815 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution Daily mix after finishes the list does not show new items

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or Issue Hi. Before the last updates I could play the Daily Mix and, after the list was played, new songs were added and the new list with new items was shown but now I can´t. If I...

Music Fan

Plan Premium Country Spain Device PC Operating System Windows 10   My Question or Issue   Hi. Before the last updates I could play the Daily Mix and, after the list was played, n...

Novy

Moderator

1054 Views

1 replies

0 likes

  • 1054 Views
  • 1 replies
  • 0 likes

Superuser Contribution equalizer

is there a equalizer in spotify pc 

Visitor

is there a equalizer in spotify pc  

Novy

Moderator

824 Views

1 replies

1 likes

  • 824 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Spotify does not mute

PlanPremiumCountryGermanyDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify windows 10 desktop app does not get muted when I play a youtube video on chrome. How can I activate this feature? Attached are some Sound Settings I use. Tha...

Casual Listener

Plan Premium Country Germany Device Desktop Operating System Windows 10   My Question or Issue Spotify windows 10 desktop app does not get muted when I play a youtube video on chrome. ...

sakospot

Casual Listener

1324 Views

2 replies

0 likes

  • 1324 Views
  • 2 replies
  • 0 likes

Superuser Contribution Multimedia keys unresponsive in Windows 10

This is more of a bug report I guess, but on Windows 10 (1.1.48.625.g1c87c7f7) until I cycle the "show desktop overlay when using media keys" setting the global keyboard hook (or however they're being handled) isn't working... even with the applicati...

Visitor

This is more of a bug report I guess, but on Windows 10 (1.1.48.625.g1c87c7f7) until I cycle the "show desktop overlay when using media keys" setting the global keyboard hook (or however they're bein...

Ivan

Spotify Legend

545 Views

1 replies

0 likes

Desktop
Other
  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't change downloads folder in Spotify new UI

PlanPremiumOperating SystemWindows 10 My Question or IssueThe previous version let me change the path to my HDD, now that I can't find the setting in the new UI, by default it goes the SSD, which would greatly decrease the life expectancy since I am ...

Newbie

Plan Premium Operating System Windows 10   My Question or Issue The previous version let me change the path to my HDD, now that I can't find the setting in the new UI, by default it goes...

CarlosE

Spotify Legend

548 Views

1 replies

0 likes

  • 548 Views
  • 1 replies
  • 0 likes

Superuser Contribution Desktop app vs Web player with Alexa

PlanPremiumCountryIrelandDeviceVariousOperating SystemVarious My Question or IssueHave 2 Android Echo Dot with linked Spotify premium accounts connected. When I want to change the playback device in the desktop app one of the dots seems unavailable. ...

Roadie

Plan Premium Country Ireland Device Various Operating System Various   My Question or Issue Have 2 Android Echo Dot with linked Spotify premium accounts connected. When I want to chang...

waces

Roadie

1101 Views

6 replies

0 likes

  • 1101 Views
  • 6 replies
  • 0 likes

Superuser Contribution Another Joe Rogan question

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows My Question or IssueHi just signed up for Premium Duo so I could continue listening to JRE. I use an Ipod Classic to listen to my music and podcasts. I have never owned a smart phone nor...

Casual Listener

Plan Premium Country Australia Device Desktop Operating System Windows   My Question or Issue Hi just signed up for Premium Duo so I could continue listening to JRE. I use an Ipod Clas...

Jeremy

Spotify Legend

1029 Views

4 replies

1 likes

  • 1029 Views
  • 4 replies
  • 1 likes

Superuser Contribution After desktop update, can't sort podcast episodes

Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the feed because I have some backlog listening I'm doin...

Newbie

Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the ...

CarlosE

Spotify Legend

3111 Views

5 replies

4 likes

podcast
Update
  • 3111 Views
  • 5 replies
  • 4 likes