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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83060 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788057 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21790 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2986 Views

0 replies

4 likes

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Superuser Contribution choices to watch video in browser are in bottom right of screen or full screen mode only

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10My Question or IssueI want to watch video in browser, the default is the video playing in the bottom right corner. It is just taking 1/4 of the screen. My only other option seems to be full s...

Newbie

Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I want to watch video in browser, the default is the video playing in the bottom right corner. It is j...

Peter

Spotify Legend

696 Views

1 replies

0 likes

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Superuser Contribution Website fills RAM when playing

Running the most recent version of Firefox here. I got 8GB of RAM and whenever I try to use open.spotify.com the usage goes almost to 100% from the normal 30%. Pretty sure that's not supposed to happen.

Regular

Running the most recent version of Firefox here. I got 8GB of RAM and whenever I try to use open.spotify.com the usage goes almost to 100% from the normal 30%. Pretty sure that's not supposed to happ...

Mihail

Spotify Legend

873 Views

3 replies

5 likes

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Cannot read local files with Chinese filename

Cannot read local files with Chinese filename. Files in the same folder with English name are read properly. PlanPremiumCountryHong KongOperating SystemWindows 10

Visitor

Cannot read local files with Chinese filename. Files in the same folder with English name are read properly.   Plan Premium Country Hong Kong Operating System Windows 10

AdamDamon

Community Legend

653 Views

1 replies

0 likes

local files
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Solved!!Superuser Contribution BRING BACK ARTIST INFORMATION

On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore. Please bring it back. It helps, particularly when interested in new music.

Casual Listener

On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore.  Please bring it back.  It helps, particularly when interested in new music.

Elena

Moderator

474 Views

1 replies

0 likes

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Superuser Contribution How do I make my browser open spotify links in the desktop app?

I've had apple music for many years, but wanted to go back to spotify, as I remembered it having lots of features that I missed at apple music. I have a windows computer with the spotify desktop app installed, connected to my stereo, and meticulously...

Visitor

I've had apple music for many years, but wanted to go back to spotify, as I remembered it having lots of features that I missed at apple music. I have a windows computer with the spotify desktop app ...

Xenia

Moderator

3996 Views

3 replies

12 likes

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  • 12 likes

"Your 2020 Top" Playlist Not Working

PlanPremiumCountryLatviaDeviceAsus VivoBookOperating SystemWindows 10 My Question or IssueWhen playing the Spotify Wrapped 2020 playlist on the desktop app it only plays one song after switching to an entirely different playlist from my library. Repe...

Visitor

Plan Premium Country Latvia Device Asus VivoBook Operating System Windows 10   My Question or Issue When playing the Spotify Wrapped 2020 playlist on the desktop app it only plays one ...

317 Views

0 replies

0 likes

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Superuser Contribution Not all local files are showing up

Hello.In the past few days, I have been experiencing an issue regarding the local files feature of desktop spotify.While some of the .mp3 files are showing up, a lot of them aren't. Even when I change the folders, the same files show up on spotify, b...

Visitor

Hello. In the past few days, I have been experiencing an issue regarding the local files feature of desktop spotify. While some of the .mp3 files are showing up, a lot of them aren't. Even when I c...

Jeremy

Spotify Legend

380 Views

1 replies

0 likes

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constant installing of the desktop application (missing song titles)

this seems to be related to this subject somehow: https://community.spotify.com/t5/Ongoing-Issues/constant-re-installing/idi-p/1632378 every ''x'' number of days (sometimes weeks), the DT app will pop up an ""installation"" dialog in the middle of th...

Gig Goer

this seems to be related to this subject somehow:     https://community.spotify.com/t5/Ongoing-Issues/constant-re-installing/idi-p/1632378   every ''x'' number of days (someti...

343 Views

0 replies

0 likes

Desktop
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Superuser Contribution local files stopped working recently.

so i just recently noticed on my pc that i have 3 local files that are not showing up anymore, they have been working for months with no issues. if i drag them out of their file location and drag them back in they work fine if i restart spotify they ...

Casual Listener

so i just recently noticed on my pc that i have 3 local files that are not showing up anymore, they have been working for months with no issues. if i drag them out of their file location and drag the...

Hakiri

Casual Listener

680 Views

2 replies

0 likes

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Optimize Desktop Spotify App

After talking with several friends who use Spotify, Premium or not, we all ended up with the same conclusion : it takes forever to load.No kidding, I lauch the desktop app and just end up using my phone because it takes from 3 to 7 minutes just to op...

Visitor

After talking with several friends who use Spotify, Premium or not, we all ended up with the same conclusion : it takes forever to load.😥 No kidding, I lauch the desktop app and just end up using m...

471 Views

0 replies

0 likes

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Whole deceptive thread removed when I got angry about being deceived

There was a long thread here with me describing a bug and being put off again and again and again. Made to jump through countless hoops and told that the bug I was describing was another bug. Then I find out, in the New Desktop Experience, that the f...

Roadie

There was a long thread here with me describing a bug and being put off again and again and again. Made to jump through countless hoops and told that the bug I was describing was another bug.  ...

349 Views

0 replies

3 likes

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Superuser Contribution Liked albums disappearing

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ] I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried uninstall and install again. My issue : When i start spotif...

Casual Listener

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ]   I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried...

Ver

Spotify Legend

629 Views

1 replies

0 likes

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Superuser Contribution Can I delete local files from my computer once I’ve added them to my library?

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify? The folder I use for local files is so full now. I need to free up space on my computer.PlanPremium CountryU.S.Devi...

Regular

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify?  The folder I use for local files is so full now. I need to...

Alex

Spotify Legend

1736 Views

1 replies

0 likes

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Superuser Contribution "don't like" button has disappeared

PlanFreeCountryRussian federationDevicePCOperating SystemWindows 10 My Question or Issue"don't like" button has disappeared in playlist "Discover Weekly". I already reinstalled the App. What can i do to return this?

Casual Listener

  Plan Free Country Russian federation Device PC Operating System Windows 10   My Question or Issue "don't like" button has disappeared in playlist "Discover Weekly". I already r...

Darkglove

Regular

685 Views

3 replies

5 likes

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Superuser Contribution Spotify messing with Windows 10 Pictures.

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions to it. One day I realised that there were multiple ...

Casual Listener

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions ...

Jeremy

Spotify Legend

954 Views

2 replies

0 likes

pictures
Windows 10
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Superuser Contribution Where has the repeat button gone November 2020

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear visibility of this functionality) anymore??? I now ...

Newbie

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear ...

Alex

Spotify Legend

2342 Views

3 replies

2 likes

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  • 2 likes

Superuser Contribution Local Files New Issue

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or Issue Just yesterday all of my local files suddenly disappeared. I rescanned everything and then only the local files that were specifically in my playlist were the only ones...

Casual Listener

  Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue  Just yesterday all of my local files suddenly disappeared. I rescanned everythi...

Jeremy

Spotify Legend

546 Views

3 replies

1 likes

  • 546 Views
  • 3 replies
  • 1 likes

Superuser Contribution Windows 10 freezes for 2 seconds, Spotify quality drops afterwards

PlanPremiumCountryUSADevicePCOperating SystemWin10Spotify build: 1.1.46.916.g416cacf1 My Question or IssueFor the last several weeks, I have had an issue where my computer will freeze for 2 seconds and then Spotify's audio quality will drop. A common...

Regular

Plan Premium Country USA Device PC Operating System Win10 Spotify build: 1.1.46.916.g416cacf1   My Question or Issue For the last several weeks, I have had an issue where my comp...

Jeremy

Spotify Legend

759 Views

3 replies

0 likes

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Superuser Contribution "Playlist is currently empty" problem in spotify pc application + problems in web version

PlanPremiumCountryPhilippinesDeviceHP LaptopOperating SystemWindows 10 My Question or IssueI cannot see the songs in the playlists that I have created in the spotify pc application. The page says "the playlist is currently empty". You also could not ...

Visitor

Plan Premium Country Philippines Device HP Laptop Operating System Windows 10   My Question or Issue I cannot see the songs in the playlists that I have created in the spotify pc appli...

Ivan

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes