Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84059 Views

40 replies

68 likes

  • 84059 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797236 Views

505 replies

64 likes

  • 797236 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24305 Views

25 replies

7 likes

  • 24305 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3085 Views

0 replies

4 likes

  • 3085 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify too slow to use after update

Following a small update recently, Spotify has become to slow to actually use. Artists and albums take forever to load as do playlists, and even my local files won't fully load. Furthermore, if I try to restart the programme I get the message "Spotif...

Newbie

Following a small update recently, Spotify has become to slow to actually use. Artists and albums take forever to load as do playlists, and even my local files won't fully load. Furthermore, if I try...

Elena

Moderator

1538 Views

3 replies

3 likes

  • 1538 Views
  • 3 replies
  • 3 likes

Superuser Contribution Like/Dislike on Radio

PlanPremiumCountryGermanyDeviceDell Latitude Operating SystemWindows 10 My Question or IssueHey all, I've only found topics and ideas from 2019 so I'm asking here.I'm looking for the option to have back the thumbs up/thumbs down while playing song- a...

Casual Listener

Plan Premium Country Germany Device Dell Latitude  Operating System Windows 10   My Question or Issue Hey all,   I've only found topics and ideas from 2019 so I'm asking he...

Tevio

Casual Listener

3421 Views

12 replies

6 likes

thumbs
  • 3421 Views
  • 12 replies
  • 6 likes

Superuser Contribution Spotify desktop app keeps crashing

PlanPremiumCountryUnited KingdomDevicePCOperating SystemVersion 20H2 (OS Build 19042.630) My Question or IssueAs soon as I try to play any music desktop app crashes, No warnings or error codes just closes. This is happening on my PC as well as on sur...

Visitor

Plan Premium Country United Kingdom Device PC Operating System Version 20H2 (OS Build 19042.630)   My Question or Issue As soon as I try to play any music desktop app crashes, No warni...

Jeremy

Spotify Legend

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution choices to watch video in browser are in bottom right of screen or full screen mode only

PlanPremiumCountryUSADeviceLaptopOperating SystemWindows 10My Question or IssueI want to watch video in browser, the default is the video playing in the bottom right corner. It is just taking 1/4 of the screen. My only other option seems to be full s...

Newbie

Plan Premium Country USA Device Laptop Operating System Windows 10 My Question or Issue I want to watch video in browser, the default is the video playing in the bottom right corner. It is j...

Peter

Spotify Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Superuser Contribution Website fills RAM when playing

Running the most recent version of Firefox here. I got 8GB of RAM and whenever I try to use open.spotify.com the usage goes almost to 100% from the normal 30%. Pretty sure that's not supposed to happen.

Regular

Running the most recent version of Firefox here. I got 8GB of RAM and whenever I try to use open.spotify.com the usage goes almost to 100% from the normal 30%. Pretty sure that's not supposed to happ...

Mihail

Spotify Legend

877 Views

3 replies

5 likes

  • 877 Views
  • 3 replies
  • 5 likes

Cannot read local files with Chinese filename

Cannot read local files with Chinese filename. Files in the same folder with English name are read properly. PlanPremiumCountryHong KongOperating SystemWindows 10

Visitor

Cannot read local files with Chinese filename. Files in the same folder with English name are read properly.   Plan Premium Country Hong Kong Operating System Windows 10

AdamDamon

Community Legend

657 Views

1 replies

0 likes

local files
  • 657 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution BRING BACK ARTIST INFORMATION

On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore. Please bring it back. It helps, particularly when interested in new music.

Casual Listener

On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore.  Please bring it back.  It helps, particularly when interested in new music.

Elena

Moderator

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I make my browser open spotify links in the desktop app?

I've had apple music for many years, but wanted to go back to spotify, as I remembered it having lots of features that I missed at apple music. I have a windows computer with the spotify desktop app installed, connected to my stereo, and meticulously...

Visitor

I've had apple music for many years, but wanted to go back to spotify, as I remembered it having lots of features that I missed at apple music. I have a windows computer with the spotify desktop app ...

Xenia

Moderator

4002 Views

3 replies

12 likes

  • 4002 Views
  • 3 replies
  • 12 likes

"Your 2020 Top" Playlist Not Working

PlanPremiumCountryLatviaDeviceAsus VivoBookOperating SystemWindows 10 My Question or IssueWhen playing the Spotify Wrapped 2020 playlist on the desktop app it only plays one song after switching to an entirely different playlist from my library. Repe...

Visitor

Plan Premium Country Latvia Device Asus VivoBook Operating System Windows 10   My Question or Issue When playing the Spotify Wrapped 2020 playlist on the desktop app it only plays one ...

317 Views

0 replies

0 likes

  • 317 Views
  • 0 replies
  • 0 likes

Superuser Contribution Not all local files are showing up

Hello.In the past few days, I have been experiencing an issue regarding the local files feature of desktop spotify.While some of the .mp3 files are showing up, a lot of them aren't. Even when I change the folders, the same files show up on spotify, b...

Visitor

Hello. In the past few days, I have been experiencing an issue regarding the local files feature of desktop spotify. While some of the .mp3 files are showing up, a lot of them aren't. Even when I c...

Jeremy

Spotify Legend

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

constant installing of the desktop application (missing song titles)

this seems to be related to this subject somehow: https://community.spotify.com/t5/Ongoing-Issues/constant-re-installing/idi-p/1632378 every ''x'' number of days (sometimes weeks), the DT app will pop up an ""installation"" dialog in the middle of th...

Gig Goer

this seems to be related to this subject somehow:     https://community.spotify.com/t5/Ongoing-Issues/constant-re-installing/idi-p/1632378   every ''x'' number of days (someti...

343 Views

0 replies

0 likes

Desktop
  • 343 Views
  • 0 replies
  • 0 likes

Superuser Contribution local files stopped working recently.

so i just recently noticed on my pc that i have 3 local files that are not showing up anymore, they have been working for months with no issues. if i drag them out of their file location and drag them back in they work fine if i restart spotify they ...

Casual Listener

so i just recently noticed on my pc that i have 3 local files that are not showing up anymore, they have been working for months with no issues. if i drag them out of their file location and drag the...

Hakiri

Casual Listener

681 Views

2 replies

0 likes

  • 681 Views
  • 2 replies
  • 0 likes

Optimize Desktop Spotify App

After talking with several friends who use Spotify, Premium or not, we all ended up with the same conclusion : it takes forever to load.No kidding, I lauch the desktop app and just end up using my phone because it takes from 3 to 7 minutes just to op...

Visitor

After talking with several friends who use Spotify, Premium or not, we all ended up with the same conclusion : it takes forever to load.😥 No kidding, I lauch the desktop app and just end up using m...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Whole deceptive thread removed when I got angry about being deceived

There was a long thread here with me describing a bug and being put off again and again and again. Made to jump through countless hoops and told that the bug I was describing was another bug. Then I find out, in the New Desktop Experience, that the f...

Roadie

There was a long thread here with me describing a bug and being put off again and again and again. Made to jump through countless hoops and told that the bug I was describing was another bug.  ...

352 Views

0 replies

3 likes

  • 352 Views
  • 0 replies
  • 3 likes

Superuser Contribution Liked albums disappearing

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ] I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried uninstall and install again. My issue : When i start spotif...

Casual Listener

[ I'm from France and im using the spotify premium desktop app on my laptop with windows 10 ]   I noticed an annoying bug with liked albums. I searched for it on the forum, and i already tried...

Ver

Spotify Legend

632 Views

1 replies

0 likes

  • 632 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can I delete local files from my computer once I’ve added them to my library?

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify? The folder I use for local files is so full now. I need to free up space on my computer.PlanPremium CountryU.S.Devi...

Regular

I don’t want to take the chance of losing them. If I remove the files from my computer, will they remain in my liked songs on Spotify?  The folder I use for local files is so full now. I need to...

Alex

Spotify Legend

1740 Views

1 replies

0 likes

  • 1740 Views
  • 1 replies
  • 0 likes

Superuser Contribution "don't like" button has disappeared

PlanFreeCountryRussian federationDevicePCOperating SystemWindows 10 My Question or Issue"don't like" button has disappeared in playlist "Discover Weekly". I already reinstalled the App. What can i do to return this?

Casual Listener

  Plan Free Country Russian federation Device PC Operating System Windows 10   My Question or Issue "don't like" button has disappeared in playlist "Discover Weekly". I already r...

Darkglove

Regular

690 Views

3 replies

5 likes

  • 690 Views
  • 3 replies
  • 5 likes

Superuser Contribution Spotify messing with Windows 10 Pictures.

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions to it. One day I realised that there were multiple ...

Casual Listener

Some weeks ago I started having problems opening pictures in Windows 10. The picture program would either not start, or it would just go black. I tried to Google it, but could not find any solutions ...

Jeremy

Spotify Legend

962 Views

2 replies

0 likes

pictures
Windows 10
  • 962 Views
  • 2 replies
  • 0 likes

Superuser Contribution Where has the repeat button gone November 2020

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear visibility of this functionality) anymore??? I now ...

Newbie

I don’t understand why some Spotify user interface changes are made when they make the experience WORSE. Where is the user research informing that users don’t want the repeat functionality (or clear ...

Alex

Spotify Legend

2349 Views

3 replies

2 likes

  • 2349 Views
  • 3 replies
  • 2 likes