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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81208 Views

40 replies

68 likes

  • 81208 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776978 Views

503 replies

64 likes

  • 776978 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18292 Views

19 replies

5 likes

  • 18292 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2807 Views

0 replies

4 likes

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  • 4 likes

Superuser Contribution Multi user for spotify family

PlanFamilyCountryItalyDeviceBoxTVOperating SystemWindows 10My Question or IssueI have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows 10 operating system. The problem is each time a member wants to list...

Casual Listener

Plan Family Country Italy Device BoxTV Operating System Windows 10 My Question or Issue I have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows...

Peter

Spotify Legend

900 Views

3 replies

0 likes

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Superuser Contribution Offline and online songs are not played

PlanPremiumCountrySwitzerland DevicePC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too)Operating SystemWindows 10 pro 64bit My Question or IssueIf i try to play a song its not working at all.If I try play songs from a play list its jumpi...

Casual Listener

Plan Premium Country Switzerland   Device PC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too) Operating System Windows 10 pro 64bit   My Question or Issue If i try t...

Alex

Spotify Legend

505 Views

3 replies

0 likes

Win10 playing not working
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Superuser Contribution Cache Location

PlanPremiumCountryTurkey DevicePCWindows 10 My Question or Issue Hello changing cache location doesn't work on Windows. I set the cache location in a different hard drive but spotify still stores data in my main windows partition. Need help

Regular

Plan Premium Country Turkey   Device PC Windows 10   My Question or Issue   Hello changing cache location doesn't work on Windows. I set the cache location in a different ha...

Katerina

Spotify Legend

721 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Opt-Out on the New Desktop Version

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

Regular

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

9qll-gg_8go6a

Music Fan

1514 Views

8 replies

17 likes

  • 1514 Views
  • 8 replies
  • 17 likes

Superuser Contribution Some of my local files won't play

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueI can only play a few of my local files on my PC some of them I can play, and some of them are greyed out but they're all still saved on my PC. I even have songs that show they...

Casual Listener

  Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I can only play a few of my local files on my PC some of them I can play, and some of them are grey...

0pTicaL

Gig Goer

4329 Views

11 replies

1 likes

  • 4329 Views
  • 11 replies
  • 1 likes

Solved!! Windows clean reinstall inconsistent instructions in different articles

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Communitylinks to this article for instructions on reinstalling the windows app: Reinstall Spotify - SpotifyElsewhere moderators keep posting links here instead: How can ...

Roadie

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Community links to this article for instructions on reinstalling the windows app: Reinstall Spotify - Spotif...

dinomight

Spotify Star

1172 Views

1 replies

2 likes

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  • 1 replies
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Solved!!Superuser Contribution Most local files don't show up but used to

Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to them through Spotify. Most of the missing files ar...

Regular

Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to...

shoelessyo

Regular

1999 Views

8 replies

5 likes

  • 1999 Views
  • 8 replies
  • 5 likes

Superuser Contribution Typing to jump to songs no longer works

PremiumUnited StatesWindows 10 Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typing a song or artist or album (whatever your sort is set to) and ...

Regular

Premium United States Windows 10   Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typi...

mlidbo

Roadie

933 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Local files don't appear on my desktop app.

PlanFamily premiumCountryUSADeviceDektop appOperating SystemWindows 10 My Question or IssueNo matter what I do, local files are not shown on my desktop app. I changed the preferences allowing local files and setting the music library folder, reinstal...

Casual Listener

Plan Family premium Country USA Device Dektop app Operating System Windows 10   My Question or Issue No matter what I do, local files are not shown on my desktop app. I changed the pre...

mlidbo

Roadie

1064 Views

3 replies

0 likes

  • 1064 Views
  • 3 replies
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Superuser Contribution Saved Songs Becoming Obsolete Versions of the Same Song

I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few new songs undergo this problem. The saved song I have...

Newbie

I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few ne...

mlidbo

Roadie

2883 Views

8 replies

7 likes

  • 2883 Views
  • 8 replies
  • 7 likes

Superuser Contribution Playlist cover looks cropped

PlanPremiumCountryPhilippinesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueFor some reason, the playlist covers in my Made for You section looks cut/cropped. Any idea how can I fix this? Thanks in advance. Edit: Found out the navig...

Visitor

  Plan Premium Country Philippines Device Acer Nitro 5 Operating System Windows 10   My Question or Issue For some reason, the playlist covers in my Made for You section looks cu...

Alex

Spotify Legend

909 Views

1 replies

0 likes

  • 909 Views
  • 1 replies
  • 0 likes

Superuser Contribution 'New albums release' from spotify not updating....

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) hi, not sure if this is the right forum, I wanted to put it into the help to all spotify communitites rather than...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   hi, not sure if this is the r...

Alex

Spotify Legend

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Back & Forward Shortcuts ( Alt+Left & Alt+Right) dont work any more

Operating SystemWindows 10Spotify 1.1.46.916.g416cacf1-a My Question or IssueSince this Version the Keyboard Shortcuts for the "Go Back" & "Go Forward" ( Alt+Left & Alt+Right) dont work any more. This is annoying because some (like me) use Mouse Gest...

Regular

Operating System Windows 10 Spotify 1.1.46.916.g416cacf1-a   My Question or Issue Since this Version the Keyboard Shortcuts for the "Go Back" & "Go Forward" ( Alt+Left & Alt+Ri...

RyanCu

Music Fan

1431 Views

7 replies

1 likes

HotKey
Shortcut
  • 1431 Views
  • 7 replies
  • 1 likes

Filter/sort my liked songs based on genre

Hi,Is there a way, if not, i hope you (Spotify) will create this option to filter my own liked songs based on their musical genre. Sometimes i'm in the mood for rock or whatever but i cannot filter the songs like that. I would like some more sorting/...

Newbie

Hi, Is there a way, if not, i hope you (Spotify) will create this option to filter my own liked songs based on their musical genre. Sometimes i'm in the mood for rock or whatever but i cannot filter...

AdamDamon

Community Legend

1706 Views

1 replies

3 likes

  • 1706 Views
  • 1 replies
  • 3 likes

Superuser Contribution Create Similar Playlist feature removed in the new look update?

PlanPremiumCountrySouth AfricaDevice(Dell Inspiron 3000)Operating System(Windows 10) My Question or IssueI've noticed since the new look update that the create similar playlist feature is no longer accessible by right-clicking a playlist and I was cu...

Regular

Plan Premium Country South Africa Device (Dell Inspiron 3000) Operating System (Windows 10)   My Question or Issue I've noticed since the new look update that the create similar playli...

Xenia

Moderator

1708 Views

1 replies

1 likes

  • 1708 Views
  • 1 replies
  • 1 likes

Superuser Contribution local files: where are they?

PlanFree/PremiumCountryNetherlandsDeviOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDidn't change settings, tried to add sources, but Spotify does not show my local files

Gig Goer

Plan Free/Premium Country Netherlands DeviOperating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Didn't change settings, tried to add sources, but Spotify d...

Xenia

Moderator

574 Views

2 replies

1 likes

  • 574 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution New Spotify Update - Where is filter option for podcasts?

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueHello! I am new here. Thought I can navigate through Help and Community but I couldn't find the info I need with this newest Spotify desktop update. Is there an option to fi...

Newbie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue Hello! I am new here. Thought I can navigate through Help and Community but I couldn't fin...

mlidbo

Roadie

2819 Views

6 replies

1 likes

  • 2819 Views
  • 6 replies
  • 1 likes

Superuser Contribution Two bugs scrolling to current song by clicking album art

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueBug1: When playing "Liked Songs" clicking on the album art brings you to the current song only if the current song is less than 150 songs from the start of t...

Roadie

Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue Bug1:  When playing "Liked Songs" clicking on the album art brings you to t...

mlidbo

Roadie

1520 Views

12 replies

0 likes

  • 1520 Views
  • 12 replies
  • 0 likes

Boycott Spotify for forcing users to undergo a test without permission

PlanPremiumCountryBrazilDeviceHP desktopOperating SystemWindows 10 Since Spotify is forcing users to undergo a so-called "test" for a downgraded and non-functional "new" version;Since Spotify would not let users opt-out this "test";Since Premium User...

Gig Goer

Plan Premium Country Brazil Device HP desktop Operating System Windows 10   Since Spotify is forcing users to undergo a so-called "test" for a downgraded and non-functional "new" versio...

b411313

Regular

1652 Views

5 replies

14 likes

Boycott Spotify
  • 1652 Views
  • 5 replies
  • 14 likes

New releases tab

Where is the New Releases tab updated? 

Newbie

Where is the New Releases tab updated?  

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes