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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83189 Views

40 replies

68 likes

  • 83189 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789174 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22148 Views

22 replies

6 likes

  • 22148 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2994 Views

0 replies

4 likes

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Superuser Contribution Can no longer remove songs from Made For You

Plan PremiumCountry UK DeviceLenovo Thinkpad T480Operating SystemWindows 10 1903 My Question or IssueThe option to remove songs from my Made For You > My Daily Mix playlists has disappeared, was this an intentional update or is there somethingn wrong...

Music Fan

Plan Premium Country UK   Device Lenovo Thinkpad T480 Operating System Windows 10 1903   My Question or Issue The option to remove songs from my Made For You > My Daily Mix play...

Mario

Spotify Legend

2845 Views

11 replies

3 likes

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  • 11 replies
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[Desktop][Developer] Now Playing display / home display bug in version 1.1.47.684.g136419d9-a

This is on Windows 10. I just re-downloaded and then updated the app to the newest version. Home screen shows some messed up markup and Now Playing shows a blank black screen.

Casual Listener

This is on Windows 10. I just re-downloaded and then updated the app to the newest version.    Home screen shows some messed up markup and Now Playing shows a blank black screen.

443 Views

0 replies

0 likes

Desktop
Developer
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Superuser Contribution Multi user for spotify family

PlanFamilyCountryItalyDeviceBoxTVOperating SystemWindows 10My Question or IssueI have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows 10 operating system. The problem is each time a member wants to list...

Casual Listener

Plan Family Country Italy Device BoxTV Operating System Windows 10 My Question or Issue I have Spotify Family used in my living room by all my family. It's installed in a tv box with Windows...

Peter

Spotify Legend

901 Views

3 replies

0 likes

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  • 3 replies
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Superuser Contribution Offline and online songs are not played

PlanPremiumCountrySwitzerland DevicePC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too)Operating SystemWindows 10 pro 64bit My Question or IssueIf i try to play a song its not working at all.If I try play songs from a play list its jumpi...

Casual Listener

Plan Premium Country Switzerland   Device PC, Sound Card Creative AE-5 plus (G6 USB soundcard i tried too) Operating System Windows 10 pro 64bit   My Question or Issue If i try t...

Alex

Spotify Legend

508 Views

3 replies

0 likes

Win10 playing not working
  • 508 Views
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Superuser Contribution Cache Location

PlanPremiumCountryTurkey DevicePCWindows 10 My Question or Issue Hello changing cache location doesn't work on Windows. I set the cache location in a different hard drive but spotify still stores data in my main windows partition. Need help

Regular

Plan Premium Country Turkey   Device PC Windows 10   My Question or Issue   Hello changing cache location doesn't work on Windows. I set the cache location in a different ha...

Katerina

Spotify Legend

729 Views

3 replies

0 likes

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Superuser Contribution Opt-Out on the New Desktop Version

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

Regular

I never asked for, or was never asked to participate in this forced downgrade. As a paying customer i want the old version back NOW.

9qll-gg_8go6a

Music Fan

1533 Views

8 replies

17 likes

  • 1533 Views
  • 8 replies
  • 17 likes

Superuser Contribution Some of my local files won't play

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueI can only play a few of my local files on my PC some of them I can play, and some of them are greyed out but they're all still saved on my PC. I even have songs that show they...

Casual Listener

  Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I can only play a few of my local files on my PC some of them I can play, and some of them are grey...

0pTicaL

Gig Goer

4339 Views

11 replies

1 likes

  • 4339 Views
  • 11 replies
  • 1 likes

Solved!! Windows clean reinstall inconsistent instructions in different articles

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Communitylinks to this article for instructions on reinstalling the windows app: Reinstall Spotify - SpotifyElsewhere moderators keep posting links here instead: How can ...

Roadie

The windows troubleshooting topic here: [Troubleshooting] Windows - The Spotify Community links to this article for instructions on reinstalling the windows app: Reinstall Spotify - Spotif...

dinomight

Spotify Star

1191 Views

1 replies

2 likes

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Solved!!Superuser Contribution Most local files don't show up but used to

Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to them through Spotify. Most of the missing files ar...

Regular

Most of my local files (that I've never previously had any issues with) have suddenly disappeared from the Local Files section and are greyed out in the playlist I added them to, so I can't listen to...

shoelessyo

Regular

2041 Views

8 replies

5 likes

  • 2041 Views
  • 8 replies
  • 5 likes

Superuser Contribution Typing to jump to songs no longer works

PremiumUnited StatesWindows 10 Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typing a song or artist or album (whatever your sort is set to) and ...

Regular

Premium United States Windows 10   Spotify used to have this feature, but it disappeared a while ago and I haven't been able to find anything on here explaining why. Being able to start typi...

mlidbo

Roadie

942 Views

5 replies

0 likes

  • 942 Views
  • 5 replies
  • 0 likes

Solved!! Local files don't appear on my desktop app.

PlanFamily premiumCountryUSADeviceDektop appOperating SystemWindows 10 My Question or IssueNo matter what I do, local files are not shown on my desktop app. I changed the preferences allowing local files and setting the music library folder, reinstal...

Casual Listener

Plan Family premium Country USA Device Dektop app Operating System Windows 10   My Question or Issue No matter what I do, local files are not shown on my desktop app. I changed the pre...

mlidbo

Roadie

1084 Views

3 replies

0 likes

  • 1084 Views
  • 3 replies
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Superuser Contribution Saved Songs Becoming Obsolete Versions of the Same Song

I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few new songs undergo this problem. The saved song I have...

Newbie

I have a collection of saved songs, like everyone does on Spotify. Every day, I log on to Spotify and start listening, and each day may main playlist queues some songs to download. Each day, a few ne...

mlidbo

Roadie

2911 Views

8 replies

7 likes

  • 2911 Views
  • 8 replies
  • 7 likes

Superuser Contribution Playlist cover looks cropped

PlanPremiumCountryPhilippinesDeviceAcer Nitro 5Operating SystemWindows 10 My Question or IssueFor some reason, the playlist covers in my Made for You section looks cut/cropped. Any idea how can I fix this? Thanks in advance. Edit: Found out the navig...

Visitor

  Plan Premium Country Philippines Device Acer Nitro 5 Operating System Windows 10   My Question or Issue For some reason, the playlist covers in my Made for You section looks cu...

Alex

Spotify Legend

927 Views

1 replies

0 likes

  • 927 Views
  • 1 replies
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Superuser Contribution 'New albums release' from spotify not updating....

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) hi, not sure if this is the right forum, I wanted to put it into the help to all spotify communitites rather than...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   hi, not sure if this is the r...

Alex

Spotify Legend

612 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Back & Forward Shortcuts ( Alt+Left & Alt+Right) dont work any more

Operating SystemWindows 10Spotify 1.1.46.916.g416cacf1-a My Question or IssueSince this Version the Keyboard Shortcuts for the "Go Back" & "Go Forward" ( Alt+Left & Alt+Right) dont work any more. This is annoying because some (like me) use Mouse Gest...

Regular

Operating System Windows 10 Spotify 1.1.46.916.g416cacf1-a   My Question or Issue Since this Version the Keyboard Shortcuts for the "Go Back" & "Go Forward" ( Alt+Left & Alt+Ri...

RyanCu

Music Fan

1471 Views

7 replies

1 likes

HotKey
Shortcut
  • 1471 Views
  • 7 replies
  • 1 likes

Filter/sort my liked songs based on genre

Hi,Is there a way, if not, i hope you (Spotify) will create this option to filter my own liked songs based on their musical genre. Sometimes i'm in the mood for rock or whatever but i cannot filter the songs like that. I would like some more sorting/...

Newbie

Hi, Is there a way, if not, i hope you (Spotify) will create this option to filter my own liked songs based on their musical genre. Sometimes i'm in the mood for rock or whatever but i cannot filter...

AdamDamon

Community Legend

1721 Views

1 replies

3 likes

  • 1721 Views
  • 1 replies
  • 3 likes

Superuser Contribution Create Similar Playlist feature removed in the new look update?

PlanPremiumCountrySouth AfricaDevice(Dell Inspiron 3000)Operating System(Windows 10) My Question or IssueI've noticed since the new look update that the create similar playlist feature is no longer accessible by right-clicking a playlist and I was cu...

Regular

Plan Premium Country South Africa Device (Dell Inspiron 3000) Operating System (Windows 10)   My Question or Issue I've noticed since the new look update that the create similar playli...

Xenia

Moderator

1718 Views

1 replies

1 likes

  • 1718 Views
  • 1 replies
  • 1 likes

Superuser Contribution local files: where are they?

PlanFree/PremiumCountryNetherlandsDeviOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueDidn't change settings, tried to add sources, but Spotify does not show my local files

Gig Goer

Plan Free/Premium Country Netherlands DeviOperating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Didn't change settings, tried to add sources, but Spotify d...

Xenia

Moderator

581 Views

2 replies

1 likes

  • 581 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution New Spotify Update - Where is filter option for podcasts?

PlanPremiumCountryUSA DevicePCOperating SystemWindows 10 My Question or IssueHello! I am new here. Thought I can navigate through Help and Community but I couldn't find the info I need with this newest Spotify desktop update. Is there an option to fi...

Newbie

Plan Premium Country USA   Device PC Operating System Windows 10   My Question or Issue Hello! I am new here. Thought I can navigate through Help and Community but I couldn't fin...

mlidbo

Roadie

2839 Views

6 replies

1 likes

  • 2839 Views
  • 6 replies
  • 1 likes

Superuser Contribution Two bugs scrolling to current song by clicking album art

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueBug1: When playing "Liked Songs" clicking on the album art brings you to the current song only if the current song is less than 150 songs from the start of t...

Roadie

Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue Bug1:  When playing "Liked Songs" clicking on the album art brings you to t...

mlidbo

Roadie

1573 Views

12 replies

0 likes

  • 1573 Views
  • 12 replies
  • 0 likes