Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

Qeltar

Casual Listener

14517 Views

111 replies

52 likes

  • 14517 Views
  • 111 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2104 Views

16 replies

3 likes

Possible Bug
  • 2104 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5144 Views

40 replies

2 likes

  • 5144 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9804 Views

0 replies

4 likes

  • 9804 Views
  • 0 replies
  • 4 likes

Fix for corrupted song name/album/artist for files from local folders

Hi, If you have followed the "delete index.dat" solution:https://community.spotify.com/t5/Desktop-Windows/Not-all-local-files-showing-up-not-finding-albums-maybe/m-p/1732623#M23721 to fix problems with local files not appearing in Spotify, but are le...

Newbie

Hi,    If you have followed the "delete index.dat" solution: https://community.spotify.com/t5/Desktop-Windows/Not-all-local-files-showing-up-not-finding-albums-maybe/m-p/1732623#M23721 ...

gedonis

Music Fan

2793 Views

1 replies

2 likes

  • 2793 Views
  • 1 replies
  • 2 likes

Cyrillic artists transliterated in desktop apps

PlanFreeCountryRussiaDeviceDesktop PCOperating SystemWindows 10 x64 (Version 20H2 OS Build 19042.685) My Question or IssueFor some reason artists with Cyrillic names and/or titles are transliterated in desktop apps. language of desktop app is set to ...

Music Fan

Plan Free Country Russia Device Desktop PC Operating System Windows 10 x64 (Version 20H2 OS Build 19042.685)   My Question or Issue For some reason artists with Cyrillic names and...

370 Views

0 replies

0 likes

  • 370 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution No se reproducen automaticamente los accesos directos de Spotify

Plan PremiumCountry ArgentinaDevice Lenovo Legión Y520Operating System Windows 10 64 bitsApp Windows ProblemaHe realizado varios accesos directos de canciones y álbumes y los mismos no se reproducen de manera automática. Como agravante, la tecla "Ent...

Casual Listener

Plan Premium Country  Argentina Device Lenovo Legión Y520 Operating System Windows 10 64 bits App Windows    Problema He realizado varios accesos directos de...

Alex

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics won't sync properly

Hey, I'm having this problem with the synchronization. The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should I do? Related video attached.

Newbie

Hey, I'm having this problem with the synchronization.   The lyrics will eventually go back to the part where it was when I pressed play. When I click pause, it synchronizes again. What should...

Alex

Spotify Legend

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Displaying the album cover in the player

PlanPremiumOperating SystemWindows 7My Question or IssueIn the spotify app for PC, the album cover display is hidden in the lower-left corner of the playback bar. How to return it?

Visitor

  Plan Premium Operating System Windows 7 My Question or Issue In the spotify app for PC, the album cover display is hidden in the lower-left corner of the playback bar. How to return it? ...

Ivan

Spotify Legend

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

[Podcasts] It isn't possible to rewind and fast forward 15 seconds on Joe Rogan's Videos on desktop

I posted something similar a few weeks ago and received a response from a moderator that I didn't notice so the case was closed. I still have the problem though. The moderator said there should be a fast forward 15 seconds button on desktop and mobil...

Casual Listener

I posted something similar a few weeks ago and received a response from a moderator that I didn't notice so the case was closed. I still have the problem though. The moderator said there should be a ...

968 Views

0 replies

0 likes

Podcasts
  • 968 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cant view artist and album pages on pc

PlanPremiumCountryTurkeyDeviceDesktop pcOperating SystemWindows 10 My Question or IssueCant view albums and artist pages on pc when i try open says: “oops something wrong while load album/artist page”

Casual Listener

Plan Premium Country Turkey Device Desktop pc Operating System Windows 10   My Question or Issue Cant view albums and artist pages on pc when i try open says: “oops something wrong whi...

Eni

Moderator

609 Views

2 replies

0 likes

  • 609 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cache is 5.6gb. That's 4.6gb too large. How to PERMANENTLY change size AND location?

CountryUS of ADeviceAsusOperating SystemAsus GL503VMFMy Question or IssueI only have 120gb of space and I ran low so I looked around to see where I could save data and found what you see in the picture.I want to know how to PERMANENTLY change the siz...

Visitor

Country US of A Device Asus Operating System Asus GL503VMF My Question or Issue I only have 120gb of space and I ran low so I looked around to see where I could save data and found what you se...

Alex

Spotify Legend

1351 Views

1 replies

0 likes

Cache
  • 1351 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can‘t following the artist on desktop windows

PlanFreeCountrychina Operating SystemWindows 10 x64 My Question or IssueAfter following the artist on desktop windows, if I restart the client, the artist will not be displayed in the library. But if I follow it on the web version, there is no proble...

Visitor

Plan Free Country china   Operating System Windows 10 x64   My Question or Issue After following the artist on desktop windows, if I restart the client, the artist will not be disp...

Ivan

Spotify Legend

937 Views

1 replies

0 likes

  • 937 Views
  • 1 replies
  • 0 likes

Superuser Contribution Gap suddenly appearing between songs

Since it happened on a windows 10 computer as well I'll post it here too:So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This g...

Roadie

Since it happened on a windows 10 computer as well I'll post it here too: So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separ...

Alex

Spotify Legend

590 Views

1 replies

0 likes

  • 590 Views
  • 1 replies
  • 0 likes

Superuser Contribution Songs will not play sequentially if mobile app installed

PlanPremiumCountryUSA DevicePC and LG phoneOperating SystemWindows 10 My Question or IssueFor a while now, whenever I wanted to listen to songs in order (that is by artist alphabetically (I'm trying to go through all my songs from the top down)) it w...

Casual Listener

Plan Premium Country USA   Device PC and LG phone Operating System Windows 10   My Question or Issue For a while now, whenever I wanted to listen to songs in order (that is by ar...

Mihail

Spotify Legend

1071 Views

3 replies

0 likes

  • 1071 Views
  • 3 replies
  • 0 likes

Can I nest playlists?

PlanPremium Country Device Operating Systemwindows 10 My Question or IssueI'd like to be able to create a playlist which contains other playlists.For example: I'm creating playlists for Xmas and it would be easier to navigate if I had one "Christmas"...

Regular

Plan Premium   Country   Device   Operating System windows 10   My Question or Issue I'd like to be able to create a playlist which contains other playlists. For examp...

OneByBoo

Roadie

763 Views

1 replies

1 likes

  • 763 Views
  • 1 replies
  • 1 likes

Superuser Contribution Offline download location can't be changed.

PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueI picked the download location to be set in "D:\Spotify\" then got notification to restart the app. Yet when I restart the app, the download location is reverted back t...

Casual Listener

Plan Premium Country Indonesia Device PC Operating System Windows 10   My Question or Issue I picked the download location to be set in "D:\Spotify\" then got notification to restart t...

CarlosE

Spotify Legend

1539 Views

4 replies

1 likes

download location
  • 1539 Views
  • 4 replies
  • 1 likes

Solved!!Superuser Contribution Can’t personalize playlist

PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 14 My Question or Issuei have the newest updates of iOS and spotify but still cannot personalize my playlist covers. there is no edit details button. also when i try to post this and look for help...

Visitor

Plan Free Country USA Device (iPhone 8 Operating System (iOS 14   My Question or Issue i have the newest updates of iOS and spotify but still cannot personalize my playlist covers. th...

CarlosE

Spotify Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Unable to find internet connection (error code:4) only on desktop app

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueAfter being able to use the desktop app perfectly fine, it's now saying it's offline and unable to find an internet connection. Spotify is working fine on my other devices...

Newbie

Plan Premium Country United Kingdom Operating System Windows 10   My Question or Issue After being able to use the desktop app perfectly fine, it's now saying it's offline and unable to ...

sumwon

Regular

5170 Views

13 replies

2 likes

Desktop
Windows 10
  • 5170 Views
  • 13 replies
  • 2 likes

Solved!! Cannot listen to music: only Android App works

Plan: PremiumCountry: ItalyDevice: Notebook AsusOperating System: Windows 10I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all the playlists are empty. Morover, web player does not work, I...

Casual Listener

Plan: Premium Country: Italy Device: Notebook Asus Operating System: Windows 10 I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all th...

davcos

Casual Listener

726 Views

1 replies

0 likes

Account
Android
Desktop (Windows)
throubleshooting
  • 726 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify acting wonky, spawning multiple processes, and crashing

PlanPremiumCountryUSDeviceSamsung Notebook 9 Pen (laptop computer)Operating SystemWindows 10 ProMy Question or IssueSpotify is acting wonky, spawning multiple processes, and crashing, usually within seconds of launching. Attached are two screen shots...

Casual Listener

Plan Premium Country US Device Samsung Notebook 9 Pen (laptop computer) Operating System Windows 10 Pro My Question or Issue Spotify is acting wonky, spawning multiple processes, and crashin...

Jeremy

Spotify Legend

2853 Views

3 replies

0 likes

  • 2853 Views
  • 3 replies
  • 0 likes

Superuser Contribution My Spotify is not working

PlanpremiumCountryspainDevice Operating Systemwindows 7 My Question or IssueHi, this is my first time here. I just installed spotify in my windows. All my playlists appear empty, my songs, artists, albums, etc. And if I search a song it don't play an...

Regular

Plan premium Country spain Device   Operating System windows 7    My Question or Issue Hi, this is my first time here. I just installed spotify in my windows. All my playlist...

Jeremy

Spotify Legend

2163 Views

5 replies

0 likes

  • 2163 Views
  • 5 replies
  • 0 likes

Game Bar plugin won't log in.

PlanPremium FamilyCountryUSDeviceCustom built Windows 10 PCOperating SystemWindows 10 Updates 1903 My Question or IssueLogging into my Spotify account through the Windows 10 game bar widget on update 1903 doesn't work. Entering my account information...

Newbie

Plan Premium Family Country US Device Custom built Windows 10 PC Operating System Windows 10 Updates 1903   My Question or Issue Logging into my Spotify account through the Windows 10 ...

RayTurn

Newbie

11238 Views

4 replies

5 likes

  • 11238 Views
  • 4 replies
  • 5 likes

Spotify 2020 Story Mobile only

Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year. This is the first year I haven't seen everyone el...

Newbie

Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes