Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
10210 Views
100 replies
43 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Regular
1039 Views
12 replies
1 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Casual Listener
2337 Views
34 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueToday Spotify started playing random songs on the desktop app, I thought the account had been compromised so I changed the password and forced log out on all devices.Once I logg...
Plan Premium Country Portugal Operating System Windows 10 My Question or Issue Today Spotify started playing random songs on the desktop app, I thought the account had been compromised...
Spotify Legend
562 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
1012 Views
3 replies
1 likes
PlanPremiumCountry BrazilDeviceDesktop appOperating SystemWindows 10 My Question or Issue I'm having trouble viewing the full date podcast episodes. The date appears incomplete, and I can only see the day and the month, the year appears incomplete, e...
Plan Premium Country Brazil Device Desktop app Operating System Windows 10 My Question or Issue I'm having trouble viewing the full date podcast episodes. The date appear...
Moderator
1484 Views
7 replies
1 likes
I'm on Windows 10. Normally, my media keys on my keyboard (e.g. play, pause, skip) control spotify just fine. But while I have Chrome open, these media keys do nothing to control spotify. When I press them, nothing happens. I've researched this issue...
I'm on Windows 10. Normally, my media keys on my keyboard (e.g. play, pause, skip) control spotify just fine. But while I have Chrome open, these media keys do nothing to control spotify....
Casual Listener
1815 Views
1 replies
1 likes
I can listen to podcasts via spotify if they are played through my Alexa. I cannot listen to the audio if I play it through my varied audio output devices connected to my computer. This isn't a problem for music, only podcasts. I am thinking it has s...
I can listen to podcasts via spotify if they are played through my Alexa. I cannot listen to the audio if I play it through my varied audio output devices connected to my computer. This isn't a probl...
258 Views
0 replies
0 likes
Plan: Premium Country: Canada Device: ThinkPad x390 Operating System: Windows 10 My Question or Issue:So I was using tagscanner to put album art on my local files, and when I loaded the files into spotify there was a problem: files with the same arti...
Plan: Premium Country: Canada Device: ThinkPad x390 Operating System: Windows 10 My Question or Issue: So I was using tagscanner to put album ...
Spotify Legend
653 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 Pro My Question or IssueI use the Spotify desktop app. When I copy an album link to the Windows clipboard, it used to have the format "spotify:album:(...)", so that using this link l...
Plan Premium Country Germany Device Desktop PC Operating System Windows 10 Pro My Question or Issue I use the Spotify desktop app. When I copy an album link to the Windows clipboard,...
Gig Goer
2397 Views
5 replies
0 likes
I've had this issue for a little while now, it's not my control panel sound settings, all are set to no exclusive control, and no dimming of any kind. never found a spotify setting for this. communications is set to do nothing every time a person tal...
I've had this issue for a little while now, it's not my control panel sound settings, all are set to no exclusive control, and no dimming of any kind. never found a spotify setting for this. communic...
Spotify Legend
1015 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceHP PavilionOperating SystemWindows 10 My Question or IssueHello,I have a new computer. Spotify will not recognize any of my local files on the desktop version, which are only about a dozen at this point.Here's what I've tr...
Plan Premium Country USA Device HP Pavilion Operating System Windows 10 My Question or Issue Hello, I have a new computer. Spotify will not recognize any of my local files o...
Spotify Legend
2189 Views
3 replies
0 likes
I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times? USAFamily PlanDesktop Windows 7
I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times? USA Family Plan Desktop Windows ...
Spotify Legend
6552 Views
1 replies
0 likes
PlanPremiumCountryScotland DeviceDell laptopOperating SystemWindows 10 My Question or Issue
Plan Premium Country Scotland Device Dell laptop Operating System Windows 10 My Question or Issue
Spotify Legend
451 Views
1 replies
0 likes
I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged into so the only places that I'm currently logged int...
I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged in...
Spotify Legend
1204 Views
4 replies
1 likes
Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listened this year compared to other years). I am unable ...
Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listen...
Spotify Legend
1443 Views
1 replies
0 likes
So I don't really know how to ask a question or write on here, but my queue keeps getting deleted lately, on my laptop and on my phone. It is annoying. Anyone know what I can do to solve this problem?
So I don't really know how to ask a question or write on here, but my queue keeps getting deleted lately, on my laptop and on my phone. It is annoying. Anyone know what I can do to solve this problem?
Spotify Legend
559 Views
1 replies
0 likes
Whenever I try to open up the web app it tells me there's a serve errorI have already cleared my cache and tried every browser on my computer and an incognito window with no successI cannot download or use the app currently because of some issues on ...
Whenever I try to open up the web app it tells me there's a serve error I have already cleared my cache and tried every browser on my computer and an incognito window with no success I cannot down...
Spotify Legend
614 Views
3 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueThe album 'Angel of Babylon' by Avantasia doesn't seem to be divided up correctly, with multiple tracks featuring snippets of the next track in the album seconds before they en...
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue The album 'Angel of Babylon' by Avantasia doesn't seem to be divided up correctly, with multiple tracks fea...
Spotify Legend
3523 Views
8 replies
2 likes
PlanPremiumCountryUSA DeviceLenovo IdeaPad 10th GenOperating SystemWindows 10 My Question or IssueI just got a new laptop - I'm looking to keep things clean this go around as my music was a mess on my last device. I'm trying to add one new album on L...
Plan Premium Country USA Device Lenovo IdeaPad 10th Gen Operating System Windows 10 My Question or Issue I just got a new laptop - I'm looking to keep things clean th...
Spotify Legend
1118 Views
5 replies
0 likes
As you can see from the below image, when I scroll down to the beginning of my liked songs, there are three songs that do not have a timestamp for when they were added and were not there previously. Does anyone know why this is and how it happened?Pl...
As you can see from the below image, when I scroll down to the beginning of my liked songs, there are three songs that do not have a timestamp for when they were added and were not there previously. ...
Spotify Legend
573 Views
1 replies
0 likes
PlanFreeCountryIndiaDeviceLaptopOperating SystemWindows 10 2004 My Question or IssueThe lyrics from Musixmatch are no longer there, it shows "Humming is fun" message. It used to work before but it no longer works now, please help.
Plan Free Country India Device Laptop Operating System Windows 10 2004 My Question or Issue The lyrics from Musixmatch are no longer there, it shows "Humming is fun" message. It used...
Spotify Legend
1700 Views
5 replies
0 likes
PlanPremiumCountrySwedenDevicePC desktopOperating SystemWindows 10 My Question or IssueEvery time my bluetooth speaker shuts off automatically it plays spotify and it runs forever in the background. Not a big problem, but very annoying and it ruins t...
Plan Premium Country Sweden Device PC desktop Operating System Windows 10 My Question or Issue Every time my bluetooth speaker shuts off automatically it plays spotify and it runs fo...
Spotify Legend
1096 Views
7 replies
0 likes
