Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • Tryp
  • Casual Listener
  • 23769 Views
  • 67 replies
  • 23 likes
  • 23769 Views
  • 67 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • Edwardont
  • Casual Listener
  • 58356 Views
  • 251 replies
  • 21 likes
  • 58356 Views
  • 251 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3679 Views
  • 1 replies
  • 6 likes
  • 3679 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143404 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143404 Views
  • 0 replies
  • 26 likes

Spotify problem

PlanPremiumCountryRussiaDeviceDesktop , Xiaomi Redmi6A.Operating SystemWindows 10 , Android My Question or Issue After updating Spotify in your favorite tracks, all your favorite tracks disappeared and a "table" appeared: tracks that you liked will a...

  • Casual Listener
  •   Plan Premium Country Russia Device Desktop , Xiaomi Redmi6A. Operating System Windows 10 , Android   My Question or Issue   After updating Spotify in your favorite tr...
  • Billy-J
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!! Can't minimize "See what your friends are playing"

PlanPremiumCountryUKDeviceDell LaptopOperating SystemWindows 10 My Question or IssueIn the Windows app I can't minimise the "See what your friends are playing" (Find Friends) panel on the right hand side. I have no interest in the social capabilities...

  • Regular
  • Plan Premium Country UK Device Dell Laptop Operating System Windows 10   My Question or Issue In the Windows app I can't minimise the "See what your friends are playing" (Find Friends)...
  • Emilia_8
  • Community Legend
  • 1244 Views
  • 3 replies
  • 0 likes
  • 1244 Views
  • 3 replies
  • 0 likes

Appears On section out of order

PlanPremiumCountryBelgiumDeviceMSI GS60Operating SystemWindows 10 The Appears On section is no longer ordered by release date, it's now just random. Please change it back. Non-chronological lists being forced is the worst things to come to software i...

  • Regular
  • Plan Premium Country Belgium Device MSI GS60 Operating System Windows 10   The Appears On section is no longer ordered by release date, it's now just random. Please change it back. Non-...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

Spotify not saving recently played/liked songs/albums

PlanPremiumCountryUkraine DevicePCOperating SystemWindows 10 My Question or IssueI start using Spotify 1d ago, since its available in Russian/Ukraine countriesEverything is oke with web version and IOS, but i have issues with PC version WINDOWS 10Dun...

  • Visitor
  •   Plan Premium Country Ukraine   Device PC Operating System Windows 10   My Question or Issue I start using Spotify 1d ago, since its available in Russian/Ukraine coun...
  • 262 Views
  • 0 replies
  • 6 likes
  • 262 Views
  • 0 replies
  • 6 likes

Allowing thru HOSTS file

PlanFreeCountry Devicepc master raceOperating SystemWindows 10 My Question or IssueAfter just a few songs, the player wants to play an ad. I can live with that, but my HOSTS file is not allowing the request for an ad to leave my PC. That's sorta it's...

  • Casual Listener
  • Plan Free Country   Device pc master race Operating System Windows 10   My Question or Issue After just a few songs, the player wants to play an ad. I can live with that, but my H...
  • 549 Views
  • 0 replies
  • 0 likes
  • 549 Views
  • 0 replies
  • 0 likes

Solved!! Not Playing Through External Device (Windows 10) 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueWhen I try to play any track through my external Soundcard/speakers I get the message: 'Spotify can't play this right now.If you have the file on your co...

  • Casual Listener
  • Plan Premium Country United Kingdom Device HP Elitebook Operating System Windows 10   My Question or Issue When I try to play any track through my external Soundcard/speakers I get the...
  • charo
  • Casual Listener
  • 4995 Views
  • 2 replies
  • 0 likes
  • 4995 Views
  • 2 replies
  • 0 likes

I can not install the application

PlanFreeCountry(Russia)Device(PC)Operating System(Windows My Question or IssueI can't install the app. An error appears. I attach screenshots

  • Visitor
  • Plan Free Country (Russia) Device (PC) Operating System (Windows 😎 My Question or Issue I can't install the app. An error appears. I attach screenshots
  • Billy-J
  • Spotify Star
  • 303 Views
  • 1 replies
  • 0 likes
  • installing spotify
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify automatically closes on Windows 10 on my laptop

PlanFreeCountryPhilippinesDeviceAsus VivoBook 15 X540UVOperating SystemWindows 10 My Question or IssueThe Microsoft Store app version of Spotify works fine on my laptop, but when I click the play button to listen to a song, Spotify automatically clos...

  • Newbie
  • Plan Free Country Philippines Device Asus VivoBook 15 X540UV Operating System Windows 10   My Question or Issue The Microsoft Store app version of Spotify works fine on my laptop, but ...
  • Peter
  • Spotify Legend
  • 380 Views
  • 1 replies
  • 0 likes
  • 380 Views
  • 1 replies
  • 0 likes

dell laptop can play spotify website but not downloaded program

I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being able to imput my voice during a screen-record. I b...

  • Casual Listener
  • I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being...
  • HarshadZade
  • Visitor
  • 1428 Views
  • 2 replies
  • 0 likes
  • 1428 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Win10] Spotify crashes immediately on song playback

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSpotify crashes immediately as soon as a song should be played without any error message.I can launch the program. I can open and edit playlists etc. without issue. I'm a...

  • Regular
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Spotify crashes immediately as soon as a song should be played without any error message. I c...
  • Conne
  • Regular
  • 365 Views
  • 2 replies
  • 0 likes
  • 365 Views
  • 2 replies
  • 0 likes

Can't access Spotify on Laptop

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't access spotify website on my laptop. Error messages, Chrome:This site can’t be reachedwww.spotify.com refused to connect. Edge: Hmmm… can't reach this pagewww.spot...

  • Casual Listener
  • Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I can't access spotify website on my laptop.  Error messages,    Chrome:This ...
  • OneByBoo
  • Roadie
  • 671 Views
  • 3 replies
  • 0 likes
  • 671 Views
  • 3 replies
  • 0 likes

Not all Albums are loading

PlanPremiumCountryNew ZealandDeviceHP Pavillion x360 convertible 14-dh0127TUOperating SystemWindows 10My Question or IssueIn my albums menu, I sort albums by artists so I can easily access particular artists' discography. But when I do sort by artist...

  • Visitor
  • Plan Premium Country New Zealand Device HP Pavillion x360 convertible 14-dh0127TU Operating System Windows 10 My Question or Issue In my albums menu, I sort albums by artists so I can easily...
  • 190 Views
  • 0 replies
  • 0 likes
  • 190 Views
  • 0 replies
  • 0 likes

Spotify Download Folder

PlanPremiumCountryUSADeviceHP Desktop i7Operating SystemWindows 10 My Question or IssueI changed the location of the download folder. When I go to that folder, there are 257 folders labeled "00, 0b, 0c, 0d etc". Which folder are my downloaded songs i...

  • Visitor
  •   Plan Premium Country USA Device HP Desktop i7 Operating System Windows 10   My Question or Issue I changed the location of the download folder.  When I go to that folder, ...
  • 223 Views
  • 0 replies
  • 0 likes
  • 223 Views
  • 0 replies
  • 0 likes

windows app keeps downloading music

PlanPremiumCountryNetherlandsDeviceDELL XPS15Operating SystemWindows 10 My Question or IssueEvery now and then I notice my harddrive clogging up with cache data from several apps and I start cleaning it out.At first I suspected it to be cached data s...

  • Gig Goer
  • Plan Premium Country Netherlands Device DELL XPS15 Operating System Windows 10   My Question or Issue Every now and then I notice my harddrive clogging up with cache data from several ...
  • ixeldog
  • Visitor
  • 866 Views
  • 6 replies
  • 0 likes
  • 866 Views
  • 6 replies
  • 0 likes

No "Liked Music" in Desktop App

PlanFree/Premium CountryRussia DeviceAcer Aspire A317-54K Operating SystemWindows 10 1909 Hello! I added some music to favourite. After that, I installed the desktop app for Windows. And there's no anything in "Liked Music". I've seen the 'hosts' fil...

  • Visitor
  • Plan Free/Premium   Country Russia   Device Acer Aspire A317-54K   Operating System Windows 10 1909   Hello! I added some music to favourite. After that, I installed...
  • Billy-J
  • Spotify Star
  • 314 Views
  • 1 replies
  • 8 likes
  • 314 Views
  • 1 replies
  • 8 likes

Meus gostos não aparecem no pc player, e trava quando eu tento controlar pelo celular.

My likes don't appear in the PC player, and hangs when I try to control by mobile.PlanPremiumPaísBrasil Dispositivo(Xiaomi Mi 9T Pro)Sistema Operacional(Windows 10) Minha pergunta ou questãoMeus gostos não aparecem no pc player, e trava quando eu ten...

  • Visitor
  • My likes don't appear in the PC player, and hangs when I try to control by mobile. Plan Premium País Brasil   Dispositivo (Xiaomi Mi 9T Pro) Sistema Operacional (Windows 10)   Mi...
  • 227 Views
  • 0 replies
  • 0 likes
  • player
    sincronização
  • 227 Views
  • 0 replies
  • 0 likes

Neither Desktop not Mobile app will allow me to Like a Radio

PlanPremiumCountry DeviceDesktop and Samsung Galaxy Note 10S+Operating SystemWindows 10 and Android 10 My Question or IssueOn both my computer and on my mobile device, I am unable to like a Radio to save it.

  • Visitor
  • Plan Premium Country   Device Desktop and Samsung Galaxy Note 10S+ Operating System Windows 10 and Android 10   My Question or Issue On both my computer and on my mobile device, I...
  • 172 Views
  • 0 replies
  • 0 likes
  • 172 Views
  • 0 replies
  • 0 likes

Link for device selection

Hi, it is very cumbersome to go to the "Menü for Devices" Button. I am looking forward for a LINKED Button for example on Main/Start Menü.

  • Casual Listener
  • Hi, it is very cumbersome to go to the "Menü for Devices" Button. I am looking forward for a LINKED Button for example on Main/Start Menü.        
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Superuser Contribution Toolbar Thing is Stuck

Windows 7 My Question or IssueThis green bar isn't working.I tried reinstalling, removing all the Spotify files but it doesn't help.

  • Casual Listener
  • Windows 7   My Question or Issue This green bar isn't working. I tried reinstalling, removing all the Spotify files but it doesn't help.
  • Bariss26
  • Casual Listener
  • 898 Views
  • 6 replies
  • 0 likes
  • 898 Views
  • 6 replies
  • 0 likes

Liked songs playlist is Empty

PlanPremiumCountryIsraelDeviceHP omen 15 LaptopOperating System Windows 10My Question or IssueSo, for some reason when I opened my spotify desktop app earlier today my liked songs list seemed empty, even though I have over 2,400 songs on it and they ...

  • Visitor
  • Plan Premium Country Israel Device HP omen 15 Laptop Operating System  Windows 10 My Question or Issue So, for some reason when I opened my spotify desktop app earlier today my liked so...
  • Emilia_8
  • Community Legend
  • 1404 Views
  • 6 replies
  • 13 likes
  • 1404 Views
  • 6 replies
  • 13 likes