My Question or Issue
After being able to use the desktop app perfectly fine, it's now saying it's offline and unable to find an internet connection. Spotify is working fine on my other devices (tablet and phone) and also the web browser. No other apps on my desktop are having any issues.
So far I've tried quite a lot in terms of fixing the issue - I've reinstalled Spotify, ensured it was the most updated version, changed proxy settings, disabled any active firewall/anti-virus, restarted my router and changed to a different DNS. Any help will be appreciated.
Solved! Go to Solution.
Thanks for posting about this here!
We're aware there are issues with the app showing you're offline even though you're not. That's why we've created an Ongoing Issue while the right teams are investigating this.
To contribute to this getting fixed you can add your vote by clicking on the +VOTE here. Below the description there are some suggested steps you can try like @Frickett did.
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We appreciate your time to do this, stay tuned 🙂