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Spotify Crashes when I change the output-Device

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Spotify Crashes when I change the output-Device

 

Plan

Premium Student

Country

 Germany

Device

PC

Operating System

Win 7

 

My Question or Issue

 Hi,

I use Spotify on my PC a lot.

Usually I switch between Headset and my 5.1 Sound System by changing the "Default Device" in the Audiosettings in Windows.

This worked for years.

But yesterday I noticed that this now results in Spotify completely freezing, repeating the last second of music over and over again.

I have to kill Spotify using the Task-manager and restart it to play music again.

But since there are four Spotify-processes when I start the Appllication this can be quite annoying.

 

Best regards,

 

Raphael Arndt

Reply

Accepted Solutions
Marked as solution

Hey @Sylance

 

It's a known issue and Spotify is looking into it. Check out the Status Update of this Issue thread for more information and what you can do. 🙂

 

Terminating the Spotify process with biggest memory usage will kill all other Spotify-related threads as well.

 

Have a nice day!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Marked as solution

Thx, did not find this post.

Sorry.

 

 

View solution in original post

2 Replies
Marked as solution

Hey @Sylance

 

It's a known issue and Spotify is looking into it. Check out the Status Update of this Issue thread for more information and what you can do. 🙂

 

Terminating the Spotify process with biggest memory usage will kill all other Spotify-related threads as well.

 

Have a nice day!

SebastySpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Marked as solution

Thx, did not find this post.

Sorry.

 

 

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