Spotify Windows Desktop app claims to be offline

[user-removed]

Hi there,

I'm using Spotify Windows Desktop app (1.0.75.483.g7ff4a0dc) on my office laptop. I need to use the proxy settings to get Spotify to work, and before the current version things worked fine. 

But after updating to the current version, Spotify works the first time I try it after a fresh install, but if I restart my laptop or put it into hibernation and wake it up, the app claims to be offline (error code: 4). Re-entering the proxy and login credentials don't work. 

But if I uninstall and reinstall the app, things work again till the next hibernation/restart.

Please help.

[phan_times]

Hello @user-removed,

I would suggest taking a look at this link: https://community.spotify.com/t5/Desktop-Windows/I-have-full-internet-connection-but-it-says-I-m-offline/td-p/42499

Hope this helps.

If this was your solution please mark it as such.

[shamael · Accepted solution]

Not a solution but as workaround test my script:

https://community.spotify.com/t5/Desktop-Windows/Proxy-and-quot-no-Internet-connection-detected-quot...

[user-removed]

Hi schmael,

Your script worked for me. Thanks a lot!