Announcements

Help Wizard

Step 1

NEXT STEP

Spotify freezes on laptop for 5-10 seconds

Spotify freezes on laptop for 5-10 seconds

 

Plan

Premium

Country

Spain

Device

ACER Aspire 10 months old

Operating System

Windows 10

 

My Question or Issue

 It freezes unannaounced stopping music. I have to wait or refresh.

 

It happens on both ACER laptops I own. On 2 separate WiFis. One is a business Wifi, the other is my own fibre optic at home with only me living here currently.

 

It's a bit of a joke. It just stops playing out of nowhere and it's a daily basis.

 

No I am not using it on another device and only I use my own Premium service.

Reply
4 Replies

It also doesn't allow me to press PLAY on available songs for more than 10 seconds occasionally. I want to change song and it won't. It just keeps playing the same song until it eventually relents and let's me change.

 

It's also self-adjusting volume today!

Hey @FractionBronson

 

That sounds strange!

 

Just as a precaution, I recommend changing your password and signing out all devices by following the steps in this article. 🙂

You can also try reinstalling Spotify to wipe out possible client-side issues.

 

Let me know how you get on!

I use the Chrome player and not the software for it.

 

It's adjusting volume down 100%. I thought I was going mad. Why?

@FractionBronson

 

Did you try changing password and signing out of all devices as shown in the first article? 🙂

 

You can also try clearing your browser's cookies and cache, trying incognito mode and trying another browser.

 

Keep me in the loop!

Suggested posts