Spotify installer - error code: 24

[Frask80]

Plan

Premium

Country

Italy 

Device

PC

Operating System

Windows 7 Pro

My Question or Issue

My computer is in a work domain and my domain user can't install from the temp directory so I updated Spotify with a local administator to version 1.0.94.262 (until now it has always worked).

With this user everything seems to works fine, I can open the app and listen to the music.

Then I logged in with my domain user and everytime I launch Spotify i get the error "24 - Installer encountered an unknown error"".

What can I do to resolve the problem?

Thanks!

[Frask80]

Hi again,

This should do the trick:

1. Go to the APPDATA\Local\Spotify folder
2. There will be a folder named Update
3. Copy it elsewhere

4. Change the content of the .json file to set the new path. Don't forget to use "\\" instead of "\" to separate folders.

5. Run the installer executable containg inside
6. The new Spotify version will be installed (in APPDATA/roaming)
7. Copy the new Spotify files to Program Files
8. It should now work again...

Good luck!

[mombassajesus]

This is the worst forum software in the history of forum software. I just lost my entire reply.

There's not much to understand, just edit the batch file, change the localspotifyrundir= line to use the directory you want spotify to be installed in, and run it.

I thought every Windows installation had bitsadmin. Maybe you need to run it as administrator? Use File Explorer, find the batch file, right click, and pick Run as Administrator. It might work.

[mombassajesus]

Nope, it doesn't. Spotify complains if you try to install it from an Administrator account.

Sorry, not sure what to tell you about that.

[kasperkowski]

Ok, had to google it - I had no idea that I'm supposed to change the extension... But after doing it, it worked, thank you very much!

[mombassajesus]

Assuming I understand you, yes, batch files have to have a .bat extension. My first post in the thread regarding my batch file mentioned that, but I haven't repeated the instructions every time. I'm glad to hear it worked for you.

[MePenguin]

Encountering this now in 2024 and the 'Update' folder is not there. Anyone know where it has gone, or another way to fix this?