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Spotify keeps crashing during startup.

Spotify keeps crashing during startup.

Avatar of bjheim
Newbie
2016-12-04 06:14 PM

Spotify keeps crashing during startup.Have 2 win 10 pc, and one windows phone. Spotify keeps restarting all the time.

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Avatar of Bittencourt
Spotify Star
Spotify Star
2016-12-04 07:15 PM

Hi @bjheim, welcome to the community.

 

A few other community members had the same problem and executing the following steps helped them resolving their issue.

 

  • Shutdown your PC and then restart it in Safe Mode (hit the F8 key repeatedly during the boot up process then select Safe Mode from the menu that appears)
  • Once launched in Safe Mode, go to Control Panel, then Programs and Features
  • Find Spotify and uninstall it
  • Shutdown your PC and boot it back up as usual
  • Go to the Spotify website, download the installer and reinstall.

Let me know if this works for you!

 

 

BittencourtSpotify Star
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