Spotify keeps deleting songs from my library

[Milhaus92]

Plan

Premium for Students

Country

Czech Republic

Device

PC, Samsung Galaxy S6

Operating System

Windows 10, Android 7.0

My Question or Issue

Hello,

recently I've noticed that Spotify keeps randomly deleting some of my saved songs from my library. It's obvious for example after looking at my "Your Top Songs 2018" playlist created by Spotify where some of the songs are unfollowed (plus instead of tick) and I'm pretty sure that I didn't do it. And I don't mean those grayed out songs, that's not the problem.

This has been happening for some time, I've already had to re-save couple of songs that Spotify deleted from my library. I've also checked and I have 2079 songs saved in my library so it shouldn't be a problem with exceeding saved songs limit. Also I didn't notice any pattern in deleting my songs (e.g. delete the longest followed or delete songs from this artist or this album), it keeps deleting random songs from random artists.

Has someone encountered this kind of problem or is there a simple solution? I don't want to create a separate playlist for all of my songs, as a premium (for students) user I expect the 'save song' feature to work.

Thank you in advance for your answers.

[kayleighef]

Hey! i know this is old now but I’ve been having the same issue!! Does anyone have any info on it?

[Kazimiera_Tetm]

Hi, I've got the same problem

[kabrissey]

I have the same issue. Basically I’ve noticed it with songs I hearted about 3 years ago or longer. Idk if Spotify thinks they’re doing people a favor by trying to keep your faves current but they should really stop

[Jeremy]

Hey folks,

Thank you for your posts here in the Community. We're happy to help you further with this.

Can you confirm how many artists you follow?

Also - does this occur on one specific device or multiple devices?

We'll keep an eye out for your replies 🙂

Cheers!

[Kazimiera_Tetm]

In a response 
Jeremy

I follow +/- 175 artist at this moment. I use Spotify on multiple device.  I can see this problem when I go to my playlist which I made few years ago - and unexpectedly there are some unliked songs - which I surely didn't unlike. This even happened with On Repeat Playlist.
Thanks for Help

[Jeremy]

Hey there @Kazimiera_Tetm,

Thank you for your post and for your confirmation.

Can you try to perform a clean reinstall to make sure there's no old cache files causing this.

If it's possible - try with another internet connection to see if the issue persists.

Keep us posted 🙂

Cheers!