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1 tb ssd nvme on mobo
b550 f gaming WiFi board I believe
4 sticks Corsair ram 3600hz I think
My Question or Issue
Spotify randomly crashes and runs extremely slow for my set up. Might be related to college internet but I believe I had this issue on my personal home WiFi as well. I also get periods of 30 second input delay where I want to click and it won’t do so for an extended period of time. I have tried a lot of troubleshooting like uninstalling and doing hardware acceleration and making sure the firewall is not blocking it. Any other suggestions or insights? As of today I’m going through another uninstall with deleting all files in my pc related to Spotify.
Can you confirm that you followed the steps that's provided in this article? There's some more steps to help thoroughly uninstall the app from your phone so if you haven't, we'd highly suggest it since the steps will make sure there's no old cache files causing this.
We also suggest that you remove all lines from your hosts file by following the steps bellow:
Open Notepad as an administrator (right-click - Open as Administrator)
go to File - Open and navigate to C:\Windows\System32\drivers\etc
Choose "All Files" instead of "Text Documents" next to the File Name box. You'll see a handful of files. Pick hosts and click on Open
When the file is open, you will see a block of text with # in front of each line and might see entries like 0.0.0.0 website.com127.0.0.1 website2.com
Check for any entries with Spotify in the address. Examples may look like: 0.0.0.0 weblb-wg.gslb.spotify.com0.0.0.0
If you do find any lines with Spotify, please remove them
Save your changes and restart Spotify
If that doesn't do the trick, can you let us know if you have the version from Microsoft store or from our official website?
We'll keep an eye out for your reply.
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