I'm trying to clean upp my liked songs (10k+), but when i unlike some songs (either by clicking the X, pressing delete on the keyboard or using the right click menu) they just reappear liked. See video. https://gfycat.com/pleasedarcticegg
I have reinstalled Spotify to no avail.
All other threads i found was regarding radio and local files. This is for regular Spotify songs in the liked list.
Solved! Go to Solution.
Hi again @schteff!
Thanks for taking the time to reply to us and share your thoughts on the matter. We want to as well provide you with as detailed and transparent response as we can.
Several teams have now looked at your case and cards on the table, we want to be completely honest with you, it doesn't seem we can offer a solution.
The way our systems are set up, we as well won't be able to remove single songs from the backend. To be in line with GDPR data processing, we only keep data of recent changes to your library. Anything older cannot be interacted with it. There simply aren't any tools at our disposal that can help with re-linking the track entries in your Liked Songs with their most up-to-date versions.
You are right in assuming that we now have new technical solutions in place that should prevent what you're experiencing from occurring again and whenever a track is updated or replaced in our database it should either automatically be correctly re-linked in your playlists and library, without the need for a user to take any action, or be displayed as unavailable, with the possibility to be easily removed and replaced manually with another, available version.
It does seem that these updates have, for a reason we must admit is at this point unknown to us, not managed to update all of your saved songs. One assumption is that the size of your impressive song collection could have to do with this and we're sorry this has happened.
Our developers are currently working on a multitude of improvements to the desktop app and, again, full disclosure, we cannot promise that they'll be able to sneak in time to look into this issue on their roadmap, as it should be eliminated already.
Trust us when we say, that we hate to be the bearers of bad news, especially to someone who has been with us for such a long time and that we can't offer any resolution. It always makes our hearts melt when we get to interact with someone who's been so passionate about Spotify such as you since our early days and it most definitely hurts us that we can't do more to help out.
We do want to express our gratitude for your long-term membership and your love for music, and we've sent something your way via PM. We know it doesn't solve the issue, but it's the least we can do.
If there's any other way we can be of help or if you want to go the route of creating a brand new library, let us know and we'll see how we can assist you.
Thank you humbly.