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Plan
Premium
Country
United States
Device
Desktop
Operating System
Windows 10
My Question or Issue
Whenever I play a local file song with no album cover, every song after will have no album cover until I restart spotify in both the bottom right and "Now Playing" Tab
Hey @locuslol,
Thanks for posting in the Community.
Let's try performing a clean reinstall of the app as described here. Did this bring any change?
Also try using a different account as a test. Any difference?
Keep us posted.
Cheers!
Hello, i have tried a clean install and different account to no avail.
Hey @locuslol,
Thank you for keeping in contact.
If the clean reinstall doesn't do the trick, this issue could be related to some specific cache not cleared by the previous process. In this case, we'd recommend clearing any entries which contain Spotify from the host files on your computer by following the instructions mentioned in this post (even if it's a different issue).
If the issue persists, include in your next response the Spotify version you're currently running to continue investigating the case.
Hope this helps. We'll be on the lookout.
Plan
Device
Macbook Pro
My Question or Issue
Hi! I uploaded music from my local files to another playlist on my mac and the audio works fine. But the image doesn't change from the cover image of the first audio I uploaded, it doesn't change from audio to audio. And when I try to play it on my phone it doesn't work.
If it helps this is what I did:
I used the Music app that comes with every apple device. I went to info and then artworks and uploaded my photos and saved it to my files on download. It then showed up on my local files on spotify and I imported the audios to another playlist. And you know the rest.
What should I do to fix this problem?
I did this to no avail. My spotify version is "Spotify for Windows (64 bit)
1.2.21.1104.g42cf0a50"
Hi there,
Thanks for letting us know. We'll happily pass your info onto the appropriate team so that they can investigate this. Be advised however that we cannot say for certain at the moment when or if this is going to get implemented.
Cheers!
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