Windows 7 Spotify app doesn't run

[martin778]

Spotify Username

martin.truhlar

Plan

Premium

Country

Czech 

Device

(PC)

Operating System

(Windows 7, SP1, latest updates)

My Question or Issue

I have a Windows domain network behind a firewall. I have tried to install the latest version of Spotify windows client to 3 PCs each time with the same effect. Installation ends successfully, but when the application starts it's just trying over and over again to run. PC makes sound like: "ding ding ding ding ding ..." untill I stop the app. At Task Manager I can see three Spotify.exe * 32 processes with growing and dropping memory usage every time I hear "ding". At mobile phone it works expectably as same as at the internet browser player.

Any suggestions?

[Sebasty]

@martin778

That sounds strange!

I suggest trying out the offline installer. Report back how it goes 🙂

If it causes the same thing, then maybe your Firewall is blocking something Spotify needs for functioning.

Keep me in the loop!

[martin778]

Offline instaler leades to same effect. I highly suspect our network configuration, where user profile is partialy roaming and partialy local at a workstation. I had an weird issue with skype as well in past that have led to use appear.in.

I'll try temporarily turn off the firewall and I'll report here what happen.

[Sebasty]

@martin778

This kind of network configuration might be a culprit indeed. I've seen users having issues in corporate networks where their user profiles are roaming (saved in a network drive), and as Spotify installs itself in %appdata%, problems can arise.

If that's the issue, I'd suggest looking into Junctions as suggested by another user saying:

"You can create junctions to refer to different locations. Hence you can change the install location."

Let me know how disabling Firewall went 🙂

[martin778]

 Unfortunately firewall has nothing to do with my issue. Firewall has been turned off and the spotify behave in the same way.

I'm going to try the Junctions you mentioned.