Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

eoris

Newbie

15844 Views

115 replies

53 likes

  • 15844 Views
  • 115 replies
  • 53 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2539 Views

16 replies

3 likes

Possible Bug
  • 2539 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5890 Views

40 replies

2 likes

  • 5890 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10180 Views

0 replies

4 likes

  • 10180 Views
  • 0 replies
  • 4 likes

Superuser Contribution Can't login with Facebook or Username/PW

Spotify Username11149184500PlanFree/Premium PremiumCountry UKDeviceLaptopOperating SystemWindows 7 Enterprise My Question or Issue Originally I had an error 4 problem whereby when i opened Spotify I was always offline. So i couldn't search, acccess s...

Casual Listener

Spotify Username 11149184500 Plan Free/Premium Premium Country  UK Device Laptop Operating System Windows 7 Enterprise   My Question or Issue  Originally I had an error 4 p...

Alfredo

Roadie

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Superuser Contribution Musique qui se lance pas

Bon ça fait plusieurs semaine que j'ai se problème , plusieurs musique ne se lance pas ni de mon portable ni de mon pc, j'ai tout essayé et rien ne fonctionne je comprend vraiment pas alors que il marchait parfaitement juste avant je n'ai rien changé...

Newbie

Bon ça fait plusieurs semaine que j'ai se problème , plusieurs musique ne se lance pas ni de mon portable ni de mon pc, j'ai tout essayé et rien ne fonctionne je comprend vraiment pas alors que il ma...

Alfredo

Roadie

3200 Views

1 replies

0 likes

  • 3200 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Log In with Facebook button not working...

working nakamura1234 nakamura1234 Newbie yesterday I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 times, it still does not work. The animation loads, it...

Casual Listener

working nakamura1234 nakamura1234 Newbie yesterday I run the Desktop app on windows 10. When I want to connect via the "Log in with Facebook" button nothing happens. Even if I click the button 10 tim...

Alfredo

Roadie

946 Views

1 replies

0 likes

  • 946 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discord+spotify

I am trying to play a game with a friend, listen to music on spotify, and talk to my friend in discord. Unfortunately, whenever I join the discord call, I cannot hear any more audio from spotify. Is there any way to fix this?

Newbie

I am trying to play a game with a friend, listen to music on spotify, and talk to my friend in discord. Unfortunately, whenever I join the discord call, I cannot hear any more audio from spotify. Is ...

Alfredo

Roadie

859 Views

1 replies

0 likes

  • 859 Views
  • 1 replies
  • 0 likes

Superuser Contribution "If you have the file on your computer you can import it". How?

So, I have a DRM free song I downloaded after purchase from Amazon.It's a 93Mb megamix.If I browse local files, there is it. When I try and play it, it says"This track is unavailable, if you have the file on your computer you can import it" I've turn...

Visitor

So, I have a DRM free song I downloaded after purchase from Amazon. It's a 93Mb megamix. If I browse local files, there is it. When I try and play it, it says "This track is unavailable, if you ha...

Alfredo

Roadie

1196 Views

1 replies

0 likes

local
  • 1196 Views
  • 1 replies
  • 0 likes

Superuser Contribution plays count does not work

plays count does not work , did all suggestions uninstall , reinstall etc.. when this will be fixed , and why always play counts problem on spotify ???

Newbie

plays count does not work , did all suggestions uninstall , reinstall etc.. when this will be fixed , and why always  play counts problem on spotify ???

Alfredo

Roadie

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Albums issue

I have a rather complicated situation in the organization of the albums.Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - Calvin Harris" belongs to the album "Feels - Calvin Harr...

Newbie

I have a rather complicated situation in the organization of the albums. Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - C...

601 Views

0 replies

0 likes

  • 601 Views
  • 0 replies
  • 0 likes

Release Radar Playlist is not updating today (friday)

Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and would be updating on saturday what makes no sense at a...

Music Fan

Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and wou...

nighthawk989

Roadie

8803 Views

23 replies

3 likes

  • 8803 Views
  • 23 replies
  • 3 likes

Solved!! Unable to install: error code 53

Hi My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to install. I get this error message: ---------------------------Sp...

Casual Listener

Hi   My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to inst...

Collinwicker

Newbie

190368 Views

120 replies

2 likes

  • 190368 Views
  • 120 replies
  • 2 likes

Solved!! windows 10

Spotify Usernamesloan1207PlanPremiumCountry Device(dell laptop)Operating System( Windows 10) My Question or Issue running spotify windows 10 store version. would like to delete this version and install the spotify.com version. also i have many playli...

Casual Listener

Spotify Username sloan1207 Plan Premium Country   Device (dell laptop) Operating System ( Windows 10)   My Question or Issue  running spotify windows 10 store version. woul...

Loxer

Community Legend

2822 Views

6 replies

0 likes

  • 2822 Views
  • 6 replies
  • 0 likes

Installer won't start on windows vista 64

I'm using a desktop with Windows vista 64. When I download the installer, and try to double click the .exe file, nothing happens. I was having a problem with local files and figured I'd just uninstall and re-install to make sure I had the newest vers...

Newbie

I'm using a desktop with Windows vista 64.  When I download the installer, and try to double click the .exe file, nothing happens.  I was having a problem with local files and figured I'd j...

Sebasty

Community Legend

4403 Views

1 replies

1 likes

  • 4403 Views
  • 1 replies
  • 1 likes

last.fm scrobbles not saving

I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces that song and the scrobble isn't saved. I have disconn...

Newbie

I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces tha...

Sebasty

Community Legend

1554 Views

1 replies

0 likes

  • 1554 Views
  • 1 replies
  • 0 likes

Shuffle is isn't shufflling all songs

Spotify Usernamejustinhicks99PlanFree/Premium Device(Samsung Galaxy Note 8, Macbook Pro, and Windows Computer)Operating System(Android Oreo, Windows 10,etc.) My Question or Issue I have around 450 songs on my play list, and I don't even hear half of ...

Newbie

Spotify Username justinhicks99 Plan Free/Premium   Device (Samsung Galaxy Note 8, Macbook Pro, and Windows Computer) Operating System (Android Oreo, Windows 10,etc.)   My Que...

Soundofus

Community Legend

618 Views

1 replies

1 likes

  • 618 Views
  • 1 replies
  • 1 likes

My Daily Mixes Are Gone

PlanPremiumCountry USADeviceDesktopOperating SystemWindows 7 Professional My Question or Issue I was listening to my Daily Mixes literally yesterday, and now I go in to my profile and they're completely gone? I had about six that I rotated through an...

Newbie

Plan Premium Country  USA Device Desktop Operating System Windows 7 Professional   My Question or Issue  I was listening to my Daily Mixes literally yesterday, and now I go i...

Soundofus

Community Legend

1162 Views

1 replies

0 likes

  • 1162 Views
  • 1 replies
  • 0 likes

''Release Radar'' playlist doesn't wanna update

Hi. Just as the title or whatever ~ The release radar playlist wont update. Usually it updates at 00:00 right when the clock changes to the next day but not this time. Release radar is my favorite playlist btw. Any solutions on how to fix it? I read ...

Regular

Hi. Just as the title or whatever ~ The release radar playlist wont update. Usually it updates at 00:00 right when the clock changes to the next day but not this time. Release radar is my favorite pl...

mikepickard

Newbie

3952 Views

14 replies

0 likes

  • 3952 Views
  • 14 replies
  • 0 likes

Superuser Contribution Problem of the connection after the update.

Hi,after last update application for window, there is a connetion problem in internal network in my work. All application users in my work have this problem and it is a large corporation, so there are many users too.Before last update everything was ...

Newbie

Hi, after last update application for window, there is a connetion problem in internal network in my work. All application users in my work have this problem and it is a large corporation,...

Alfredo

Roadie

644 Views

1 replies

1 likes

  • 644 Views
  • 1 replies
  • 1 likes

Superuser Contribution After entering login info, red circle with backslash will appear, refuses login

Help please! I have had this problem for about a week now and it's only getting worse. So first I uninstalled Spotify on my computer because it wasn't picking up on my internet connection so I reinstalled it. But now whenever I try to login, the info...

Newbie

Help please! I have had this problem for about a week now and it's only getting worse. So first I uninstalled Spotify on my computer because it wasn't picking up on my internet connection so I reinst...

Alfredo

Roadie

1703 Views

1 replies

0 likes

  • 1703 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify loads as a black screen every time i login.

Hello. It seems that every time i log in the screen turns black? I use the web player (windows 10) https://streamable.com/ctfoy

Visitor

Hello. It seems that every time i log in the screen turns black?   I use the web player  (windows 10)   https://streamable.com/ctfoy <error in action

Alfredo

Roadie

806 Views

1 replies

0 likes

  • 806 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify Is Offline and I don't know why

My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and one of the posts that is supposed to help me denies ...

Casual Listener

My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and o...

Alfredo

Roadie

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spority is not accepting my credit card

Hi!So, it's been a year that I've been using Spotify Premium but recently I changed my credit card. I followed the instructions to change the details of the credit card but now is not accepting it.....A message appears that Spotify isn't available in...

Newbie

Hi! So, it's been a year that I've been using Spotify Premium but recently I changed my credit card. I followed the instructions to change the details of the credit card but now is not accepting it....

Alfredo

Roadie

3734 Views

1 replies

0 likes

Credit Card
  • 3734 Views
  • 1 replies
  • 0 likes