Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
82715 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
785876 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
20967 Views
22 replies
6 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
HiWhen i updated to this version i couldn't find this option anymore and i can't itunes playlist.Anybody knows what happened???
Hi When i updated to this version i couldn't find this option anymore and i can't itunes playlist. Anybody knows what happened???
Casual Listener
2559 Views
3 replies
0 likes
Scrobbling to last.fm for songs on Spotify works perfectly. My account is connected.last.fm displays the "Scrobbling now" on my profile while I play a local file, but the file isn't saved to my scrobble history. Please help.
Scrobbling to last.fm for songs on Spotify works perfectly. My account is connected. last.fm displays the "Scrobbling now" on my profile while I play a local file, but the file isn't saved to my scr...
Roadie
3981 Views
2 replies
3 likes
I'm noticing using the spotify windows 10 UWP app that my entire desktop screen will "flicker" while i hover the mouse over the focused spotify app. It's almost as if the screen has a desync with poor refresh.Also, the app seems to be sluggish if i d...
I'm noticing using the spotify windows 10 UWP app that my entire desktop screen will "flicker" while i hover the mouse over the focused spotify app. It's almost as if the screen has a desync&nb...
568 Views
0 replies
2 likes
Hi, I have Spotify on a Windows 10 PC and also on my Samsung Android phone. Both have the latest versions of Spotify. The 'Connect to a device' feature used to work just fine, but stopped working a few weeks ago. Both my phone and the PC don't show a...
Hi, I have Spotify on a Windows 10 PC and also on my Samsung Android phone. Both have the latest versions of Spotify. The 'Connect to a device' feature used to work just fine, but s...
Newbie
19513 Views
6 replies
4 likes
Hi,I have some issues with my windows that pushed me to reinstall it and also I've downloaded 3,000 musics.As I have a limited plan I can't download all these stuff again ! Is there anyway to backup this library before I reinstall windows and after r...
Hi, I have some issues with my windows that pushed me to reinstall it and also I've downloaded 3,000 musics. As I have a limited plan I can't download all these stuff again ! Is there anyway...
419 Views
0 replies
0 likes
I am all paid up on spotify premium and there are songs on desktop that are greyed out and don't exist on mobile. For example the songs "lets move to the desert" and "seemed like the whole world was lost" are unplayable meanwhile the rest of the albu...
I am all paid up on spotify premium and there are songs on desktop that are greyed out and don't exist on mobile. For example the songs "lets move to the desert" and "seemed like the whole world was ...
354 Views
0 replies
0 likes
I can't see friend activities on other friends... this one had been working before, around 1 week ago. I need your help.
I can't see friend activities on other friends... this one had been working before, around 1 week ago. I need your help.
445 Views
0 replies
1 likes
This new Last.Fm integration loses a very basic function, scrobbling of local/synced files. This is ridiculous. According to Last.Fm forums it is the Spotify API that doesn't allow it. Last.Fm is getting information because local/synced songs shows a...
This new Last.Fm integration loses a very basic function, scrobbling of local/synced files. This is ridiculous. According to Last.Fm forums it is the Spotify API that doesn't allow it.&nb...
Music Fan
1330 Views
3 replies
0 likes
When I right click on a song and choose add to playlist, it does not display all of my lists. In fact, it shows only a handful. Thus, I end up having to save it on my iphone. What am I doing wrong on the desktop?Thanks
When I right click on a song and choose add to playlist, it does not display all of my lists. In fact, it shows only a handful. Thus, I end up having to save it on my iphone. What am I doing wrong on...
Spotify
1005 Views
2 replies
0 likes
Hi! I have spotify premium, and installed spotify on my windows 10 computer. I have spotify on other units also and it works flawlessly. Now on win 10 computer, whenever I chose a song it says: "This song is not available. If you have the file on you...
Hi! I have spotify premium, and installed spotify on my windows 10 computer. I have spotify on other units also and it works flawlessly. Now on win 10 computer, whenever I chose a song it sa...
Casual Listener
761 Views
2 replies
0 likes
If I had another music supplier, I'd be gone from Spotify. I'm sick of not being able to play songs "offline." Post say do this, do that, do this, do that. First one thing, then another. I downloaded my play list onto my desktop yesterday. Ethernet c...
If I had another music supplier, I'd be gone from Spotify. I'm sick of not being able to play songs "offline." Post say do this, do that, do this, do that. First one thing, then another. I down...
326 Views
0 replies
0 likes
I recently started to use spotify desktop just because it's so much better than the mobile one. But i ran into an issue quickly. I followed my friend and she followed me back but whenever she is online i cannot see that she is online nor what is she ...
I recently started to use spotify desktop just because it's so much better than the mobile one. But i ran into an issue quickly. I followed my friend and she followed me back but whenever she is onli...
405 Views
0 replies
1 likes
Why not save links for social media like twitter or facebook?In section "About",in artist profile?
Why not save links for social media like twitter or facebook?In section "About",in artist profile?
273 Views
0 replies
0 likes
I keep having the same issue with my premium account where I select "Don't play this song or this artist" and the song disappears from the list but then moments later it reappears. How do I stop this from happening every time I want to remove a song ...
I keep having the same issue with my premium account where I select "Don't play this song or this artist" and the song disappears from the list but then moments later it reappears. How do I sto...
Newbie
4429 Views
3 replies
0 likes
This is an issue i've seen in forums since 2012 and nothing has been done about it. The shuffle queue repeats itself over and over and over, and starts on the same point every time you restart your PC. It's maddening when your playlist is multiple ho...
This is an issue i've seen in forums since 2012 and nothing has been done about it. The shuffle queue repeats itself over and over and over, and starts on the same point every tim...
Newbie
842 Views
2 replies
0 likes
I really like Spotify and I listen a lot, the ads don't bother me, in fact I like hearing them because it introduces new music and things that are helpful. I am wondering why my spotify desktop freezes on premium advertisements. Some play and some do...
I really like Spotify and I listen a lot, the ads don't bother me, in fact I like hearing them because it introduces new music and things that are helpful. I am wondering why my spotify desktop freez...
Casual Listener
946 Views
2 replies
1 likes
Well, after upgrading to the latest greatest version of the app tonight at work, I get the 'error code:4' message. I found a few threads, tried all sorts of sketchy half-hearted workarounds (I should not have to modify my network settings that work p...
Well, after upgrading to the latest greatest version of the app tonight at work, I get the 'error code:4' message. I found a few threads, tried all sorts of sketchy half-hearted workarounds (I ...
Casual Listener
1286 Views
3 replies
1 likes
Last week after an update to Spotify, it would open but just be a blank screen. So I contacted Spotify Cares on Facebook. They had me do the followingRestart my router.uninstall the app from Control Panel > Programs.Delete the "Spotify" folder in %Ap...
Last week after an update to Spotify, it would open but just be a blank screen. So I contacted Spotify Cares on Facebook. They had me do the following Restart my router. uninstall&...
Casual Listener
5075 Views
5 replies
0 likes
I can't seem to get URI codes to put up on a website. I read some of the articles in this community about it, yet no one actually provides an answer as to how to do it. It is said if you have the URL link it's easy to find the URI, so apparently i'm ...
I can't seem to get URI codes to put up on a website. I read some of the articles in this community about it, yet no one actually provides an answer as to how to do it. It is said if you have the URL...
Community Legend
123862 Views
1 replies
5 likes
I need some help. everything else plays great thru system except for spotify. Have Surface 3 into a mixing board.
I need some help. everything else plays great thru system except for spotify. Have Surface 3 into a mixing board.
434 Views
0 replies
0 likes
