Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11502 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1304 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3190 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I keep getting an error "in German "spotify konnte einige deiner daten nicht migrieren" ("Spotify cannot migrate some of your data") ,as in the screenshot attached, whenever I start Spotify.This started to appear apparently after an automatic softwar...
I keep getting an error "in German "spotify konnte einige deiner daten nicht migrieren" ("Spotify cannot migrate some of your data") ,as in the screenshot attached, whenever I start Spotify. Th...
Casual Listener
30510 Views
35 replies
3 likes
i remember that spotify was great when i started subscribing this thing. i was a huge fan of the notification bell and with spotify i was able to track my favourite bands. i was a happy premium customer. a few years ago spotify had a big downgrade an...
i remember that spotify was great when i started subscribing this thing. i was a huge fan of the notification bell and with spotify i was able to track my favourite bands. i was a happy premium custo...
Casual Listener
3132 Views
3 replies
10 likes
Hello,I do not get any notifications from Spotify. In "Notification settings" I have everything checked.
Hello, I do not get any notifications from Spotify. In "Notification settings" I have everything checked.
Composer
1121 Views
5 replies
0 likes
When I switch spotify to minimised, I love how it remembers where I was in the app etc etc, but I don't love how it doesn't relrease the media keys while Windows seems to think no media keys were pressed. When maximised, if I press play/pause Windows...
When I switch spotify to minimised, I love how it remembers where I was in the app etc etc, but I don't love how it doesn't relrease the media keys while Windows seems to think no media keys we...
Regular
605 Views
1 replies
0 likes
HorsleygcPremiumWindows laptopUK New to Spotify; have downloaded some songs but cannot find them anywhere on my laptop. Have searched entire laptop and nothing but songs have the green downloaded successful logo. Any idea where they might be stored ?...
Horsleygc Premium Windows laptop UK New to Spotify; have downloaded some songs but cannot find them anywhere on my laptop. Have searched entire laptop and nothing but songs have the...
Casual Listener
785 Views
1 replies
0 likes
Hello, I don't know if this has been mentioned already, but recently I've found that longer songs (>10 minutes) are now causing spotify to stop playing . It stays at the end of the song ("bug1") and when you skip to the next track it deletes your que...
Hello, I don't know if this has been mentioned already, but recently I've found that longer songs (>10 minutes) are now causing spotify to stop playing . It stays at the end of the song (...
Casual Listener
505 Views
1 replies
0 likes
I've just installed some updates on my laptop (Dell XPS 13) and now Spotify isn't loading. The programme launches, but it's then stuck on a blank, black screen (attached) but task manager doesn't say it's crashed. I've reinstalled it and nothing has ...
I've just installed some updates on my laptop (Dell XPS 13) and now Spotify isn't loading. The programme launches, but it's then stuck on a blank, black screen (attached) but task manager doesn't say...
Regular
576 Views
1 replies
1 likes
"Hopsin - Crown Me" is just one example. The song ends at 4:39, but around 4:32 the progress bar jumps back to around 4:25 and the audio just stops. This usually results in my Spotify client crashing/freezing and I have to reopen it manually. (A dail...
"Hopsin - Crown Me" is just one example. The song ends at 4:39, but around 4:32 the progress bar jumps back to around 4:25 and the audio just stops. This usually results in my Spotify client crashing...
Not applicable
2007 Views
9 replies
0 likes
I have had this problem a few times now. But only today i am 100% sure that it was happening. so i was listening to my discover weekly playlist from monday till today in the afternoon. Now in the evening i decide to listen again and i realize that i ...
I have had this problem a few times now. But only today i am 100% sure that it was happening. so i was listening to my discover weekly playlist from monday till today in the afternoon. Now in the eve...
Casual Listener
920 Views
1 replies
1 likes
So this just started today for me and it's been a huge problem, everytime I go on the web player on the PC it starts up normally with the home page but then a few seconds later it just completely blacks out. I've tried restarting the computer, reload...
So this just started today for me and it's been a huge problem, everytime I go on the web player on the PC it starts up normally with the home page but then a few seconds later it just completely bla...
Casual Listener
5521 Views
16 replies
2 likes
I have a weird problem with my Discover Weekly and Release Radar: they both regularly updated respectively on monday and friday, but, on tuesday and saturday, they received another update, changing a big way, expecially the Discover Weekly. I hope th...
I have a weird problem with my Discover Weekly and Release Radar: they both regularly updated respectively on monday and friday, but, on tuesday and saturday, they received another update, changing a...
Newbie
1158 Views
3 replies
5 likes
I'm trying to change my playlist cover and even though the images are the correct width and size, etc. It keeps on saying "Failed to upload image, please try again"
I'm trying to change my playlist cover and even though the images are the correct width and size, etc. It keeps on saying "Failed to upload image, please try again"
Newbie
3993 Views
3 replies
0 likes
Hi,I've finally taken the jump to try to migrate my music from iTunes to Spotify. I can't, however, import any of my iTunes playlists. When I click File-> Import playlists -> Itunes absolutely nothing happens (I have made sure playlist sharing is ena...
Hi, I've finally taken the jump to try to migrate my music from iTunes to Spotify. I can't, however, import any of my iTunes playlists. When I click File-> Import playlists -> Itunes absolutel...
Casual Listener
5867 Views
10 replies
0 likes
I have a few Echo Dots scattered around the house. My daughter decided to stop Spotify from playing on a particular device, and chose the "Forget this device" option. Now I can't select it anymore and I can't find out how to add it back. Please help ...
I have a few Echo Dots scattered around the house. My daughter decided to stop Spotify from playing on a particular device, and chose the "Forget this device" option. Now I can't select it...
Music Fan
61393 Views
6 replies
0 likes
Every time I open the desktop version (either win store or standalone), my friends activity is empty, even though I have a few friends that I follow. If I unfollow them and follow them again, they appear on the feed. But when I close and reopen Spoti...
Every time I open the desktop version (either win store or standalone), my friends activity is empty, even though I have a few friends that I follow. If I unfollow them and follow them again, they ap...
Newbie
2841 Views
4 replies
9 likes
I use the desktop app on windows 10 and recently the audio would stutter every couple seconds while playing songs, this has been happening for at least a week now. The issue isn't as bad but still is there in the webplayer.
I use the desktop app on windows 10 and recently the audio would stutter every couple seconds while playing songs, this has been happening for at least a week now. The issue isn't as bad but still is...
Newbie
48138 Views
9 replies
2 likes
I've had Spotify Premium for a few years now, and used Albums as Playlists so that they appear like an Album list at the side for easy access. I now have hundreds of albums, sometimes dupilcate or triplicate! and wanted to know the best way of organi...
I've had Spotify Premium for a few years now, and used Albums as Playlists so that they appear like an Album list at the side for easy access. I now have hundreds of albums, sometimes dupilc...
Community Legend
2111 Views
3 replies
0 likes
After each album I have to close Spotify down and reopen to play the next album. Been like this all day (21/05/18).
After each album I have to close Spotify down and reopen to play the next album. Been like this all day (21/05/18).
Community Legend
534 Views
1 replies
0 likes
Hey, Spotify is not launching for me in Windows 10. I've uninstalled/reinstalled to no avail. After reading some other posts on here, I'm attempting to delete the Local appdata folder, but there is one folder within the subfolders of this Spotify fol...
Hey, Spotify is not launching for me in Windows 10. I've uninstalled/reinstalled to no avail. After reading some other posts on here, I'm attempting to delete the Local appdata folder, but there is o...
Community Legend
27100 Views
7 replies
0 likes
Hey!When I try to change a playlist cover I go to "edit image" -> "replace image" and choose the file, after that I save it but when I close the desktop app and reopen it the playlist cover isn't saved...I use windows 10 app with the latest updates
Hey! When I try to change a playlist cover I go to "edit image" -> "replace image" and choose the file, after that I save it but when I close the desktop app and reopen it the playlist cover isn'...
Community Legend
4313 Views
3 replies
2 likes
